FAQ
DOCLINE -- Refer to Resource Libraries

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• -The "Refer to Resource Libraries" check box offers the option to have a request routinely route to other resource libraries before it routes to NLM.
  
  
• -The system randomly selects up to 20 resource libraries that report holding the title and volume or year, and that match the borrower's other routing instructions: color copy, route only to EFTS participants, service level, and primary delivery method.
  
  
• -If 20 libraries do not report owning the title and volume or year and match the routing instructions and primary delivery method, then DOCLINE will complete the selection of 20 libraries with those resource libraries supporting one of the alternate delivery methods and match other the routing instructions.
  
  
• -The request will not be re-routed to any resource library in your routing table that has already rejected it
  
  
• -You can establish your preferred choice for this option in your Borrowing Preferences on the "DOCLINE Options" page of your institution's record
  
  
• -This default option may be changed on the Routing Instructions page of each individual request

Related Questions:

How does routing work?

How do I change the routing instructions in my requests?

Return to the list of DOCLINE FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/doc_refer_res_lib.html

Last reviewed: 17 September 2008
Last updated: 17 September 2008
First published: 04 October 2002
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