Disaster Recovery Centers Open In Nassau and Glades Counties 

Release Date: September 16, 2008
Release Number: 1785-038

» More Information on Florida Tropical Storm Fay

ORLANDO, Fla. -- Disaster Recovery Centers (DRCs) opened at noon Monday, Sept. 15, in Nassau and Glades counties to assist homeowners, renters and businesses affected by Tropical Storm Fay in those counties, recovery officials announced.

The DRCs will operate daily from 8 a.m. to 6 p.m. seven days a week until further notice. Applicants may visit any DRC to receive help. The new centers are located at:

Nassau County
Nassau County Building
45401 Mickler Street
Callahan, FL 32011

Glades County
Gun Range Classroom
1019 Gun Club Road
Moore Haven, FL 33471

The DRCs are staffed with Federal Emergency Management Agency (FEMA), State Emergency Response Team (SERT) disaster recovery specialists and representatives from voluntary agencies who are ready to help survivors through the process of applying for disaster assistance.

Before visiting a center, people with uninsured disaster-related damage are urged to register by calling FEMA toll-free at 800-621-FEMA (3362). The hard of hearing, deaf or speech impaired may call the TTY number at 800-462-7585 to apply. Multilingual operators are available to speak to applicants. The toll-free telephone numbers are open from 7 a.m. to midnight daily until further notice. Applicants may also register online at www.fema.gov.

Once applicants are registered, FEMA disaster recovery specialists can check a person's case, answer questions about a claim, or request information FEMA needs to process the claim. Recovery specialists can also supply contacts for other programs that may be able to help.

Community Relations teams visiting the declared disaster counties will provide information about disaster registration to businesses, homeowners and renters who suffered uninsured damages and losses due to Tropical Storm Fay. Teams will remain in the field as long as they are needed.

U.S. Small Business Administration (SBA) offers low-interest disaster loans to homeowners, renters, businesses of all sizes and private non-profit organizations. These loans are to repair or replace homes, businesses and personal property not covered by insurance and damaged by Tropical Storm Fay between Aug. 18 and Sept. 12.

SBA representatives will be on hand at the DRCs to meet with individuals and business owners to answer any questions about SBA's disaster loan program; help them complete their SBA disaster loan application and accept the completed disaster loan applications.  Anyone not able to go to a DRC should call the SBA Customer Service Center Monday through Friday from 8 a.m. to 9 p.m. and Saturday and Sunday from 9 a.m. to 9 p.m. at 800-659-2955 for information and assistance or visit the SBA website at www.sba.gov.

FEMA coordinates the federal government's role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters, whether natural or man-made, including acts of terror.

Last Modified: Tuesday, 16-Sep-2008 09:36:55