Official Nebraska Government Website
Nebraska Client Assistance Program

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Commission for the Blind and Visually Impaired

State Rehabilitation Council

Vocational Rehabilitation

League of Human Dignity

Central Nebraska Center for Independent Living

What is CAP?

The Nebraska Client Assistance Program (CAP) is a free service to help you find solutions if you are having problems with any of the following programs:

Vocational Rehabilitation, Nebraska Commission for the Blind and Visually Impaired or Centers for Independent Living.

CAP acts independently of any agency which provides services to you.

What Can CAP Do For You?

  • inform and advise you of benefits available under the Rehabilitation Act
  • provide information on Title I of the Americans with Disabilities Act
  • assist and advocate for you through the appeal process and in relationships with agencies providing services to you
  • help you communicate your concerns to your counselor
  • help you resolve your concerns if you disagree with a decision
  • help you understand agency rules, regulations, and procedures
  • protect your rights under the Federal Rehabilitation Act

Your Rights as a Client or an Applicant

  • to make informed choices about your job goal, objectives, services, service providers and ways of getting services
  • to be a full partner in the development of your rehabilitation program
  • to have a parent, family member, guardian, advocate, or an authorized person help develop your rehabilitation program if you want or need this support
  • to receive services in integrated settings to them maximum extent possible
  • to a review of any decision about providing you or not provide you with services

Do You Have Questions or Concerns About the Services You Are Receiving?

Contact the Client Assistance Program (CAP)

in Lincoln:
471-3656 V/TT or
in Nebraska but outside Lincoln, toll free:
1-800-742-7594 V/TT

Client Assistance Program
301 Centennial Mall South, Box 94987
Lincoln, Nebraska 68509

e-mail: victoria.rasmussen@cap.ne.gov

Hotline For Disability Services

The Hotline provides information and referral to Nebraskans who have questions or concerns related to a disability. This includes information about rehabilitation services, transportation, special parking permits, legal rights, and any other questions related to a disability, call: 1-800-742-7594 V/TT, (Lincoln) 471-0801 V/TT or e-mail victoria.rasmussen@cap.ne.gov OR shari.bahensky@cap.ne.gov.

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Disclaimer

Information on this Web site is only intended to be general agency/program summary information that is made available to the public. The Client Assistance Program does not endorse any of the agencies or programs listed on this Web site. Conclusions drawn from, or actions undertaken on the basis of this information listed are the sole responsibility of the user. All of the information on this Web site is believed to be accurate and reliable, however, the Client Assistance Program assumes no responsibility for any errors appearing in the information. The Client Assistance Program is aware there are additional resources that are not listed here. Please feel free to call 800-742-7594 if you would like to recommend a listing for the Directory.

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