2009 Catalog: All Courses

This comprehensive course for dentists will expand on the principles and skills of clinic and personnel management presented in Concepts I. Additional areas such as time management, motivating staff, mentoring/new manager development and other requested subjects will be presented.

*The curriculum is flexible enough to address the individual needs of participants. Participants can expect pre-course communications and assignments.

NOTE: A forum for post-course follow-up will be developed to support managers with the implementation of skills and actions developed in the course.

Upon completion of this course, participants should be able to:

1. Understand and apply the advanced concepts presented in order to create a number of documents to include personnel actions (PIP, written counseling, etc.) business case analysis for additional revenue as well as a program budget.
2. Assess the efficiency and effectiveness of their clinic(s) and develop a work plan to improve clinic function that will be implemented with the assistance and support of the instructors and co-participants.
3. Understand communication, management and relationship issues related to the participant’s situation in order to better plan self-development and career development.

This course is for Dentists only. Completion of Concepts of Service Unit Management I or any of the "Concepts" courses presented by IHS since 1995 is required except as approved by instructors.

Please Make Checks Payable to: Mountain Plains Health Consortium

c/o Mary Beth Kinney

22423 St. Andrews Ave.

Cupertino, CA 95014