FAQ
DOCLINE -- Transferring a Loansome Doc Request
Question: How do I transfer a Loansome Doc request?
Answer:
To transfer your Loansome Doc requests into DOCLINE, do the following:
- From the DOCLINE main menu, select Requests, then Borrow, then Loansome Doc Transfer.
- Click the Go button to retrieve all pending LD requests or enter a specific LD request number.
- Select the "Ship To" information as appropriate for the request.
- Click a displayed request number under the "Transfer Request" column to initiate the transfer into DOCLINE.
- Complete the Routing Instructions.
- Select an appropriate "Referral Reason". This is a required field when transferring Loansome Doc requests and cannot be blank.
- Review/update the Shipping address.
- Click Finish.
Note: Users should not reject the Loansome Doc request in Lend if they plan to transfer it into DOCLINE.
- Related Questions:
- How do I ship a request to a patron but have it billed to my institution?
- Why isn't there always notification when Loansome Doc requests are filled and shipped to the patron?
Return to the list of DOCLINE FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/doc_ld_transfer.html