United States National Library of Medicine National Institutes of Health

FAQ
DOCLINE -- Record in All Capital Letters

Question: Why is my record in all CAPS and what can I do about it?
Answer:

Institution records transferred from the old DOCUSER database were loaded without any changes to upper/lower case. Rather than risk mistakes in conversion, NLM decided not to alter the formatting.

Every institution should maintain their own institution records and change the all caps format to upper/lower case. Records are easier to read and outputs, such as labels, take up less space if institution names and addresses are in upper/lower case.

Libraries should review their institution record annually to ensure it has current information. The DOCLINE system uses many parts of the institution record for routing requests, institution searching, and delivery and contact information that is displayed on request receipts. Current information also allows other libraries to have accurate information about your library.

Related Questions:
What will happen to changes I make to my record?

Return to the list of DOCLINE FAQs | Return to the list of NLM FAQs
http://www.nlm.nih.gov/services/doc_caps.html

Last reviewed: 17 September 2008
Last updated: 17 September 2008
First published: 09 January 2002
Metadata| Permanence level: Permanence Not Guaranteed