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Implementation Procedures for Information Quality Act (Section 515)

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INTRODUCTION

Federal law, commonly known as the Information Quality Act or Section 515, ensures that affected people can seek correction of certain Bureau information. Section 1(a)(3) of Public Law 106-554, 44 U.S.C. § 3516, note, enacted H.R. 5658 as introduced on December 14, 2000. Included in H.R. 5658 is section 515, which requires that each Federal agency that is subject to the Paperwork Reduction Act, 44 U.S.C. chapter 35, issue guidelines to ensure and maximize the quality, objectivity, utility, and integrity of the information it disseminates. Section 515 also directs each Federal agency to establish an administrative mechanism that allows affected people to seek and obtain correction of agency-maintained and agency-disseminated information if the information does not comply with OMB (Office of Management and Budget)-issued information quality guidelines.

OMB issued its Guidelines for Ensuring and Maximizing the Quality, Objectivity, Utility, and Integrity of Information Disseminated by Federal Agencies in the Federal Register on September 28, 2001, January 3, 2002, and February 22, 2002. This document serves as TTB’s (Alcohol and Tobacco Tax and Trade Bureau) Implementation Procedures for section 515. It identifies TTB’s information quality standards and describes the process for affected people to seek correction of TTB-disseminated information that does not comply with the OMB Guidelines.

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SCOPE

These procedures cover information disseminated by TTB (or its predecessor agency) on or after October 1, 2002. These procedures apply to such information, regardless of when the information was first disseminated. These procedures do not apply to any–

  • Matter that does not meet the definition of information provided in the OMB Guidelines. For example, the procedures do not apply to someone’s opinion if the agency makes it clear that what is offered is opinion rather than fact or the agency’s views.
  • Release or distribution of information or other matter that does not meet the definition of dissemination provided in the OMB Guidelines. The OMB Guidelines define dissemination as “agency initiated or sponsored distribution of information to the public.” In addition, information may be included in a TTB publication that is not initiated or sponsored by TTB.

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DEFINITIONS OF KEY TERMS FROM THE OMB GUIDELINES

The complete definitions for information and dissemination and other key terms from the OMB Guidelines follow.

Dissemination means “agency initiated or sponsored distribution of information to the public.” Dissemination does not include “distribution limited to government employees or agency contractors or grantees; intra- or interagency use or sharing of government information; and responses to requests for agency records under the Freedom of Information Act, the Privacy Act, the Federal Advisory Committee Act or other similar law. This definition also does not include distribution limited to correspondence with individuals or persons, press releases, archival records, public filings, subpoenas or adjudicative processes.”

Information means “any communication or representation of knowledge such as facts or data, in any medium or form, including textual, numerical, graphic, cartographic, narrative, or audiovisual forms. This definition includes information that an agency disseminates from a web page, but does not include the provision of hyperlinks to information that others disseminate. This definition does not include opinions, where the agency’s presentation makes it clear that what is being offered is someone’s opinion rather than fact or the agency’s views.”

Integrity refers to “the security of information—protection of the information from unauthorized access or revision, to ensure that the information is not compromised through corruption or falsification.”

Objectivity means whether the “information is being presented in an accurate, clear, complete and unbiased manner” and whether the substance of the information is “accurate, reliable and unbiased.”

Quality, an encompassing term, comprises “utility, objectivity, and integrity.”

Utility refers to “the usefulness of the information to its intended users.”

For the complete list of definitions applicable to section 515, please refer to OMB’s “Guidelines for Ensuring and Maximizing the Quality, Objectivity, Utility, and Integrity of Information Disseminated by Federal Agencies.”

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INFORMATION QUALITY STANDARDS

TTB adopts the quality standards incorporated in the Information Quality Guidelines issued by the Department of the Treasury. These Guidelines are based on and must be used in conjunction with OMB’s Guidelines for Ensuring and Maximizing the Quality, Objectivity, Utility, and Integrity of Information Disseminated by Federal Agencies. TTB uses the information quality guidelines and the standards incorporated in the guidelines issued by the Department of the Treasury and OMB when reviewing the quality of information it disseminates.

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ADMINISTRATIVE CORRECTION PROCEDURES

TTB has established procedures for those affected to seek and obtain correction of TTB-disseminated information that does not comply with OMB’s Guidelines for Ensuring and Maximizing the Quality, Objectivity, Utility, and Integrity of Information Disseminated by Federal Agencies or the Department of the Treasury Information Quality Guidelines. TTB reserves the right to supplement these procedures as it deems necessary.

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REQUESTS FOR CORRECTION

People affected by information disseminated by TTB may seek correction of information that does not comply with OMB’s or the Department of the Treasury’s information quality guidelines by mailing, faxing, or e-mailing a timely, written request for correction to the following address.

Director, Regulations and Rulings Division
Alcohol and Tobacco Tax and Trade Bureau
Department of the Treasury
1310 G Street, NW.
Washington, DC 20220

Facsimile number: 202-927-8525

E-mail address: Section515@ttb.gov

At a minimum, a request for correction should include the following information.

  1. Name, mailing address, telephone number and, if applicable, organizational affiliation, facsimile number and e-mail address of the affected person seeking the correction.
  2. An indication that the request for correction is submitted under Section 515.
  3. A description of the information that is the subject of the request, which should include identifying details, such as the address of the Web page where the information appears or the title and date of the report or publication containing the information, with citations to the applicable chapter, page, and paragraph.
  4. A discussion of how the information fails to comply with OMB’s or the Department of the Treasury’s information quality guidelines.
  5. A specific recommendation regarding how to correct the information.
  6. An explanation of how the requestor is affected by this information and how the correction would benefit him or her.
  7. Any evidence that supports the argument for the requested correction.

TTB may be unable to process a request for correction that does not include all of the above information. In the case of an incomplete request, the Director, Regulations and Rulings Division notifies the requestor that the request has not been processed due to missing information and identifies the information that the requestor needs to provide.

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IMPROPER REQUESTS FOR CORRECTION

TTB considers the following requests as improper under the OMB Guidelines and does not process requests that–

  1. Have not been raised within a reasonable time of the dissemination at issue and that concern information that has no continuing significance (such as a request concerning information that is clearly outdated or that TTB has indicated by a more recent dissemination is no longer relevant);
  2. Concern matters that do not meet the definition of information provided in the OMB Guidelines;
  3. Concern a distribution or release of information that does not meet the definition of dissemination provided in the OMB Guidelines;
  4. Are frivolous.

In the case of an improper request, the Director, Regulations and Rulings Division notifies the requestor that the Bureau has rejected the request and provides the reason. The Director, Regulations and Rulings Division also provides a copy of his or her response to the TTB official responsible for the dissemination at issue. The fact that a request has been rejected as improper should not preclude the responsible official from taking any action he or she deems necessary to correct an error. If a request concerns information that was distributed or released as part of a public comment process, e.g., notices of proposed rulemaking or regulatory analyses) and can be addressed within that process, the Director, Regulations and Rulings Division refers the requestor to the comment process (which involves well-established procedures for obtaining, considering, and responding to comments from the public). If the Director, Regulations and Rulings Division notifies the requestor that the Bureau has rejected his or her request as improper, the requestor cannot request reconsideration under the procedures set forth below.

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RESPONSE TO REQUESTS FOR CORRECTION

The Director, Regulations and Rulings Division immediately forwards a complete and proper request for correction to the TTB official responsible for the dissemination at issue and requests a review of the challenged information. If a request for correction involves allegations that are identical or substantially similar to those that have been previously reviewed and addressed by TTB in a prior response on another request, the Director, Regulations and Rulings Division, after consultation with the responsible program official, may elect to provide the requestor a copy of the prior response rather than initiate another review of the same matter. If the responsible program official believes other Federal agencies may have an interest in the resolution of the request for correction, he or she should consult with those agencies about their possible interests and may consider their input in resolving the request.

In determining whether the requested correction or other appropriate action is warranted, the responsible program official should consider whether a correction is necessary to avoid causing confusion to the public and what type of corrective action is appropriate given the nature and timeliness of the information involved. The responsible program official need not adopt a corrective action that requires such a significant amount of TTB resources that it would disrupt the Bureau’s operations or would outweigh any benefit to the public or the requestor that might result from the corrective action.

If, in response to a request for correction, the responsible program official makes a correction or revision, he or she should ensure that the corrected information indicates that information was deleted, corrected, or added, as appropriate, and indicate the date of such revision. To the extent that it is practicable, the correction should be disseminated in a manner consistent with the original dissemination.

The responsible official should prepare a written response for the Director, Regulations and Rulings Division to sign and send to the requestor. Within 60 calendar days of the receipt of a complete and proper request for correction, the Director, Regulations and Rulings Division sends a written response by regular mail, e-mail, or facsimile to the requestor. The response should inform the requestor what corrective action, if any, TTB has taken or will take in response to the request. If TTB does not take any corrective action, the response should inform the requestor of the reasons for this decision and of the right to request reconsideration. The response should also describe the procedures for requesting reconsideration.

If the preparation of the response requires more than 60 calendar days, the Director, Regulations and Rulings Division notifies the requestor of this in writing and provides an estimated date for the completion of the response.

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REQUEST FOR RECONSIDERATION

If the correction requestor does not agree with the decision in the initial response (including the corrective action, if any), he or she may submit a written request for reconsideration by regular mail, e-mail, or facsimile to the following address.

Assistant Administrator, Headquarters Operations
Alcohol and Tobacco Tax and Trade Bureau
Department of the Treasury
1310 G Street, NW
Washington DC, 20220

Facsimile number: 202-927-8525

E-mail address: Section515@ttb.gov

The request for reconsideration must be submitted within 45 calendar days of the date of the initial response letter. Requests that are not received within this time period will not be considered.

The request should clearly state that it is a request for reconsideration and include a complete copy of the original request for correction. The person requesting reconsideration should also provide specific reasons for his or her belief that the initial decision was erroneous and attach any supporting evidence.

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RESPONSE TO REQUEST FOR RECONSIDERATION

The Assistant Administrator, Headquarters Operations, immediately forwards the request for reconsideration to the Division Director of the program area responsible for the dissemination at issue. The Division Director serves as the reviewing official on the request for reconsideration and issues the decision on the request, except as provided below.

A Division Director should not serve as a reviewing official if he or she participated in the initial response. In such instances, the Assistant Administrator or another Division Director may serve as the reviewing official, provided that he or she did not participate in the initial response. In making his or her decision, the reviewing official should consider the information contained in the request and any supporting evidence, as well as any information the responsible program official relied upon in reaching the initial decision.

The reviewing official may consult with other individuals who possess relevant subject matter expertise but were not involved with the dissemination at issue. The reviewing official, if other than the Division Director, should prepare a written response for the Division Director to send to the requestor and provide a copy of the response to the Director, Regulations and Rulings Division. Within 60 calendar days of receipt of the request for reconsideration, the Division Director sends the requestor by regular mail, e-mail, or facsimile the reviewing official’s written decision, which must provide the reasons for the decision and identify the information the reviewing official considered in arriving at the decision. The Division Director must provide a copy each to the Director, Regulations and Rulings Division and Assistant Administrator, Headquarters Operations.

If the reviewing official requires additional time to complete the review, he or she should notify the requestor of this in writing and provide an estimated date for the completion of the review. The reviewing official should provide a copy of this written notice of a change in the response date to the Director, Regulations and Rulings Division.

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REPORTING REQUIREMENTS

The TTB Director, Regulations and Rulings Division maintains records on complaints received under these procedures and retains the information necessary to prepare annual reports on such complaints for the Deputy Assistant Secretary for Information Systems/Chief Information Officer (“DASIS/CIO”). The Director, Regulations and Rulings Division prepares annual reports for the DASIS/CIO on the number of the complaints received by TTB and the resolution of those complaints.

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PRIVACY ACT STATEMENT

Section 515 authorizes the collection of information furnished in a request for correction or request for reconsideration. A requestor does not have to furnish this information, but failure to do so may prevent the request from being processed. The primary use of this information is to allow TTB to process and reply to the request. TTB may also disclose information to others as authorized or required by Federal law.