MCS and CELS Computing Documentation

From MCS IT Wiki

This page indexes all the Frequently Asked Questions at MCS. You can search for a keyword or browse below. In general, you can find status updates at the MCS Systems blog, "Dispatches from the geeks".

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If you can't find the answer to your question here, please email systems@mcs.anl.gov. The MCS Help Desk is located in Building 221, Room B256, and is staffed from 8:30 AM until 11:30 AM and 12:30 PM until 5:00 PM, Monday - Friday. The Help Desk phone number is (630) 252-6813. The Fax number for submitting Account Policy forms is (630) 252-7692. Please use e-mail if at all possible when reporting problems.

The old page for FAQs is still accessible for any information that has not yet been transferred here.

Contents 1 Getting Started 2 Web and Mail 3 Operating Systems 4 Other

Getting Started

MCS Computing Facilities: Getting Started

Services the MCS Systems Group provides *NEW* (9/15/08)

Request or Manage Account Account Sponsorship and Retention Policies Passwords you'll use at MCS/CLS/LCF Password Guidelines OTP (CryptoCARD) Resync Using Wireless at Argonne Request IP address(es) (register your computer for use on our wired network) General MCS Questions How can I leave a file for someone else to pick up via FTP? What is the policy for creating or leaving files in the /home/ftp/incoming directory? How do I recover files that I've deleted? Where are the log files? How do I change my startup shell? How do I change or reset my password? How do I protect my password? Where can I find MCS and 221 ES&H Information? How do I get my name listed on the Staff Directory web page? How do I get my own homepage at MCS? What are the general use compute servers for the division?

Offsite Access VPN VPN Cisco client download and instructions VPN native OS X and Windows client instructions Windows Printing through the ANL VPN Getting by without a VPN client SSH keys Kronos (time cards) Printers (Updated 8/12/08) Laptops SoftEnv (.soft) Waterfall Glen, the MCS MUD Request a Database

Web and Mail

Mail (Updated 7/7/08) Attachments Creating and Managing Majordomo-based mailing lists List Archives on Web (MCS only) How to use the Argonne Address Book with your E-Mail Client (ANL only) CLS Web Content Management

Common MCS Distribution Lists Using the Web Proxy Mediawiki questions Personal webspace

Operating Systems

Windows Linux MacOSX

Configuring RapidSVN on Mac OS X Configuring TortoiseSVN on Windows XP

Other

Adobe Connect at Argonne Zimbra

SSL Certificates