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1-888-8 PUEBLO (1-888-878-3256)
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Questions/Comments
about FCIC's Website or Program:
We are happy to hear from you and
will make every effort to respond quickly.
Click
here to go to our e-mail form. However, please be
aware that the Federal Citizen Information Center has
no regulatory authority and does not directly handle
consumer complaints. If you have a consumer problem, we have
listed below some sources of information that may be of
assistance.
The
Consumer's Action
Handbook gives
listings of federal, state, and local government offices with
consumer related
responsibilities. The Handbook also includes Better Business Bureaus, and
consumer contacts with corporations and trade associations, and it tells how to
write an effective complaint letter.
Search
the web. Start by searching FCIC's web site for the information you need
and then try one or more of the other search engines listed on our search page
to comb the web.
Another valuable resource is your local
library. The reference section is likely to have materials to help answer your
questions, and the librarian can assist you in finding the information you need
on any subject.
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Questions/Comments
about the U.S. Government:
If your question or comment relates
to the U.S. Government (and not just FCIC) we have two
options for you to be heard.
Toll-free:
FCIC's National Contact Center at
1 (800) FED INFO
(that's 1 (800) 333-4636).
Call us weekdays between
8 a.m. and 8 p.m. eastern time (except Federal holidays).
Our staff can answer your question or get you to someone
who can. We also have recordings and web pages of
frequently requested
information available around the clock.
Internet:
FCIC's USA.gov
website is the "front door" to the U.S. Government. Search
millions of Federal, State, and Local web pages, browse
hundreds of resources indexed and organized by topic area,
or
e-mail us your question. It's a great first click
to government information on the web.
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Orders for FCIC Publications:
There are 4 ways to order publications from the Federal
Citizen Information Center.
-
Order on the Net:
Use your charge card or GPO Deposit Account to place
your order online (or if you prefer, use our shopping
site to organize and print out your order. Then place
your order by mail, phone or fax.)
- Telephone: Call us
toll-free at 1-888-8 PUEBLO (that's 1-888-878-3256). The lines are open Monday
- Friday 8:00 a.m. to 8 p.m. eastern time. Priority handling is available on
telephone orders; ask your operator for details and prices.
- Mail: Mail your order
with check or money order made out to the Superintendent of Documents or charge
card information to:
Federal Citizen Information Center Dept.
WWW Pueblo, CO 81009
- Fax: Fax your charge
card or GPO Deposit Account order to 1-719-948-9724.
Order
Status:
We try to keep our costs as low as
possible by using the least expensive class of mail to send your order. Please
allow 4 weeks to receive your publications before checking with us. (Priority
handling is available when ordering by telephone, see above.)
- If you have a problem with an order
placed by mail, phone or fax. Call our distribution
facility in Pueblo, Colorado at 1-719-948-4000
- If you have a problem with an order
placed on the website. E-mail
FCIC
Shop.
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Linking
to FCIC websites:
We are happy to have you provide a
link to FCIC websites and do not require you to get
permission to do so. Our mission is to get this information
widely disseminated and we appreciate your help. If you
want a graphic or text blurb to use with the link, we have
created a
Link to FCIC page especially for you.
We've provided a banner, sample graphics, text, and code for you to choose
from. Walk away with a sporty little red FCIC star today! |
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Services
to the Media:
The Federal Citizen Information Center
provides a full array of services to members of the Media. We want to help you
get the right information and contact the right sources. Read a description of
our Services to the Media,
call us at 202-501-1794, or e-mail our
Media
Staff.
Sign up here to receive our feature
releases and special updates electronically with our
Media E-Mail
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Services to Publishers:
All of the publications in the Federal
Citizen Information Center program are written and/or sponsored by agencies of
the Federal government. Many of our publications result from a cooperative
partnership between private-sector companies and federal agencies. The FCIC
Cooperative Publishing Program can work with your agency or company to bring
your valuable information to the public. Read a description of our
Services to Agencies and
Cooperative Publishing
Program, call us at 202-501-1794, or e-mail our
Publishing
Staff. |
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Other:
Any other reason:
- Write:
Federal
Citizen Information Center Room G-142, (XCC) 1800 F Street, NW
Washington, DC 20405
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