U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

Definition: To leverage its efforts, the agency works with others to share best practices and learn about new developments.

When the key elements of the critical success factor Human Capital Best Practices and Knowledge Sharing are effectively implemented, agencies will realize the following results:

• Effectiveness results.
• Compliance result.

Select this link to view the key elements and suggested performance indicators for this critical success factor. [30 KB]

Effectiveness Result

The agency looks beyond its own experience and resources when developing human capital strategies and works with others to share best practices.

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Compliance Result

As provided in 5 U.S.C. 1103(c), the agency holds managers and human resources officers accountable for efficient and effective human resources management in support of the agency's mission in accordance with merit system principles.

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