Certified Ombudsmen are advocates who visit the residents of long-term care facilities, identifying complaints and concerns. They investigate these complaints and work with the staff of the facilities to resolve problems, advocating from the resident´s point of view.
These volunteers visit individual residents, reducing isolation and lonliness while providing a community presence.
This position is available in Multnomah, Washington, Clackamas, Columbia, Marion, Polk, Yamhill, Benton, Linn, Lane, Douglas, Deschutes, Jefferson and Crook Counties.
The Recruitment and Screening Committees are responsible for recruiting and screening ombudsman program volunteers in their communities. They also create public awareness about the program and its services. The R&S Committees manage the Friendly Visitor Programs, providing training, support and supervision for those volunteers.