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Audit Reports by Top Management Issue


Service Delivery and Electronic Government


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*Indicates Limited Distribution Reports: These reports contain information that is sensitive and confidential. For security reasons, distribution of these reports is limited to those with a need to know.

Report Number & Date Issued
Title
Link
Fiscal Year 2008
A-13-08-18030
09/15/08
 Social Security Administration Field Offices' Management of Allegations
PDF Format
A-04-08-28040
09/09/08
 Help Group Services, Inc., a Fee-for-Service Representative Payee for the Social Security Administration
PDF Format
A-09-08-28045
09/02/08
 Hawaii Department of Human Services - An Organizational Representative Payee for the Social Security Administration
PDF Format
A-07-08-18039
08/28/08
 Individual Volume Representative Payee in Topeka, Kansas
PDF Format
A-06-08-18015
08/19/08
Beneficiary and Recipient Use of "In Care of" Addresses
PDF Format
A-13-08-30117
07/31/08
Quick Response Evaluation: Evaluation of the Knowledge Management Website
PDF Format
A-13-08-18029
07/28/08
The Social Security Administration Field Offices' Training of Staff
PDF Format
A-15-08-28031
07/02/08
Congressional Response Report: Financial Institutions Deducting Fees and Garnishments from Social Security Benefits
PDF Format
A-06-08-28112
06/24/08
Congressional Response Report: Social Security Administration Payments Sent to Payday Loan Companies
PDF Format
A-01-06-15068
04/23/08
Organizational Representative Payees Reporting Beneficiaries' Deaths
PDF Format
A-06-07-17047
04/18/08
Social Security Administration Employees Acting as Representative Payees
PDF Format
A-13-07-17074
03/31/08
Follow-up: The Social Security Administration's Management of Its Federal Employees' Compensation Act Program
PDF Format
A-02-07-27077
03/27/08
The Henry Ittleson Center - An Organizational Representative Payee for the Social Security Administration
PDF Format
A-06-08-18005
03/14/08
The Appeals Process for Medicare Part D Low-Income Subsidy Eligibility Determinations
PDF Format
A-04-07-17084
03/14/08
Partnership for Strong Families, an Organizational Representative Payee for the Social Security Administration
PDF Format
A-06-06-16135
02/19/08
The Social Security Administration's Income and Resource Verification Process for Individuals Applying for Help with Medicare Prescription Drug Plan Costs
PDF Format
A-15-07-17095
01/11/08
The Social Security Administration's Ability to Reach Individuals Using the Social Security Statement
PDF Format
A-02-07-17049
10/19/2007
The Effectiveness of the Social Security Administration's 800-Number Automation Service
PDF Format
Fiscal Year 2007
A-07-07-27150
09/24/07
Payee Services, A Fee-for-Service Organizational Representative Payee for the Social Security Administration (Limited Distribution)
PDF Format
A-08-07-27177
09/05/07
Management Advisory Report: Third Parties Applying for Medicare Part D Low-Income Subsidies on Behalf of Others (Limited Distribution)
PDF Format
A-09-07-17063
07/03/07
An Individual Representative Payee for the Social Security Administration in the San Francisco Region
PDF Format
A-13-07-27123
05/18/07
Phase 6 of the Social Security Administration's Special Disability Workload
PDF Format
A-07-07-17045
03/23/07
 Kansas Department of Social and Rehabilitation Services, an Organizational Representative Payee for the Social Security Administration
PDF Format
A-13-06-26097
01/18/07
 Follow-up: Analysis of Information Concerning Representative Payee Misuse of Beneficiaries' Payments
PDF Format
A-01-06-16054
10/27/06
 Follow up on the Social Security Administration's Procedures to Identify Representative Payees Who Are Deceased
PDF Format
Fiscal Year 2006
A-06-06-26072
9/11/06
 The Social Security Administration's Service Delivery to Individuals and Beneficiaries Affected by Hurricanes Katrina and Rita
PDF Format
A-09-05-15139
8/17/06
 Restitution of Misused Funds to Beneficiaries Under Public Law 108-203
PDF Format
A-07-06-16040
6/5/06
 Scott County Community Services Department, A Fee-for-Service Representative Payee for the Social Security Administration
A-12-06-16013
6/5/06
 Demonstration Project for Non-Attorney Representatives
A-09-05-25020
5/18/06
 Beneficiaries in Suspended Payment Status Pending the Selection of a Representative Payee
A-09-06-26010
4/20/06
 Representative Payee Onsite Reviews of State Institutions
A-09-05-15144
4/12/06
 Concurrent Title II and Title XVI Beneficiaries Receiving Representative Payee and Direct Payments
A-13-05-21521
3/23/06
 The Social Security Administration's Nationwide Asbestos Program
A-13-05-15047
1/20/06
 Representative Payees Receiving Benefits for Children in Foster Care
A-13-05-15031
10/28/06
 The Social Security Administration's Office of Systems' Training Program
 
Fiscal Year 2005
A-12-05-15085
8/5/05
 Office of Hearings and Appeals Megasite Information and Bar-Coding Systems
A-02-05-45097
8/12/05
 Representataive Payee Audit of the Rescue Mission of Utica
*See Above
A-13-05-25006
7/26/05
 Nation-wide Review of Individual Representative Payees for the Social Security Administration
PDF Format
A-13-05-15051
5/20/05
 Individual Representative Payees for the Social Security Administration in the Atlanta Region
A-09-05-15056
4/27/05
 Individual Representative Payees for the Social Security Administration in the San Francisco Region
A-14-05-15050
4/22/05
 Individual Representative Payees for the Social Security Administration in the Philadelphia
A-05-05-15052
4/22/05
 Individual Representative Payees for the Social Security Administration in the Chicago Region
A-07-05-15054
4/11/05
 Individual Representative Payees for the Social Security Administration in the Kansas City Region

PDF Format
A-05-04-13058
4/11/05
 Social Security Administration's Controls for Concurrently Entitled Beneficiaries with Representative Payees
A-12-04-14098
3/30/05
 The Effects of Staffing on Hearing Office Performance
A-09-04-14089
3/30/05
 The Social Security Administration's Regional Office Procedures for Addressing Employee-Related Allegations in Region X
A-07-05-15014
3/29/05
 The Social Security Administration's Procedures for Addressing Employee-Related Allegations in Region VII
A-07-05-15055
3/21/05
 Individual Representative Payees for the Social Security Administration in the Denver Region
A-09-05-15057
3/8/05
 Individual Representative Payees for the Social Security Administration in the Seattle Region
A-06-05-15053
2/11/05
 Individual Representative Payees for the Social Security Administration in the Dallas Region
A-02-05-15049
1/31/05
 Individual Representative Payees for the Social Security Administration in the New York Region
A-01-05-15048
12/8/04
 Individual Representative Payees for the Social Security Administration in the Boston Region
A-09-04-14015
10/26/04
 Seattle Mental Health Institute - An Organizational Representative Payee for the Social Security Administration
A-13-04-14047
10/15/04
 Management of Allegations by the Social Security Administration's Office of Systems

PDF Format
A-01-04-14091
10/7/04

The Social Security Administration's Procedures for Addressing Employee-Related Allegations in Region I
A-13-04-14002
10/1/04
 Family Services, Inc., of Charleston, South Carolina, A Fee-for-Service Representative Payee for the Social Security Administration
 
Fiscal Year 2004
A-06-04-14038
9/29/04
 Mental Health Center of Boulder County, Inc. - An Organizational Representative Payee for the Social Security Administration
A-02-04-14031
9/16/04
 The Effectiveness of Policies and Procedures Used to Identify Incarcerated Representative Payees
A-03-04-14044
9/23/04
 Social Security Administration's Regional Office Procedures for Addressing Employee-Related Allegations in Region III
A-14-04-15005
9/10/04
 Evaluation of the Accelerated eDib System - Sixth Assessment
A-05-04-14086
8/30/04
 The Social Security Administration's Procedures for Addressing Employee-Related Allegations in Region V PDF Format
A-13-04-14067
8/2/04
 Management Advisory Report: Summary of Fiscal Year 2003 Office of the Inspector General Audits of Representative Payees
A-13-03-13049
7/21/04
 Collection of Old-Age, Survivors and Disability Insurance Overpayments to Representative Payees for Deceased Beneficiaries
A-15-04-14033
6/25/04
 Creative Alternatives - An Organizational Representative Payee for the Social Security Administration
A-02-04-14007
6/24/04
 The Social Security Administration's Procedures for Addressing Employee-Related Allegations in Region II
A-04-04-20425
6/22/04
 The Social Security Administration's Procedures for Addressing Employee-Related Allegations in Region IV
A-06-04-14075
6/22/04
 The Social Security Administration's Regional Office Procedures for Addressing Employee-Related Allegations in Region VIII
A-01-04-14008
5/21/04
 The Social Security Administration's Representative Payee Selection Process
A-09-04-14014
5/17/04
 The Social Security Administration's Regional Office Procedures for Addressing Employee-Related Allegations in Region IX
A-13-04-24100
5/10/04
 Congressional Response Report: The Social Security Administration's Policies and Procedures Concerning the Rural Development Act of 1972
A-13-03-23085
3/18/04
 Conserved Funds for Deceased Beneficiaries with Non-Related Representative Payees
A-08-03-13084
3/10/04
 Cabinet for Families and Children, Department for Community Based Services, Division of Protection and Permanency - An Organizational Representative Payee for the Social Security Administration
A-06-03-13075
3/8/04
 The Social Security Administration's Regional Office Procedures for Addressing Employee-Related Allegations in Region VI
A-07-04-24076
3/3/04
 Congressional Response Report: Review of File Assembly Contracts at Office of Hearings and Appeals
A-07-04-20426
2/18/04
 Inventory Review at the National Records Center
A-04-04-24004
2/3/04
 Management Advisory Report: Current Practices in Electronic Records Authentication
A-12-03-13039
2/3/04
 Operations of the Office of Hearings and Appeals Megasite
A-13-04-24045
1/5/04
 Congressional Response Report: Chicago Regional Office of Hearings and Appeals Claimant Medical Files
A-13-04-14055
12/117/03
 Management Advisory Report: Fiscal Year 2003 Quick Response Activities Summary Report
A-09-03-13011
11/19/03
 San Francisco Department of Human Services - An Organizational Representative Payee for the Social Security Administration
A-13-03-23091
11/14/03
 Congressional Response Report: Operations at the Social Security Adminstration's Milwaukee, Wisconsin, Office of Hearings and Appeals
A-02-03-13032
10/6/03

Suitability of Individuals Acting as Representative Payees

Fiscal Year 2003
A-04-03-13040
9/23/03
 Audit of the Wilkes-Barre Folder Servicing Operation
A-13-03-23009
8/14/03
 The Connecticut Mental Health Center, Money Management Program - An Organizational Representative Payee for the Social Security Administration
A-07-03-13024
8/4/03
 Audit of Cottonwood, Incorporated - An Organizational Representative Payee for the Social Security Administration (Limited Distribution)
*See Above
A-13-03-23087
7/24/03
 Congressional Response Report: The Social Security Administration's Policies and Procedures Concerning the Rural Development Act of 1972
A-13-03-13002
7/15/03
 Audit of the Community Counseling Centers of Chicago - A Fee-for-Service Representative Payee for the Social Security Administration
A-09-03-23023
6/20/03
 Sierra Regional Center - An Organizational Representative Payee for the Social Security Administration
A-13-02-22014
5/29/03
Audit of Key Point Health Services, Inc. - An Organizational Representative Payee for the Social Security Administration
A-02-03-13013
5/6/03
Audit of the Atlantis Rehabilitation and Nursing Center – A Representative Payee for the Social Security Administration
A-13-01-11042
4/30/03
The Social Security Administration's Site Reviews of Representative Payees
A-01-02-12032
3/14/03
Screening Representative Payees for Fugitive Warrants
A-15-01-21031
3/5/03
Internal Control Review of the Remittance and Disbursement of Cash or Cash Equivalents at Social Security Administration Field Offices (Limited Distribution)
*See Above
A-15-02-22001
3/3/03
Internal Control Review of the Remittance Process at the Social Security Administration's Mid-Atlantic Program Service Center (Limited Distribution)
*See Above
A-04-02-12020
12/16/02
Financial-Related Audit of the Harris County Guardianship Program – an Organizational Representative Payee for the Social Security Administration
PDF Format
A-13-03-13031
12/4/02
Management Advisory Report: Fiscal Year 2002 Quick Response Activities Summary Report
PDF Format
A-13-03-23051
11/27/02
Congressional Response Report: The Social Security Administration's Relocation of the Office of Hearings and Appeals in Columbus, Ohio (Limited Distribution)
*See Above
A-09-01-21045
11/26/02
Representative Payee Investigation of Puget Protective Payeeship (Limited Distribution)
*See Above
A-01-02-12073
10/10/02
Identifying Representative Payees Who Had Their Own Benefits Suspended Under the Fugitive Provisions of Public Law 104-193
A-13-02-12010
10/8/02
Financial-Related Audit of the Washington State Department of Social and Health Services - An Organizational Representative Payee for the Social Security Administration
Fiscal Year 2002
A-44-01-31051
9/30/02
Information System Controls of the Social Security Administration's Representative Payee System (Limited Distribution)
*See Above
A-13-02-12011
9/23/02
Social Security Administration's Management of Congressional Inquiries
PDF Format
A-05-02-12024
9/23/02
Financial-Related Audit of the Denver Department of Human Services – An Organizational Representative Payee for the Social Security Administration
PDF Format
A-08-02-12007
9/17/02
Financial-Related Audit of the Florida Department of Children and Families - District 6, an Organizational Representative Payee for the Social Security Administration
A-13-02-22096
8/12/02
Issue Paper: Pilot Strategy for the Use of Stored Value Cards in the Social Security Administration's Representative Payment Program
A-15-01-21030
8/9/02
Internal Control Review of the Office of Earnings Operations Processing of Remittances and Handling of Mail (Limited Distribution)
*See Above
A-13-00-10065
8/5/02
Management Advisory Report: Summary of Financial-Related Audits of Representative Payees for the Social Security Administration
PDF Format
A-04-99-62006
8/1/02
Case Folder Storage and Retrieval at the Social Security Administration's Megasite Records Center
A-13-02-22070
7/31/02
Congressional Response Report: Washington, D.C., Office of Hearings and Appeals (Limited Distribution)
 *See Above
A-02-01-21041
7/31/02
Representative Payee Investigation of Case Management Services (No Distribution Available)
*See Above
A-14-01-11032
7/30/02
Performance Measure Review: Reliability of the Data Used to Measure Electronic Service Delivery
PDF Format

A-13-01-11005
6/26/02
Follow-up Evaluation of the Use of Official Time for Union Activities at the Social Security Administration
PDF Format
A-13-01-11004
6/25/02
Analysis of Information Concerning Representative Payee Misuse of Beneficiaries' Payments
PDF Format
A-02-02-12034
6/18/02
Financial-Related Audit of A. Holly Patterson Extended Care Facility – A Representative Payee for the Social Security Administration
A-07-02-22002
6/10/02
Financial-Related Audit of the Jackson County Public Administrator - An Organizational Representative Payee for the Social Security Administration
A-13-02-12057
5/9/02
Management Advisory Report: Fiscal Year 2001 Quick Response Activities Summary Report
A-13-02-22065
4/29/02
Congressional Response Report: The Social Security Administration's Policies and Procedures Concerning the Rural Development Act of 1972
A-02-01-11012
4/15/02
Performance Measure Review: Reliability of the Data Used to Measure Employer Satisfaction
PDF Format
A-13-02-22062
3/18/02
Fact-Finding Report: The Office of Hearings and Appeals' Procedures for Addressing Allegations of Mismanagement (Limited Distribution)
*See Above
A-13-02-22059
11/6/01
Congressional Response Report: Social Security Administration's SmartPay Program
PDF Format
A-06-00-10063
11/24/01
Financial-Related Audit of an Individual Representative Payee for the Social Security Administration in Region VI
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  Last reviewed or modified Friday Sep 19, 2008