Albuquerque BioPark Admission and Hours

Hours of Operation

Ticket Information

Online Ticket Sales Assistance

BUY ADMISSION TICKETS ONLINE

 

BUY CONCERT TICKETS ONLINE

 

BUY ONLY NMBPS MEMBER CONCERT TICKETS ONLINE

 

BUY SUSTAINABLE SEAFOOD FESTIVAL TICKETS ONLINE

 

Hours of Operation

Albuquerque Aquarium, Rio Grande Botanic Garden and Rio Grande Zoo

Open every day except January 1, Thanksgiving Day (11/27/08), and December 25. Ticket booths close one half-hour before closing and no one will be admitted after this time.

 

Summer Hours

May 31-September 1, 2008

9:00am to 5:00pm weekdays

9:00am to 6:00pm weekends

Also open until 6:00pm on summer holidays - May 26, July 4, and September 1.

 

Winter Hours

begin September 2, 2008

9:00am to 5:00pm daily

 

Please note: Occasionally, the BioPark closes early for special events. Details will be posted below.

• Saturday, August 2 - The Zoo will close at 3:00 pm for One Wild Night at the Zoo.

 

Tingley Beach

Open every day from sunrise to sunset. Gift shop and cafe hours vary seasonally.

 

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Ticket Information

Purchasing Tickets at the BioPark

Tickets may be purchased from cashiers at the front entrances of the Zoo and the Aquarium and Botanic Garden. Ticket booths are open daily from 9:00am until one half-hour before closing. Combo tickets are not available from cashiers on Mondays or after 12:00 noon on any day.*

 

Purchasing Tickets Online

You may purchase tickets online now. Online ticket sales are available 24 hours a day, 7 days a week. Online tickets for general admission do not expire and can be used on any day the BioPark is open to the general public. You must have access to a PRINTER to print online tickets purchased at home.

 

Children 12 and younger must be accompanied by an adult. There is no charge for children 2 and younger.

 

Ticket Type	Adult (13-64)	Senior (65 & older)	Child (3-12)
Zoo Only Does not include train ride.**	$7	$3	$3
Aquarium/Botanic Garden Only Does not include train ride.**	$7	$3	$3
Combo Ticket Includes admission to the Zoo, Aquarium, Botanic Garden and train ride. These tickets are valid 9:00am-12:00 noon, Tuesday-Sunday.*	$12	$5	$5
Tingley Beach No ticket needed to access Tingley Beach. Anglers, ages 12 and older, will need a valid NM fishing license.	N/A	N/A	N/A

*Combo Tickets may be purchased online at any time and are valid Tuesdays through Sundays, 9:00am – 12:00 noon. Combo ticket use is restricted for the following reasons:  Trains do not operate on Mondays to allow for weekly maintenance. After 12:00 noon there is generally not enough time to see all three facilities.

 

**Please read Train Ticket information to learn more about the train ticket options as restrictions may apply.

 

Members of the New Mexico BioPark Society

New Mexico BioPark Society membership confers free general admission to all BioPark facilities and discounts to many special events. BioPark Society Members may also purchase special member train tickets for unlimited train rides on the day of purchase.

 

Group Tickets

The Albuquerque BioPark offers reduced ticket rates for eligible school groups. Reservations, made at least two weeks in advance, are required. No reservations are available for April and May 2008. There are no discounts for community centers, senior centers, scout groups, summer recreation groups, church groups, group homes, large families, company groups, YMCAs, after-school groups or the like.

 

Reciprocal Agreements with Other Institutions

Half-price admission to the BioPark is offered to members of certain other gardens, aquarium and zoos across the US. These institutions also offer discounts to New Mexico BioPark Society members; however because participation in this program is voluntary, it is recommended members contact the institution prior to visiting. Reciprocal List .

 

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Online Ticket Sales Assistance

Buying tickets online is a great way to get your tickets any time of the day or night and without standing in line.  You choose the ticket type, pay for it and then print the tickets at home.  Best of all, purchasing print-at-home tickets is simple and easy to do.

 

What do I need to purchase tickets online?

• A computer with Internet access

  (Please note: Dial-up connections will result in much slower speeds.)

• A printer (required)
• Adobe Reader
• A valid credit card (Visa, MasterCard or American Express)

 

How do print-at-home tickets work?

Print-at-home tickets work in much the same way as buying other kinds of tickets online such as concert, airline or hotel tickets.  Follow these instructions:

 

1. Click the Buy Tickets Now! link below to go to the Ticket Sales web page.

2. Choose the ticket and quantity that best suit your needs.

3. Confirm your quantity and price.

4. Pay with either Visa, MasterCard or American Express.

5. Finalize the sale.

6. Check your email – you will get two emails. The first will be a purchase confirmation, and the second will be a message with a link to your tickets.

7. Print your tickets. A ticket may be printed multiple times, but only the first ticket that is scanned will be valid.

8. When you visit the event or attraction, bring the printed tickets with you.  We will scan the tickets and you will be admitted.

 

BUY TICKETS NOW!

If you experience problems, please email the Admissions Supervisor at

bioparkadmissions@cabq.gov.

What if I forget my tickets?

You must prove the identity of the person who bought the tickets with a photo ID and provide either the printed purchase confirmation or the ticket number. Contact the Admissions Supervisor on arrival.

 

What if I paid for tickets but did not receive an email or could not print my tickets?

You should receive two emails--a purchase confirmation and a link to your tickets--within a short time. These two emails will come from an address ending with @cabq.gov.  You may want to add this domain name to your safe senders list.  If you do not receive the emails, be sure to check your spam or junk mail box. Other delays could be due to problems with your Internet connection or service provider.

If you receive the emails but have trouble printing tickets, be sure to either print your purchase confirmation or write down the ticket numbers. You will need this information and a photo ID to redeem the tickets.

If you experience problems, please email the Admissions Supervisor at

bioparkadmissions@cabq.gov.

 

Can I change my tickets after purchasing them?

Valid online ticket purchases may be exchanged for comparable tickets or upgraded (with an additional cost) to a combo ticket by visiting cashiers located at the front entrances of the Aquarium/Garden and Zoo. 

Additionally, the purchase may be applied toward an annual membership to the New Mexico BioPark Society on the day of your visit. Bring your ticket to a receptionist in the business office.

 

How long are print-at-home tickets valid?

Tickets for general admission do not expire and are valid for any day that the BioPark (Zoo, Aquarium, Botanic Garden) is open to the general public.  Tickets for special events (for example, concerts) will be marked with a specific date and are valid only for that date.

 

How secure is this transaction?

We have partnered with Siriusware to make print-at-home tickets as secure as possible.  All credit card information is encrypted before transmission and storage.  However, as with all online transactions, the purchaser also has an important part to play:

• Always keep your anti-virus software up to date.
• Always empty your browser cache and history if you are using a public computer.
• Never give out your credit card information if you have any doubts about the authenticity of a web page.
• Never send your credit card information via email.

 

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More Information

• Train Tickets and Schedules
• Location and Directions
• Upcoming BioPark Events and Activities
• Frequently Asked Questions