November/December
2001
Editor's
Notes
FHWA's
Knowledge-Sharing Initiative Wins Award
On
Dec. 4, Mike Burk, the chief knowledge officer for the Federal Highway
Administration (FHWA), accepted a Government Technology Leadership
Award on behalf of the agency. The award was presented by Government
Executive magazine and the Federal Technology Service, and it was
presented to FHWA for its Transportation Knowledge-Sharing Initiative,
which was honored in the category for "breaking down barriers
between offices, agencies, departments or between federal, state,
and local governments."
The award is affectionately called a Gracie because, according to
Government Executive, it "embodies the spirit and foresight"
of Rear Adm. Grace Hopper. Hopper, known as "Amazing Grace,"
served for 43 years in the U.S. Navy and was an acknowledged trailblazer
in technology. Government Executive describes her this way: "[Her]
mantra was innovation and bucking shortsighted strictures of government
bureaucracy. She pushed the computer industry to adopt standards and
a rigorous design discipline on everything from networking to software
development.
She set her clock to run counterclockwise to remind
subordinates, peers, and bosses alike of the benefits of unconventional
thinking." Hopper is also given credit for being the first person
to use the word "bug" to describe a computer glitch when
a moth got stuck in a circuit and disrupted a large computer.
This award is quite a feather in the hat of FHWA's fledgling knowledge-sharing
program. The competition was fierce and the standards were tough.
A record 266 federal, state, and local projects were nominated, but
only 11 Gracies were awarded. The judging was conducted in three phases.
Government Executive described the process: First, Cheryl Ward, chief
of staff of the Federal Technology Service, selected 30 finalists,
which were placed in one of six categories. "Then, the 50 members
of the new Academy of Government Technology Leadership voted online
for the best projects. Finally, a panel of judges reviewed the academy's
verdicts and made the final recommendations."
FHWA's knowledge-sharing initiative is "a model for sharing information
across the spectrum of government agencies and even the private sector,"
said Government Executive.
"Knowledge management can be described many ways, but the definition
that seems best suited to FHWA is the process of capturing and sharing
a community's collective expertise to fulfill its mission," said
Burk. "Knowledge management takes advantage of an organization's
most valuable asset - the collective expertise of its employees and
partners."
"The transportation community is made up of people of outstanding
ability, experience, and professionalism," Burk said. "By
improving the way we create, share, and gain access to these experiences
and the accompanying knowledge, knowledge management will enable us
to raise the level of expertise throughout the community to the mutual
benefit of all participants."
The secret to organizational success, according to Burk, is to have
"a collaborative, innovative, and pervasive knowledge-sharing
culture that is always engaged in the activity of learning. Encouraging
people to share information, instead of hoarding it, is the essence
of knowledge management."
Bob
Bryant
Editor
For
more information about FHWA's Knowledge Management Program, see "Knowledge
Management: Everyone Benefits by Sharing Information" in the
November/December 1999 issue of Public Roads, and see "Communities
of Practice" in the May/June 2000 issue. These articles are accessible
through www.tfhrc.gov. (Select Public Roads from the list of periodicals,
then click on archives, and then select the specific issue.)
Other
Articles in this Issue:
Legacy
of a Landmark: ISTEA After 10 Years
Creating
a Landmark: The Intermodal Surface Transportation Act of 1991
"Put
the Brakes on Fatalities" Day