Now that the birth and death modules of OVERS have been rolled out and are fully operational, the OVERS team is shifting into maintenance mode. Starting October 1, 2008 three of our limited duration positions are scheduled to end as we enter into a less resource intensive phase of the project.

Larry Kruggel (Medical Certifier recruitment and training), Sandy Elledge (Logistics and Help Desk coordination), and Robb Keller (Software development) will be leaving the project. These 3 staff members have made significant contributions to the success of the OVERS rollout and we wish them well in their future endeavors.

Although we will be operating with a smaller project team, we are actively planning for a smooth transition. We will continue to provide support and training but you may notice a few minor differences.

We will continue to provide support for existing users but no longer actively recruit new users. (For users of the EDRS this means that we will no longer initiate contact with medical certifiers that haven't indicated an interest in EDRS. We will continue to contact those who contact us and indicate an interest in using EDRS.)

Classroom training will be replaced by on-line training in the form of live webinars and web tutorials.

Help Desk resources will be available at a level that corresponds with the steady decline in the number of help desk calls. The Help Desk hours of operation will remain the same (Monday - Friday, 8am to 5pm).

We now provide live training webinars on a monthly basis. These demonstrations are designed as introductory courses for first-time users of the system or for users who need a refresher on the basics.

Additional resources such as User Guides and self-paced tutorials can be found on the training page of our website.

If you have several users and would like to request training tailored to the needs of your facility contact Kerry Lionadh, the OVERS Training Coordinator, at 971-673-1197 or by email at kerry.l.lionadh@state.or.us.