The Executive for Customer Information Services (CIS) operates a world-class information services business that delivers quality information products and services to meet the needs of the USPTO, the public, and the intellectual property community. CIS evaluates requirements, determines specifications, evaluates the marketplace, and recommends improvements in a product line of information products and services in a variety of media and access points. The Office of the Executive for CIS maintains and provides access to collections of patents, trademarks, and related information in electronic, microform, and paper format in the Patent and Trademark Office's search facilities and the national network of Patent and Trademark Depository Libraries. The Office promotes dissemination of patent and trademark information to the public on the use of patent and trademark information and systems. The Office oversees the complete effort to achieve Patent and Trademark business objectives through support of e-business objectives and quality information dissemination products and services. Four senior managers support the Executive in providing information in the following areas: electronic information products, public information services, and patent and trademark public records.

KEY: =online business system =fees =forms=help =laws/regulations =definition (glossary)

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