Our Mission

The Drug Enforcement Administration’s (DEA) Diversion Control Program consists of a comprehensive regulatory and enforcement scheme designed to prevent the diversion of legitimately produced controlled substances and regulated chemicals used in clandestine manufacture of controlled substances. Major components of this program include:

• Scheduling of controlled substances
   
• Setting production quotas for certain controlled substances
   
• Establishing import and export controls
   
• Investigation of DEA registrants to detect diversion, and where diversion occurs, prosecution of offenders
   
• Liaison with industry and associations representing registrants
   
• Assistance to state and local authorities
   
• International liaison including representing the United States on matters related to controlled substances at the United Nations

Our Services

DEA’s Office of Diversion Control, through Headquarters staff and field personnel, provides registrants with the following services:

• Registration of qualified individuals, institutions, and other entities that enables them to handle controlled substances and listed chemicals
   
• A source of information regarding their responsibilities under the Controlled Substances Act (CSA) of 1970 and its implementing Federal regulations
   
• Prompt responses to telephone and written requests for information and assistance
   
• Publications to assist them in understanding the provisions of the CSA and its regulations
   
• Meetings on a regular basis with professional associations to address issues of mutual concern to DEA and registrants
   
• Investigate substantiated allegations of diversion received from registrants

Our Standards

As a DEA registrant, you have a right to expect professional and competent service. To that end, you can expect that:

• You will receive courteous and professional treatment from DEA personnel
   
• You will receive a response to telephone inquiries on the date the inquiry is received
   
• You will receive a written response to written inquiries
   
• Guidance you receive regarding interpretation of the CSA and its regulations will be clear and concise
   
• DEA will be responsive to your concerns and criticisms and we will continue to work toward streamlining processes wherever possible
   
• We will exercise discretion in handling sensitive information provided by you
   
• We will be responsive to your complaints and any suggestions for improving our service, procedures, and performance

Available Publications

To assist you in understanding the Controlled Substances Act of 1970 and its implementing Federal regulations, the following publications are available, free of charge, from any local DEA office or from the address at the end of this pamphlet.

As a DEA registrant, you play a critical role in preventing the diversion of controlled substances and listed chemicals. Your adherence to the law, along with voluntary measures in furtherance of its objectives, constitutes a powerful resource for protection of public health and safety. The DEA is committed to providing the finest possible service to assist you in your efforts.

Assistance with DEA registrations can be obtained by contacting one of the following:

Pharmaceutical Registrations
Voice (Toll Free) 1-800-882-9539
Facsimile (202) 307-8485

Chemical Registrations
Voice (202) 307-7204
Facsimile (202) 307-4702

Additional information may be obtained from the Internet by visiting: www.DEAdiversion.usdoj.gov

The Drug Enforcement Administration wants to provide the best service possible to our registrants. We encourage you to send any suggestions you may have to help improve our services to the following address:

U.S. Department of Justice
Drug Enforcement Administration
Office of Diversion Control
Liaison & Policy Section
Washington, D.C. 20537

Or Call: (202) 307-7297

Revised and Reprinted August 2001