Our Mission
The Drug Enforcement Administration’s (DEA) Diversion Control
Program consists of a comprehensive regulatory and enforcement scheme
designed to prevent the diversion of legitimately produced controlled
substances and regulated chemicals used in clandestine manufacture of
controlled substances. Major components of this program include:
of controlled substances
Setting production quotas for certain controlled substances
Establishing import and export controls
Investigation of DEA registrants to detect diversion, and where
diversion occurs, prosecution of offenders
Liaison with industry and associations representing registrants
Assistance to state and local authorities
International liaison including representing the United States on
matters related to controlled substances at the United Nations
Our Services
DEA’s Office of Diversion Control, through Headquarters staff
and field personnel, provides registrants with the following services:
of qualified individuals, institutions, and other
entities that enables them to handle controlled substances and listed
chemicals
A source of information regarding their responsibilities under the
Controlled Substances Act (CSA) of 1970 and its implementing Federal
regulations
Prompt responses to telephone and written requests for information
and assistance
Publications to assist them in understanding the provisions of the
CSA and its regulations
Meetings on a regular basis with professional associations to
address issues of mutual concern to DEA and registrants
Investigate substantiated allegations of diversion received from
registrants
Our Standards
As a DEA registrant, you have a right to expect professional and
competent service. To that end, you can expect that:
will receive courteous and professional treatment from DEA
personnel
You will receive a response to telephone inquiries on the date the
inquiry is received
You will receive a written response to written inquiries
Guidance you receive regarding interpretation of the CSA and its
regulations will be clear and concise
DEA will be responsive to your concerns and criticisms and we will
continue to work toward streamlining processes wherever possible
We will exercise discretion in handling sensitive information
provided by you
We will be responsive to your complaints and any suggestions for
improving our service, procedures, and performance
Available Publications
To assist you in understanding the Controlled Substances Act of
1970 and its implementing Federal regulations, the following publications
are available, free of charge, from any local DEA office or from the address
at the end of this pamphlet.
- The Diversion of Drugs and Chemicals: A Descriptive Report of the
Programs and Activities of DEA’s Office of Diversion Control
- A Security Outline of the Controlled Substances Act of 1970
- Pharmacist’s Manual: An Informative Outline of the Controlled
Substances Act of 1970
- Practitioner’s Manual: An Informational Outline of the Controlled
Substances Act of 1970
- Mid-Level Practitioner’s Manual: An Informational Outline of the
Controlled Substances Act of 1970
- Chemical Handler’s Manual: An Informational Outline of the Chemical
Diversion and Trafficking Act of 1988 and the Domestic Chemical
Diversion Control Act of 1993
As a DEA registrant, you play a critical role in preventing
the diversion of controlled substances and listed chemicals. Your adherence
to the law, along with voluntary measures in furtherance of its objectives,
constitutes a powerful resource for protection of public health and safety.
The DEA is committed to providing the finest possible service to assist you
in your efforts.
Assistance with DEA registrations can be obtained by contacting
one of the following:
Pharmaceutical Registrations
Voice (Toll Free) 1-800-882-9539
Facsimile (202) 307-8485
Chemical Registrations
Voice (202) 307-7204
Facsimile (202) 307-4702
Additional information may be obtained from the Internet
by visiting: www.DEAdiversion.usdoj.gov
Suggestions, Comments, or Complaints
The Drug Enforcement Administration wants to provide the best service
possible to our registrants. We encourage you to send any suggestions you
may have to help improve our services to the following address:
U.S. Department of Justice
Drug Enforcement Administration
Office of Diversion Control
Liaison & Policy Section
Washington, D.C. 20537
Or Call: (202) 307-7297
Revised and Reprinted August 2001