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Social Security Online
Use Electronic Records Express To Send Health RecordsSSA Publication No. 05-10046, July 2006, ICN 460276 [View .pdf]
Records Express is an initiative by Social Security and state Disability
Determination Services (DDS) to increase use of electronic options
for submitting health records related to disability claims. If a state
DDS or Social Security needs additional information about a patient
who has filed a claim for Social Security disability, you will receive
a letter asking for medical evidence and other relevant health records.
The requested information helps the DDS and Social Security determine
if your patient qualifies for disability. You can choose the method
of sending the information that works best for you.
Secure website — individual patient records
Send electronic health records or scanned paper records through the Social Security secure website using your existing Internet connection.
Secure website — multiple patient records
You can send batches of patient files via the Social Security secure website in a single operation.
Use your office fax to send requested health records to your state DDS or to Social Security any time day or night. The digitized faxes go directly into the claims processing system.
Secure file transfer — bulk
For high-volume operations, you can purchase commercial software to transfer records in an automated machine-to-machine mode, with workflow management, monitoring and reporting features.
Continued support for paper submissions
If you only can provide paper records, mail them to the Social Security contract scanning service whose mailing address is in the request letter. The contractor will scan the records and send electronic files to the state DDS or Social Security.
Dr. Jim Adams, Fellow American Academy
If you would like to learn more about submitting health records online or by fax, visit www.socialsecurity.gov and go to , send an email to email@example.com or call