2006-2007 GUIDE TO SERVICES AND RESOURCES FOR DELAWAREANS WITH VISUAL IMPAIRMENTS DELAWARE DIVISION FOR THE VISUALLY IMPAIRED Helping the blind and visually impaired achieve their own levels of independence and self-sufficiency DELAWARE HEALTH AND SOCIAL SERVICES DIVISION FOR THE VISUALLY IMPAIRED Telephone: New Castle County • (302) 255-9800 Kent/Sussex Counties • (302) 424-7240 www.dhss.delaware.gov/dhss/dvi/background.html CONTENTS Welcome to the Division for the Visually Impaired Director’s Letter .............................................................. 3 Our History .................................................................... 5 Our Mission .................................................................... 7 Our Programs and Services ...................................................... 8 Our Customers ................................................................. 11 Our Delaware Locations ........................................................ 12 Adaptive Equipment and Consumer Products ...................................... 13 Alternate Format (Transcription, Brailling and Taping Services) ................................ 23 Assisted Living Facilities .................................................... 24 Assistive Technology Dealers .................................................. 28 Directory Assistance .......................................................... 29 Driver Services – Division of Motor Vehicles .................................. 30 Educational Services .......................................................... 31 Electronic Books .............................................................. 36 Emergency Assistance/Crisis Intervention/Hotlines ............................. 38 Emergency Response Systems (ERS) .............................................. 40 Financial Information and Assistance .......................................... 41 Page 1 Food Programs ................................................................. 49 Guide Dog Schools ............................................................. 57 Housing ....................................................................... 62 Independent Living ............................................................ 87 Legal Services ................................................................ 89 Libraries ..................................................................... 96 Low Vision Services .......................................................... 101 Mailing Privileges ........................................................... 102 Medical Services ............................................................. 103 Medicare and Medicaid/ Health Insurance Counseling .................................................. 114 Nursing Homes and Retirement Communities ..................................... 134 Organizations ................................................................ 140 Publications and Subscriptions ............................................... 156 Recreation and Travel ........................................................ 163 Safeguarding Your Eyesight ................................................... 168 Scholarships ................................................................. 170 Social Security and Supplemental Security Income ............................. 171 Support Groups and Counseling Services ....................................... 173 Transportation ............................................................... 181 Voting ....................................................................... 190 White Cane Law ................................................................191 Page 2 Dear Consumer: Welcome to the Guide to Services and Resources for Delawareans with Visual Impairments. Compiled by Delaware Health and Social Services’ Division for the Visually Impaired, this guide is a reference for anyone who needs information about resources for our blind and visually impaired residents. The Division for the Visually Impaired assists blind and visually impaired Delawareans to achieve their own levels of independence and self-sufficiency. The areas we specialize in are independent living, vocational rehabilitation, education, orientation and mobility, assistive technology, business enterprise, and Delaware Industries for the Blind. Approximately 7,000 Delaware residents are either blind or visually impaired. Of this number, well over half are 55 years of age or older. Age-related macular degeneration, diabetic retinopathy, cataracts, and glaucoma are four of the leading causes of blindness that are often associated with aging. Legal Blindness is defined as having 20/200 vision or less in the better eye with correction, or having a field of vision of 20 degrees or less. Another commonly used term is Low Vision. Page 3 This is reduced acuity or visual field loss that even with the best optical correction provided by regular lenses, still results in a functional visual impairment. Among the blind population, about 85 percent have some remaining vision and about 15 percent are totally blind. Many legally blind persons and others who lose vision have remaining functional vision that is often enhanced with the use of appropriate lighting, increased letter print size, and magnification. Thus, the purpose of many of the resources and services described on the following pages is to teach adaptive techniques and technologies, and provide adaptive devices that allow most effective use of remaining vision. The services available from the Division for the Visually Impaired and the resources in this guide show that you can lead a productive, independent life despite vision loss. Sincerely, Cynthia B. Lovell Director Page 4 Our History The Delaware Division for the Visually Impaired traces its origin to 1906 with a group of Wilmington residents who met to discuss the plight of the blind in Delaware. The group founded the Delaware Committee for the Blind. In 1909, the Delaware State Legislature created the Delaware Commission for the Blind. The Commission’s priority was to provide gainful employment for those without sight. Space was located where articles made by blind persons were sold. The legislature increased the state appropriation in 1911, significantly expanding the program. World War II coincided with a re-evaluation of the services of the Commission and a general expansion of its programs to include social services, vocational rehabilitation, funded assistance and nursery classes. In 1944, the Commission launched a vocational rehabilitation program, following enactment of Public Law 113, the Federal Vocational Rehabilitation Act. Page 5 In 1970, the Commission for the Blind became part of the Department of Health and Social Services, with its name changed to the Bureau for the Blind (later changed to Visually Impaired). In 1978, the name changed to the Division for the Visually Impaired and the Division moved from Wilmington to the Biggs Building on the Holloway Campus in New Castle. In 1994, the Division relocated staff from several sites in the Dover area to the Milford State Service Center Annex. Page 6 Our Mission Delaware Health and Social Services’ Division for the Visually Impaired assists eligible Delawareans who are blind or visually impaired in making informed choices to achieve full inclusion in society through employment, independent living and social self-sufficiency. We do this by providing: • A continuum of services from youth transition to services for older persons, including skills training that enables people to remain independent in their home communities; • Individual and group counseling addressing adjustment to blindness; • Employment counseling, training, and job placement; • Resources for employers interested in hiring or retaining visually impaired employees; • Training in adaptive skills for reading, computer use, traveling, job seeking, and other skills, which increase independence and work readiness; • Public education regarding the abilities of people who are blind or visually impaired; • Supported employment programs for people who have multiple disabilities and who are blind; • A clearinghouse for Delawareans seeking information and referral regarding blindness and visual impairment. Page 7 Our Programs and Services All programs can be reached at (302) 255-9800 in New Castle County and (302) 424-7240 in Kent and Sussex Counties. Business Enterprise Program (BEP) Provides employment to individuals who are blind or visually impaired as managers of cafeterias and snack bars. Delaware Industries for the Blind (DIB) Provides employment in workshop and competitive employment settings. Education Provides special support services to pre-school children and educational services to school-age children and their families within their home, schools and/or in specialized resource rooms. Independent Living Services Provides training and adaptive aids in cooking, cleaning, personal care, Braille, banking, home management, and low vision services. Refers individuals to other services as Page 8 needed. Maintains Blind Registries and provides DART bus passes. Low Vision Services Comprehensive program designed to maximize vision through the use of specialized low vision aids. Materials Center Provides children and adults with textbooks and other reading material in Braille, large print and audiocassettes (302) 577-2083. Orientation and Mobility Services Provides statewide training in learning how to move about in the home and in the community independently. Training Centers Provides rehabilitation training services, which enhance the vocational and employment skills and daily independent living skills of blind and visually impaired people. Page 9 Vocational Rehabilitation Provides skills training, education, counseling, equipment, job placement and low vision services to people who have visual impairments that interfere with obtaining and/or maintaining employment. Volunteer Services Volunteers reproduce print material in Braille, large print and on audiocassette and also act as readers and drivers for individuals who are blind and visually impaired. Page 10 Our Customers The customers of the Delaware Division for the Visually Impaired are: • Blind or visually impaired Delawareans who require rehabilitation services to become employed or to live independently in their communities. (The majority of these individuals lose their sight as adults due to a variety of conditions including diabetes, macular degeneration, injury, glaucoma, and retinitis pigmentosa.); • Businesses in Delaware which have hired or are considering hiring employees who are blind or visually impaired; • Taxpayers of Delaware who benefit from people who are blind or visually impaired being fully integrated into their communities. (Taxpayers also benefit from blind individuals entering employment and paying taxes while decreasing their dependence on public assistance, including premature nursing home care.) Page 11 Our Delaware Locations Division for the Visually Impaired Administration & Client Services Holloway Campus Biggs Building 1901 North DuPont Highway New Castle, Delaware 19720 (302) 255-9800 Fax: (302) 255-4441 Materials Center 300 Cornell Business Park Suites A-3, A-4 Wilmington, Delaware 19801 (302) 577-2083 Fax: (302) 577-2078 Kent/Sussex Client Services Milford State Service Center Annex 13 South West Front Street Milford, Delaware 19963 (302) 424-7240 Fax: (302) 422-1419 Internet: www.dhss.delaware.gov/dhss/dvi/bkground.html E-Mail: dhssinfo@state.de.us Page 12 ADAPTIVE EQUIPMENT AND CONSUMER PRODUCTS Consumer product catalogs/resources that sell many products for visually impaired individuals, including technology products: American Printing House for the Blind 1839 Frankfort Avenue P.O. Box 6085 Louisville, KY 40206-0085 (800) 223-1839 (502) 895-2405 www.aph.org The APH promotes independence of blind and visually impaired persons by providing special media, tools, and materials needed for education and life. Delaware Association for the Blind 800 West Street Wilmington, DE 19801 (888)777-3925 (302) 655-2111 A non-profit organization with an inventory of many adaptive aids and appliances for sale. Page 13 CAPTEK Custom Applied Technology 1043 Lincoln Hwy. Berwyn, PA 19312 (800) 888-7400 (610) 296-2348 CAPTEK specializes in product design and custom adaptation of equipment for the disabled, especially the vision impaired. They offer innovative solutions to unique problems. Carolyn’s Low Vision Products 3938 South Tamiami Trail Sarasota, FL 34231 (800) 648-2266 (941) 573-9100 Carolyn’s is a free mail order catalog featuring over 700 items for hearing and visually impaired people. Howe Press Perkins School for the Blind 175 N. Beacon St. Watertown, MA 02472 (617) 924-3491 Page 14 www.perkins.pvt.k12.ma.us Email: howepress@perkins.pvt.k12.ma.us Howe manufactures and sells the Perkins Brailler, slates, stylis, games, and heavy and light grade Braille paper. Independent Living Aids, Inc. 200 Robbins Lane Jericho, NY 11803-4404 (800) 537-2118 (516) 752-8080 www.independentlivingaids.com The company carries a wide variety of low vision aids, tools and technology, including canes, magnifiers, talking watches, talking clocks, talking cooking gadgets, ZoomText magnification softwear and more . Lernout and Hauspie 100 Bedford Drive. Bedford, MA 01730 (800) 894-5374 www.kurzweiledu.com Lernout and Hauspie produces PC-based reading machines for people who are blind or visually impaired. Page 15 LS&S Group P.O. Box 673 Northbrook, IL 60065 (800) 468-4789 (708) 498-9777 Their mail order catalogue includes a large variety of low vision aids and adaptive devices. The Lighthouse Enterprises 111 E. 59th St. , 12th fl oor New York, NY 10022-1202 (800) 829-0500 www.lighthouse.org The Lighthouse publishes a consumer products catalog featuring adaptive products. Maxi Aids and Appliances 42 Executive Blvd. P.O. Box 3209 Farmingdale, NY 11735 (800) 522-6294 www.maxiaids.com A mail order catalog that includes a large variety of low vision aids and adaptive devices is available. Page 16 Technology Vendor List: List includes vendors in the USA and Canada who sell video magnifiers, software (screen reader/screen enlargement), scan and read systems, and more. Some vendors offer free trials. Dolphin Computer Access LLC, CA (866) 797-5921 www.dolphinusa.com Email: info@dolphinusa.com Offers assistive technology products, including screen reading and screen enlargement software. Enhanced Vision, CA (888) 811-3161 www.enhancedvision.com Email: info@enhancedvision.com Provides CCTVs Freedom Scientific, Inc., Blind/Low Vision Group, FL (800) 444-4443 www.freedomscientific.com Email: info@freedomescientific.com Offers many hardware and software assistive technology Page 17 products, including screen reader and screen magnification software, talking PDA, Braille displays, scan and read systems. Freedom Vision, CA (800) 444-4443 www.freedomvision.net Email: info@freedomvision.net Provides CCTVs GW Micro, Inc., IN (260) 489-3671 www.gwmicro.com Email: sales@gwmicro.com Offers many assistive technology products, including screen reading software, Braille displays and embossers. HumanWare, CA (800) 722-3393 www.pulsedata.com www.humanware.com Email: us.info@humanware.com Offers CCTVs, Braille displays, talking PDA Braille embosser, scan and read system. Page 18 Innoventions, Inc., CO (800) 854-6554 or (281) 879-6226 www.magnicam.com Email: magnicam@magnicam.com Offers CCTVs Kurzweil Educational Systems, MA (800) 894-5374 www.kurzweiledu.com Email: info@kurzweiledu.com Offers several software products, including scan and read system. Magnisight, Inc., CO (800) 753-4767 www.magnisight.com Email: info@magnisight.com Offers CCTVs National Federation for the Blind Technology Center, MD www.nfb.org Provides information about assistive technology for visually impaired individuals. Page 19 Optelec U.S. Inc., MA (800) 828-1056 www.optelec.com Email: info@optalec.com Provides products, CCTVs, Braille writers, Braille displays, access tools for mobile phone, talking PDA, low vision magniification devices. OVAC, CA (800)325.4488 www.ovac.com Email: info@ovac.com Offers CCTVs Premier Programming Solutions, MI and IL (517) 668-8188 www.premier-programming.com www.readingmadeeasy.com Email: info@premier-programming.com Offers various talking software products, including scan and read systems. Page 20 VideoEye Corporation, ID (800) 416-0758 www.videoeye.com Offers CCTVs Telephone Pioneers of America 499 Grove Avenue Edison, NJ 08820 (732) 549-0479 Offers brailled aluminium clothing labels. Ai Squared, VT (800) 859-0270 www.aisquared.com Email: info@aisquared.com Offers screen magnifier/screen reader software. Alva Access Group, CA (888) 318-2582 www.aagi.com Email: info@aagi.com Offers many products, including Braille displays, handheld organizers, turn key systems, Braille software and embossers, screen magnification and screen reader software. Page 21 Artic Technologies, MI (248) 588-7370 www.artictech.com Email: info@artictech.com Offers many products and services, including talking PDA, video telescope, scan and read system. Clarity Solutions, CA (800) 575-1456 www.clarityusa.com Email: clarity@clarityusa.com Offers CCTVs Delaware Assistive Technology Initiative (DATI), DE (800) 870-3284 www.asel,udel.edu/dati/ Email: dati@asel.udel.edu Locations in 3 counties, demonstrations and short term loans of assistive technology items, funding specialist for assistive technology. Vision Technology, MO (800) 560-7226 www.visiontechinc.com Email: vti@vti1.com Offers CCTVs Page 22 ALTERNATE FORMAT/ TRANSCRIPTION, BRAILLING AND TAPING SERVICES Delaware Association for the Blind Taping Program 2915 Newport Gap Pike Wilmington, DE 19808 (302) 994-9478 National Braille Association 3 Townline Circle Rochester, NY 14623 (800) 244-5797 Transcription services including textbooks, pleasure reading, Bibles and music. Recording for the Blind Book orders only 20 Roszel Rd. Princeton, NJ 08540 (866) 732-3585 (609) 452-0606 www.rfbd.org Page 23 ASSISTED LIVING FACILITIES Assisted living provides a combination of housing, personal services, and health care. At the time of this guide’s printing, the following Assisted Living facilities were licensed. Licenses for additional facilities may be pending. NEW CASTLE COUNTY Arden Courts Manor Care 7001/2 Foulk Rd. Wilmington, DE 19803 (302) 762-7800 Captain’s Deck 7807 Governor Printz Blvd. Claymont, DE 19703 (302) 798-3500 Eden Rock 2210 Swiss Lane Wilmington, DE 19810 (302) 475-9400 Forwood Manor Assisted Living 1912 Marsh Road Wilmington, DE 19810 (302) 529-1601 Foulk Manor North 1212 Foulk Rd. Wilmington, DE 19803 (302) 478-4296 Foulk Manor South 407 Foulk Road Wilmington, DE 19803 (302) 655-6249 Gardens at White Chapel 200 E. Village Rd. Newark, DE 19711 (302) 366-8100 Page 24 The Lorelton 2200 W. Fourth St. Wilmington, DE 19805 (302) 573-3580 Methodist Country House 4830 Kennett Pike Wilmington, DE 19807 (302) 654-5101 Millcroft Assisted Living 255 Possum Park Road Newark, DE 19711 (302) 366-0160 New Castle County Arden Courts Manor Care 7001/2 Foulk Rd. Wilmington, DE 19803 (302) 762-7800 Captain’s Deck 7807 Governor Printz Blvd. Claymont, DE 19703 (302) 798-3500 Eden Rock 2210 Swiss Lane Wilmington, DE 19810 (302) 475-9400 Forwood Manor Assisted Living 1912 Marsh Road Wilmington, DE 19810 (302) 529-1601 Foulk Manor North 1212 Foulk Rd. Wilmington, DE 19803 (302) 478-4296 Foulk Manor South 407 Foulk Road Wilmington, DE 19803 (302) 655-6249 Gardens at White Chapel 200 E. Village Rd. Newark, DE 19711 (302) 366-8100 Page 25 The Lorelton 2200 W. Fourth St. Wilmington, DE 19805 (302) 573-3580 Methodist Country House 4830 Kennett Pike Wilmington, DE 19807 (302) 654-5101 Millcroft Assisted Living 255 Possum Park Road Newark, DE 19711 (302) 366-0160 Rockland Place 1519 Rockland Rd. Wilmington, DE 19803 (302) 777-3099 Shipley Manor Assisted Living 2723 Shipley Road Wilmington, DE 19810 (302) 479-0111 Somerford 501 S. Harmony Rd. Newark, DE 19713 (302) 266-9255 Sunrise Assisted Living of Wilmington 2215 Shipley Road Wilmington, DE 19803 (302) 475-9163 Windsor Place 6677 Lancaster Pike Hockessin, DE 19707 (302) 239-3200 KENT COUNTY Green Meadows at Dover 150 Saulsbury Road Dover, DE 19904 (302) 674-4407 Page 26 Heritage at Dover Assisted Living Community 1203 Walker Road Dover, DE 19904 (302) 735-8800 State Street Assisted Living 21 N. State Street Dover, DE 19901 (302) 674-2144 Westminster Village 1175 McKee Road Dover, DE 19904 (302) 674-8030 SUSSEX COUNTY Brandywine Assisted Living at Seaside Pointe 100 Seaside Boulevard Rehoboth Beach, DE 19971 (302) 226-8750 Heritage at Milford 500 S. DuPont Boulevard Milford, DE 19963 (302) 422-8700 Methodist Manor House 1001 Middleford Rd. Seaford, DE 19973 (302) 629-4593 Seaford Center 1100 Norman Eskridge Highway Seaford, DE 19973 (302) 629-3575 The Village at Green Valley 231 South Washington St. Millsboro, DE 19966 (302) 934-7300 Page 27 ASSISTIVE TECHNOLOGY DEALERS Steve Wehrle P.O. Box 184 Plymouth, WI 53073 (800) 261-1212 (920) 528-7101 Email: swehrle@excel.net Access Low Vision 539 N 59th Street Wauwatosa, WI 53213 (877) 357-9305 (414) 476-0057 Adaptive Information Systems 1611 Clover Lane Janesville, WI 53545 (800) 792-4768 (608) 758-0933 www.adaptiveinformation.org Adaptive Technology Resources N 54 W6135 Mill Street P. O. Box 857 Cedarburg, WI 53012 (800) 770-8474 Computers to Help People 825 E. Johnson Street Madison, WI 53703-1506 (608) 257-5917 Email: chpi@execpc.com Duxbury Systems 270 Littleton Rd. Unit 6 Westford, MA 01886-3523 (800) 347-9594 www.duxburysystems.com Page 28 Noble Enterprises N2674 Arrow Road Warrens, WI 54666 (888) 963-9633 (608) 378-4932 Sighted Electronics 464 Tappan Road Northvale, NJ 07647 (800) 666-4883 (201) 666-2221 www.sighted.com Email: sighted@idt.net DIRECTORY ASSISTANCE Calls to directory assistance are exempted from charge for customers who are certified by their physicians or by a certifying agency to be physically or visually handicapped and unable to use the telephone directory. Contact your local telephone company for further information. Verizon Easyvoice (800) 974-6006 Assists individuals in calling any person or place by saying a name rather than dialing a number. Takes two business days to add the service. The first thirty days are free and the monthly charges are $3.75. Page 29 DRIVER SERVICES – DIVISION OF MOTOR VEHICLES The Delaware Division of Motor Vehicles issues an identification card to adults who do not have a driver’s license. A person with a visual impairment may also qualify for a special license plate for a person with disabilities and/or a special disabled parking ID placard. A physician must verify the application. All disabilities must be permanent, with no prognosis for improvement. Offices and stations for vehicle inspection, registrations, titles and driver licenses: Greater Wilmington 2230 Hessler Boulevard New Castle, DE 19720 (302) 434-3200 New Castle Airport Road and Churchman’s Road New Castle, DE 19720 (302) 326-5000 Dover Route 113-303 Transportation Circle P. O. Box 698 Dover, DE 19903 (302) 744-2500 Georgetown Route 113 and S. Bedford St., Ext. P. O. Box 389 Georgetown, DE 19947 (302) 853-1000 Office Hours: Monday, Tuesday, Thursday and Friday, 8:00 a.m. to 4:30 p.m.; Wednesday, 12 noon to 8:00 p.m. Page 30 EDUCATIONAL SERVICES Hadley School for the Blind 700 Elm Street P.O. Box #299 Winnetka, IL 60093-0299 (800) 323-4238 (847) 446-8111 www.hadley-school.org Vocational training, preparation for high school equivalency exams, technical computer subjects, and self-improvement through Braille or audiocassette correspondence courses. Courses for sighted parents of blind infants and children and professional workers for the blind. Accessible Book Collection, VA (703) 631-1585 www.accessiblebookcollection.org Email: customerservice@accessiblebookcollection.org Provides digital text to persons with disabilities, subscription. Page 31 American Federation for the Blind Bookstore, NY (800) 232-5463 www.afb.org Email: afbinfo@afb.net Bookstore American Printing House for the Blind, KY (800) 223-1839 www.afb.org Email: info@aph.org Tutorial software, talking calculator, note taking device, book store, book reading device. Birth to 3 Program Child Development Watch (302) 995-8617 New Castle County (302) 424-7300 Kent and Sussex Counties (800) 752-0393 www.dhss.delaware.gov/dhss/dms/epge/birth3/ directory.html Birth to Three is a statewide, comprehensive, coordinated, multidisciplinary, interagency system that provides early intervention services and supports for infants and toddlers with disabilities and developmental delay and their Page 32 families. Delaware Health and Social Services’ Division of Management Services provides overall management. AbleQddcom (801) 367-2559 Consultant helps fit client needs for miniature laptop computers. Voiceover and Apple Resources www.home.adelphia.net Email: contact@ableqddcom BookCraft Publishing Suite (888) 647-3404 www.colligo.us Provides software to convert printed books to digital books. Christian Record Services, Inc., NE (402) 488-0981 www.christianrecord.org Lending library of Braille books, large print materials, cassette tapes. Huge Print Press (866) 484-3774 www.hugeprint.com Converts any book to large-print. Page 33 Jewish Braille Institute of America, NY (800) 433-1531 www.jewishBraille.org Provides talking books, Braille and large print books. Jewish Guild for the Blind, NY (800) 284-4422 www.jgb.org Audio library. Library Reproduction Service 14214 S. Figueroa St. Los Angles, CA 90061 (800) 255-5002 www.lrs-largeprint.com Provides custom-made, enhanced large print copies of educational materials in easy-to-handle formats. New York Times/Large Type Weekly, NY (212) 556-1234 www.nytimes.com/nystore/publications/index.html Subscriptions to NY Times in 16 point font. Page 34 Reader’s Digest Large Type Publications, IL (800) 431-1246 Subscriptions to Reader’s Digest in large type. Recordings for the Blind and Dyslexic, NJ (866) 732-3585 (800) 221-2792 www.rfbd.org Email: custserv@rfbd.org Educational library for those with print disabilities. Star Continuous Cards (800) 458-1413 www.braillepaper.com Offers Braille paper in variety of sizes and colors. Talking Tapes for the Blind, MO (877) 926-0500 www.talkingtapes.org Textbooks on audio cassette. Page 35 Touch Graphics, Inc. (212) 375-6341 Email: info@touchgraphics.com Offers the National Geographic Talking Tactile Atlas of the World. ELECTRONIC BOOKS: Baen Free Library, NY (Contact by Internet only) www.baen.com Email: librarian@baen.com Benetch Initiative (Bookshare), CA (Contact by Internet only) www.bookshare.org Email: info@bookshare.org International Braille Research Center, MD (410) 659-9314 x 367 www.braille.org Page 36 Web-Braille, DC National Library for the Blind and Physically Handicapped. (888) 657-7323 www.loc.gov/nls/catalog www.choicemagazinelistening.org Email: nis@loc.gov Free library program of Braille and audio materials. Offers select articles from popular print magazines on 4 track audio cassettes, available through the Library of Congress. Project Gutenberg www.gutenberg.org Email: help@pglaf.org Project Gutenberg is the oldest producer of free electronic books on the Internet. Page 37 EMERGENCY ASSISTANCE/ CRISIS INTERVENTION/HOTLINES Delaware Statewide Ambulance, Fire, Police, Emergency - Dial 911 Contact 24-Hour Helpline New Castle County (302) 761-9100 TDD (302) 761-9700 Kent/Sussex County (800) 262-9800 Crisis Intervention Service (800) 652-2929 (302) 577-2484 AIDS Hotline (800) 422-0429 Suicide Prevention, Mental Health (800) 652-2929 (302) 577-2484 Page 38 Delaware Coalition Against Domestic Violence (800) 701-0456 Family Violence Hotline 24-Hour (302) 762-6110 (302) 422-8058 Telephone Reassurance Program Modern Maturity Center Kent County (302) 734-1200, ext. 129 Generations Home Care (302) 658-6731 (New Castle County) (302) 734-7005 (Kent County) (302) 856-7774 (Sussex County Supportive telephone calls are made to those 60 and over who are homebound or live alone. Roll Call – County Police Community Services Group Office New Castle County only (302) 239-5151 Supportive telephone calls to senior citizens who register for the service. Calls are made 6 a.m.-11 a.m. If individual does not answer within three calls, relatives are contacted. Page 39 EMERGENCY RESPONSE SYSTEMS (ERS) An emergency response system is a device worn on your wrist or around your neck that can signal your need for immediate emergency help and/or assistance from previously identified family members, neighbors, or your local 911 response team. The following companies offer installation and monitoring of ERS systems in your home or apartment. There is a one-time cost for installation and monthly costs to maintain the system. Call these companies for more specific information, including costs. LifeAssure (800) 685-5252 LifeLine (800) 543-3546 Link to Life (800) 892-4901 Medic Alert (800) 432-5378 Page 40 FINANCIAL INFORMATION AND ASSISTANCE DEBT AND BUDGET COUNSELING The following are resources for debt counseling. The counseling is free and there are no income guidelines (except for Neighborhood House, Inc.). Persons must call for an appointment. Home visits can be arranged and some offices will negotiate with creditors. For more information, call: CCCS Consumer Credit Counseling Services of Maryland & Delaware, Inc. 757 Frederick Road Baltimore, MD 21228 (800) 642-CCCS Catholic Charities 2601 West 4th Street P.O. Box 2610 Wilmington, DE 19805 (302) 655-9624 Page 41 Cooperative Extension Services 69 Transportation Circle Dover, DE 19901 (302) 730-4000 First State Community Action Agency, Inc. P.O. Box 877 308 N. Railroad Ave. Georgetown, DE 19947 (302) 856-7761, Lutheran Community Services 1304 North Rodney Street Wilmington, DE 19806 (302) 654-8886 Neighborhood House, Inc. 1218 B Street Wilmington, DE 19801 (302) 652-3928 Housing Counselor (302) 652-3978 Page 42 Adopt-a-family (302) 792-9520 (New Castle County) (302) 424-7230 (Kent and Sussex Counties) Individuals who find themselves suddenly raising a grandchild and are in need of household goods such as a crib, car seat, bed, etc., should contact their closest State Service Center. Ask for an appointment with a State Services Center social worker. For household goods such as those listed above, you will need a referral from the worker. To locate the State Service Center closest to you, call the Delaware Helpline at (800) 464-4357. Delaware CarePlan, Inc. If you have a family member with special needs and are concerned about who will care for these needs when you are no longer able, Delaware CarePlan, a non-profit, non-governmental organization established in 1998, can provide lifetime assistance and planning for individuals with disabilities and their families. Family members meet with CarePlan professionals to design the care plan and designate the monies to be deposited in a pooled trust investment for your family member’s use. Delaware CarePlan, Inc. 1016 Centre Road, Wilmington, DE 19805 (302) 633-4000 Page 43 Delaware Money Management Program The Delaware Money Management Program is cosponsored by the Division of Services for Aging and Adults with Physical Disabilities and AARP. This program offers money management services to help low-income seniors and adults with physical disabilities who have difficulty budgeting, paying routine bills and keeping track of financial matters. The program’s goal is to promote and prolong independent living for individuals who are at risk of losing their independence due to inability to manage their financial affairs. The program uses volunteers to assist individuals who do not have friends or relatives able or willing to help. (800) 223-9074 (302) 255-9380 Tax Information Federal: Internal Revenue Service Federal Building 9th and King Streets Wilmington, DE 19801 (800) 829-1040 Forms: (800) 829-FORM Braille materials for the visually impaired are available at any of the 142 regional libraries in conjunction with the national Page 44 library service for the blind and physically handicapped. For the location of your nearest library, see the Libraries section of this publication. Internal Revenue Service materials are limited to Publication 17, Your Federal Income Tax, Publication 334, Tax Guide for Small Business, and Form 1040 (PDF), Forms 1040A and 1040EZ (materials include instructions and tax tables). For additional information on these subjects and other areas that may affect persons with disabilities, refer to IRS Publication 907, Tax Highlights for Persons with Disabilities. State: Delaware State Division of Revenue Hours: 8:00 am to 4:30 pm Wilmington Carvel State Office Bldg. 9th & French Streets Wilmington, DE 19801 (800) 292-7826 (in DE only) (302) 577-8200 (Public Service Rep.) Dover Thomas Collins Building Route 13, Dover, DE 19901 (302) 744-1085 Page 45 Georgetown: 418 N. DuPont Highway Georgetown, DE 19947 (302) 856-5358 New Castle County: New Castle County Assessment Division Government Center 87 Reads Way New Castle, DE 19720 (302) 395-5522 Kent County: Kent County Board of Assessment Robert W. O’Brien Building 414 Federal Street Dover, DE 19901 (302) 736-2141 Sussex County: Sussex County Treasury Division County Court House Georgetown, DE 19947 (302) 855-7720 Page 46 Local Municipalities: Check with your local city/town offices for information. Unemployment Compensation Visual loss does not mean an individual is unable to work. Check your local unemployment office for information and any questions about your claim. Employee Group Insurance Most employers have group insurance. Check for a disability clause and 30-day conversion privileges. Private Insurance For unresolved insurance problems, contact the Delaware Insurance Department, 841 Silver Lake Blvd., Dover, DE 19901. (302) 739-4251 Union Benefits Check with your local union office for the advantages of maintaining your union affiliation and possible benefits. Page 47 Veterans Administration Check with your local Veterans Benefits Information office for service and non-service benefits for veterans as well as wives, widows, and children of veterans. (302) 992-0539 Worker’s Compensation Both rehabilitative and financial services are available to an individual injured on the job. Check with the Delaware Department of Labor. (302) 761-8200 (Wilmington) (302) 422-1392 (Milford) Page 48 FOOD PROGRAMS Congregate Nutrition Program DHSS’ Division of Services for Aging and Adults with Physical Disabilities congregate nutrition program serves thousands of Delawareans over the age of 60, their spouses, and disabled persons who meet eligibility criteria. The program provides a daily, nutritionally-sound and satisfying meal in a group setting or in the home when necessary. Nutrition counseling and nutrition education are also components of the program. Nutritional supplements are also available based on health needs. The State of Delaware has four major nutrition projects (noted with an *) serving meals in a group setting. Within each project, there are multiple sites where the meals are served. WILMINGTON City Fare 1703 W. 10th St. Wilmington, DE 19805 (302) 421-3734 Claymore Senior Center 504 S. Clayton St. Wilmington, DE 19805 (302) 428-3170 Francis X. Norton Center 917 Madison St. Wilmington, DE 19801 (302) 594-9455 Page 49 Graham Senior Center 1709 Gilpin Avenue Wilmington, DE 19806 (302) 655-0266 Jimmy Jenkins Senior Center 2300 Bowers St. Wilmington, DE 19802 (302) 764-9022 Latin American Community Center 403 N. Van Buren St. Wilmington, DE 19805 (302) 655-7338 People’s Settlement Association Senior Center 408 E. 8th St. Wilmington, DE 19801 (302) 658-4133 Salvation Army Senior Center 102 W. 5th St. Wilmington, DE 19801 (302) 658-6827 St. Anthony’s Senior Center 1703 W. 10th St. (1st Floor) Wilmington, DE 19805 (302) 421-3735 St. Patrick’s Center 107 E. 14th St. Wilmington, DE 19801 (302) 652-6219 St. Peter’s Adult Center 6th & Tatnall St. Wilmington, DE 19801 (302) 571-8394 South Wilmington Senior Adult Program Mt. Joy United Methodist Church 451 Townsend St. Wilmington, DE 19801 (302) 655-7751 Page 50 West Center City Adult Center 501 N. Madison St. Wilmington, DE 19801 (302) 658-5332 Wilmington Senior Center 1901 N. Market St. Wilmington, DE 19802 (302) 651-3400 Wilmington Housing Authority (WHA) Facilities: (The following locations are available to WHA residents only) Compton Towers 325 E. 5th Street Wilmington, DE 19801 (302) 429-6774 Parkview Apartments 1800 N. Broom Street Wilmington, DE 19806 (302) 429-6701 NEW CASTLE COUNTY New Castle County Nutrition Program New Castle County Senior Services 87 Reads Way New Castle, DE 19720 (302) 395-5650 Absalom Jones Senior Center 310 Kiamensi Road Wilmington, DE 19804 (302) 998-0363 B’nai B’rith House 8000 Society Drive Claymont, DE 19703 (302) 798-6846 Brandywine Senior Center Claymont Community Center 3301 Green Street Claymont, DE 19703 (302) 798-5562 Page 51 C & D Senior Center Liberty Terrace Apts. Community Room 100 Freedom Road Newark, DE 19702 (302) 323-2630 De La Warr Senior Center 19 Lambson Lane New Castle, DE 19720 (302) 429-0581 Jewish Community Center 101 Garden of Eden Rd. Wilmington, DE 19803 (302) 478-5660 Mid-County Senior Center First Regiment Road Sherwood Park II Wilmington, DE 19808 (302) 995-6555 M.O.T. Senior Center 300 South Scott St. Middletown, DE 19709 (302) 378-4758 New Castle Senior Center 400 South Street New Castle, DE 19720 (302) 326-4209 Newark Senior Center 200 White Chapel Dr. Newark, DE 19713 (302) 737-2336 Oak Grove Senior Center 11 Poplar Avenue Elsmere, DE 19805 (302) 998-3319 Sellers Senior Center 500 Duncan Road Wilmington, DE 19809 (302) 762-2050 Woodlea Elderly Apartments 5500 Fairmont Drive Wilmington, DE 19808 (302) 737-5616 Page 52 KENT COUNTY MANNA Modern Maturity Center 1121 Forrest Ave. Dover, DE 19904 (302) 734-1200 Harrington Senior Center 102 Fleming Street Harrington, DE 19952 (302) 398-4224 Luther Towers 430 Kings Highway Dover, DE 19901 (302) 674-1408 Mamie A. Warren Maturity Center 1775 Wheatleys Pond Road Smyrna, DE 19977 (302) 653-4078 Milford Senior Center 111 Park Ave. Milford, DE 19963 (302) 422-3385 Peach Circle 900 Peach Circle Smyrna, DE 19977 (302) 653-4591 SUSSEX COUNTY CHEER Sussex County Senior Services 546 S. Bedford Street Georgetown, DE 19947 (302) 856-5187 Bridgeville Senior Center 414 Market Street Bridgeville, DE 19933 (302) 337-8771 Page 53 Casa San Francisco 127 Broad Street Milton, DE 19968 (302) 684-8694 Georgetown CHEER Center 546 S. Bedford Street Georgetown, DE 19947 (302) 856-5187 Georgetown CHEER Center P.O. Box 341 Greenwood, DE 19950 (302) 349-5237 Harbor Lights CHEER Center 34211 Woods Edge Drive Lewes, DE 19958 (302) 645-9239 Laurel Senior Center P.O. Box 64 113 N. Central Avenue Laurel, DE 19956 (302) 875-2536 Nanticoke Indian Elder CHEER Center RD #4, Box 107A Route 24 Millsboro, DE 19966 (302) 945-7404 Oak Orchard Pelican Cove CHEER Center 26089 Long Neck Road Millsboro, DE 19966 (302) 945-3551 Ocean View Leisure and Resource Center 30637 Cedar Neck Rd. Ocean View, DE 19970 (302) 539-2671 Roxana CHEER Center 34314 Pyle Center Road Frankford, DE 19945 (302) 732-3662 Page 54 Slaughter Neck CHEER Center 22942 Slaughter Neck Road Lincoln, DE 19960 (302) 684-4819 Home-Delivered Meals The home-delivered meals program provides nutritious meals to homebound individuals over age 60 and their spouses. Special diets are available from many sites. Contact the project listed for additional information. WILMINGTON/ NEW CASTLE COUNTY City Fare 1703 W. 10th Street, Wilmington, DE 19805 (302) 421-3734 Newark Senior Center 200 White Chapel Dr. Newark, DE 19713 (302) 737-2336 KENT COUNTY & LOWER NEW CASTLE COUNTY MANNA Modern Maturity Center 1121 Forrest Ave. Dover, DE 19904 (302) 734-1200 SUSSEX COUNTY CHEER Sussex County Senior Services, Inc. 546 S. Bedford St. Georgetown, DE 19947 (302) 856-5187 Page 55 Meals-On-Wheels of Lewes and Rehoboth, Inc. 32409 Lewes-Georgetown Highway Lewes, DE 19958 (302) 645-7449 (Call between 8:00 a.m. and 3:00 p.m.) Food Stamp Program The Food Stamp Program supplies food for persons meeting certain eligibility requirements. The program is administered by DHSS’ Division of Social Services. For information, call: Delaware Helpline, (800) 464-4357. Beacon Mission 9762 Woodyard Road Greenwood, DE 19950 (302) 349-4746 (Kent and Sussex County) Brown Bag The “Brown Bag Club” of Beacon Mission provides food to anyone that needs help. Call between 10 a.m. and 3:00 p.m. Food is provided for $14.00 per bag every two weeks. Lincoln Methodist Church P. O. Box 85 Lincoln, DE 19960 (302) 422-7269 Page 56 GUIDE DOG SCHOOLS ARIZONA: Eye Dog Foundation 8252 South 15th Avenue Phoenix, Arizona 85041-7806 (602) 276-0051 Email: trainingdept@eyedogfoundation.org CALIFORNIA: Eye Dog Foundation for the Blind 211 South Montclair Street Bakersfield, California 93309-3165 (805) 831-1333 (800) 393-3641 Email: eyedog@lightspeed.net Guide Dogs for the Blind, Incorporated P.O. Box 151200 San Rafael, California 94915-1200 (800) 295-4050 www.guidedogs.com Email: information@guidedogs.com Page 57 Guide Dogs of the Desert International P.O. Box 1692 Palm Springs, California 92263-1692 (760) 329-6257 www.guidedogsofthedesert.org Email: info@guidedogsofthedesert.org CONNECTICUT: FIDELCO Guide Dog Foundation 103 Old Iron Ore Road Bloomfield, Connecticut 06002-0142 (860) 243-5200 www.fidelco.org FLORIDA: Southeastern Guide Dogs, Incorporated 4210 77th Street East Palmetto, Florida 34221-9270 (941) 729-5665 www.guidedogs.org Email: segd@bhit.infi.net Page 58 HAWAII: Eye of the Pacific Guide Dogs & Mobility Services, Inc. 747 Amana Street #407 Honolulu, Hawaii 96814 (808) 941-1088 www.eyeofthepacific.org Email: info@eyeofthepacific.org KANSAS: Kansas Specialty Dog Service, Incorporated 124 West 7th Street Washington, Kansas 66968-2222 (785) 325-2256 MICHIGAN: Leader Dogs for the Blind 1039 Rochester Road Rochester, Michigan 48307-3115 (888) 777-5332 www.leaderdog.com Email: linfo@leaderdog.org Page 59 NEW JERSEY: Seeing Eye, Incorporated P.O. Box 375, Morristown, New Jersey 07963-0375 (973) 539-4425 www.seeingeye.org Email: semaster@seeingeye.org NEW YORK: Freedom Guide Dogs for the Blind 1210 Hardscrabble Road Cassville, New York 13318-1304 (315) 822-5132 Email: freedomdog@juno.com Guide Dog Foundation for the Blind, Incorporated 371 East Jericho Turnpike Smithtown, New York 11787-2906 (631) 930-9000 (800) 548-4337 www.guidedog.org Guiding Eyes for the Blind, Incorporated 611 Granite Springs Road Yorktown Heights, New York 10598-3411 (800) 942-0149 www.guiding-eyes.org Email: semaster@seeingeye.org Page 60 OHIO: Pilot Dogs, Incorporated 625 West Town Street Columbus, Ohio 43215-4444 (614) 221-6367 OREGON: Guide Dogs for the Blind, Incorporated 32901 Southeast Kelso Road Boring, Oregon 97009-9058 (503) 668-2100 www.guidedogs.com Email: information@guidedogs.com TEXAS: Guide Dogs of Texas 11825 West Avenue, Suite 104 San Antonio Texas 78216-2557 (210) 366-4081 (800) 831-9231 www.guidedogsoftexas.org Page 61 HOUSING Housing plays a major role in the life satisfaction of visually impaired persons. Housing options range from independent living to more cooperative arrangements to skilled care supervision. Housing Discrimination If you believe you have been denied housing because of your race, religion, a disability, or other factors, you may file a complaint with HUD (the federal Department of Housing and Urban Development) under the Fair Housing Act by calling the Delaware State Human Relations Commission or by calling HUD directly. State Human Relations Commission: New Castle County (302) 577-5050 Kent County (302) 739-4567 Sussex County (302) 856-5331 Page 62 HUD Fair Housing Distribution Center (800) 669-9777 OTHER HOUSING AGENCIES OF INTEREST: Delaware Housing Coalition P.O. Box 1633 Dover, DE 19903 (302) 678-2286 (888) 335-7928 Housing Opportunities of Northern Delaware (HOND) 100 W. 10th Street Wilmington, DE 19801 (302) 429-0794 HUD Veterans Resource Center Community Connections (800) 998-9999 Statewide Association of Tenants P.O. Box 397 Dover, DE 19903 (302) 678-2286 (888)335-7928 Page 63 Home Repair Various programs throughout the state assist Delawareans with home repair. The programs vary according to client eligibility and/or the type of repair required. For further information, contact the individual organizations and programs listed below. Community Development Block Grant Program The Community Development Block Grant Program (CDBG) provides low-cost loans for repairs and renovations that will bring a home up to housing code standards. Examples include: plumbing, electrical, and structural renovations. For more information on CDBG monies for home repair, contact the appropriate office listed below: WILMINGTON Real Estate & Housing Department 800 N. French Street Wilmington, DE 19801 (302) 576-3000 Page 64 NEW CASTLE COUNTY Department of Community Services 87 Reads Way New Castle, DE 19720 (302) 395-5600 City of Newark Planning Department Municipal Building 220 Elkton Road Newark, DE 19711 (302) 366-7030 Newark Senior Center Senior Home Repair Program 200 White Chapel Dr. Newark, DE 19713 (302) 737-2336 For home owners age 60+ with Newark postal addresses. Page 65 KENT COUNTY Kent County Department of Planning/ Community Development Kent County Administration Complex 555 Bay Road Dover, DE 19901 (302) 744-2480 City of Dover Department of Community Development 15 E. Loockerman St. Dover, DE 19901 (302) 736-7175 U.S.D.A. Rural Development FMHA loan and grant programs are available to homeowners in rural areas for health and safety-related repairs. Grants are available to persons 62 and older depending on funding. Loans have l% interest. Applicants must own and occupy dwelling. Loans also are made to very low income families regardless of age. U.S.D.A. Rural Development 3500 S. DuPont Highway Dover, DE 19901 (302) 697-2600 Page 66 City of Milford 201 S. Walnut Street Milford, DE 19963 (302) 422-6616 SUSSEX COUNTY Sussex County Community Development and Housing #2 The Circle P. O. Box 589 Georgetown, DE 19947 (302) 855-7777 U.S.D.A. Rural Development 408A N. DuPont Highway Georgetown, DE 19947 (302) 856-3990 Page 67 Housing Rehabilitation Programs The Housing Rehabilitation Loan Program (HRLP) and the Community Development Block Grant Program (CDBG) provide financial assistance to qualified owner-occupants and to landlords who rent to low-income persons. Assistance applies to heating, electrical, plumbing, roofing and structural problems in addition to other safety and health hazards necessary to bring a property up to the standards of State and local housing codes. The money may also be used to finance the cost of making a unit handicapped-accessible. For more information, call: NEW CASTLE COUNTY Community Development and Housing Rehabilitation Program 87 Reads Way New Castle, DE 19720 (302) 395-5618 KENT COUNTY/DOVER Kent County Department of Planning Robert O’Brien Building 414 Federal Street Dover, DE 19901 (302) 744-2480 Page 68 Downtown Milford Revitalization Fund Program (302) 422-3344 SUSSEX COUNTY Sussex County Community Development & Housing P.O. Box 589 Georgetown, DE 19947 (302) 855-7777 STATEWIDE Delaware State Housing Authority Neighborhood Revitalization Fund Program 820 N. French Street Wilmington, DE 19801 (302) 577-5001 Delaware State Housing Authority 18 The Green P.O. Box 1401 Dover, DE 19901 (302) 739-4263 Page 69 H.O.M.E. (Home Oriented Maintenance for the Elderly) Home Oriented Maintenance for the Elderly (H.O.M.E.) provides minor repairs and maintenance at reasonable fees for older persons seeking to continue independent living in their own homes. This program is available in the New Castle County area only. For more information, call: Lutheran Community Services 1304 N. Rodney Street Wilmington, DE 19806 (302) 654-8886 New Castle County Minor Home Repairs Program 77 Reads Way New Castle Corporate Commons New Castle, DE 19720 (302) 395-5618 For Kent and Sussex County home repairs, contact: R, C and D (Resource Conservation and Development Council) 1203 College Park Rd. Suite 101 Dover, DE 19904 (302) 697-9532 (302) 424-6744 Page 70 Home Weatherization Assistance/ Furnace Retrofit Program Administered by the Office of Management and Budget, Division of State Service Centers, Office of Community Services, the Weatherization Program provides a variety of services including: caulking, storm window installation, insulation, etc., and furnace retrofit, involving the installation of a “flame retention burner” for existing oil furnaces. Eligibility for the program is based on the same income eligibility guidelines as the fuel assistance program. For more information, call: NEW CASTLE COUNTY Neighborhood House Inc. 1218 B Street Wilmington, DE 19801 (302) 652-3928 KENT/SUSSEX COUNTY First State Community Action Agency, Inc. P.O. Box 877, Georgetown, DE 19947 (302) 856-7761 907 S. Governor’s Avenue Dover, DE 19901 (800) 372-2240 (302) 674-1355 Page 71 Home Owner Assistance The following programs provide seniors with information about saving money on energy assistance, conservation and home owner/renter financial assistance. Delaware Energy Assistance Program (DEAP) The Delaware Energy Assistance Program provides assistance for the payment of heating bills for low income households. NEW CASTLE COUNTY Catholic Charities 2601 West 4th Street P. O. Box 2610 Wilmington, DE 19805 (302) 655-9624 KENT COUNTY Catholic Charities 1155 West Walker Road Dover, DE 19904 (302) 674-1782 SUSSEX COUNTY Catholic Charities 406 S. Bedford Street, Suite 9 Georgetown, DE 19947 (302) 856-6310 Page 72 Good Neighbor Energy Fund (800) 375-7117 Delmarva Power has established the Good Neighbor Energy Fund to help pay the electric and natural gas bills of persons who will lose these utilities without such aid. The Salvation Army administers the fund throughout the Delmarva Peninsula and makes all distribution decisions. NEW CASTLE COUNTY SUSSEX COUNTY Salvation Army Salvation Army 400 N. Orange Street 601 N. Dual Highway P.O. Box 308 Seaford, DE 19973 Wilmington, DE 19899 (302) 628-2020 (302) 656-1696 KENT COUNTY Salvation Army 611 Forest Street P.O. Box 123 Dover, DE 19903 (302) 678-9551 Page 73 Financial Assistance Home Equity Conversion Home equity conversion is a financial arrangement in which an elderly person may access the equity in his/her home while continuing to live there. One form of home equity conversion, a reverse mortgage, is available to older persons in Delaware. In a reverse mortgage, the home owner takes out a loan based on the equity in the house, the loan is advanced in increments to the borrower, and repayment is deferred until a future date, at which time the loan becomes due in full. HUD requires that anyone seeking a reverse mortgage must attend a housing counseling session offered by any of the following local agencies: HUD Information Line (302) 888-466-3487 National Reverse Mortgage Lenders Association (866) 264-4466 HUD CERTIFIED COUNSELING AGENCIES: Community Housing Inc. (302) 652-3991 Page 74 Delaware Community Reinvestment Action Council (302) 654-5024 First State Community Action Agency (302) 856-7761 Interfaith Housing. (302) 995-7408 NCALL (302) 283-7505 Neighborhood House Inc. (302) 652-3928 These are several of the companies that offered reverse mortgages at the time of publication: AIG Bank Financial Freedom Mortgage (877) 244-1532 (800)368-3254 (302)984-0988 Academy Mortgage (800) 420-5515 Wells Fargo Mortgage Company (888) 217-5700 Page 75 Property Tax Relief All three counties and many cities and towns offer some form of property tax relief for low income persons aged 65 and older. Rental Assistance Section 8 Housing Low income families and single persons who are 62 or older or disabled may be eligible for Section 8 - Existing or Voucher assistance. For more information, call: WILMINGTON Wilmington Housing Authority Section 8 400 Walnut Street Wilmington, DE 19801 (302) 429-6703 NEW CASTLE COUNTY Section 8 87 Reads Way New Castle, DE 19720 (302) 395-5624 Page 76 Newark Housing Authority Section 8 313 East Main Street Newark, DE 19711 (302) 366-0826 KENT/SUSSEX COUNTY Dover Housing Authority Section 8 76 Stevenson Drive Dover, DE 19901 (302) 678-1965 Delaware State Housing Authority Section 8 1289 Walker Rd. Dover, DE 19904 (302) 739-7416 (302) 337-0219 Page 77 HOUSING OPTIONS Adult Family Care Homes/Foster Care Private homes in the community, also known as Adult Family Care Homes or Foster Care Homes, provide a family living environment for older persons who need some supervision in their daily activities and can no longer live independently. An applicant must be ambulatory, continent and able to participate in the placement process. They must also be able to administer their own medications. A special program exists to help pay for the foster care placement for individuals who meet certain medical and financial eligibility requirements. For more information on foster care placement for persons 18 and over with a disability or over age 60, call: DHSS Division of Services for Aging and Adults with Physical Disabilities NEW CASTLE COUNTY (302) 453-3820 KENT/SUSSEX COUNTY (302) 424-7310 (800) 223-9074 (Statewide) Page 78 MANUFACTURED HOUSING (MOBILE HOMES) Delaware Manufactured Home Owners Association 4590 Highway One, PMB 112 Rehoboth Beach, DE 19971 (302) 945-2122 Persons considering mobile homes as a retirement housing option may obtain information about types of mobile homes, mobile home parks and the availability of homes. Complaints about existing mobile homes can also be referred to this number. First State Manufactured Housing Association P.O. Box 1829 Dover DE 19903 (302) 674-5868 Rent-Assisted Housing for Elderly/Disabled All of the rental housing units listed below receive some type of federal assistance or support. Federal funding of these units requires that low income senior citizens, age 62 and over, pay no more than 30% of their income on rent (including utilities) in publicly-funded housing. Page 79 Each of the housing complexes listed must be contacted individually to determine the rental fee and receive additional information. WILMINGTON Wilmington Housing Authority 4th & Walnut Streets Wilmington, DE 19801 (302) 429-6700 The Wilmington Housing Authority office is the single point of contact for the following facilities: Baynard Apartments Contact these complexes 309 W. 18th St. directly: Wilmington, DE 19801 (302) 571-9192 The Antonian Compton Towers 1701 West 10th Street 325 E. 5th St. Wilmington, DE 19805 Wilmington, DE 19801 (302) 421-3757 (302) 429-6674 Crestview Capital Management 2700 N. Market St. (WHA) Wilmington, DE 19802 (302) 762-4545 (302) 429-6716 Page 80 Herring Manor 2412 N. Market St. Wilmington, DE 19802 (302) 655-2418 Ingleside Apartments 1005 Franklin Street Wilmington, DE 19806 (302) 575-0250 Latin American Community Center Development Corp. 403 N. Van Buren St. Wilmington, DE 19805 (302) 421-5455 Luther Towers I 1201 North Harrison St. Wilmington, DE 19806 (302) 652-3737 Luther Towers II 1420 N. Franklin Street Wilmington, DE 19806 (302) 654-4490 Maplewood Housing for the Elderly 501 S. Clayton Street Wilmington, DE 19805 (302) 421-9198 Park View Apartments 1800 N. Broom Street Wilmington, DE 19802 (302) 429-7288 Quaker Hill Place 200 Washington Street Wilmington, DE 19801 (302) 571-0100 Rodney Court Apartments 1100 Pennsylvania Ave. Wilmington, DE 19806 (302) 654-9113 Sacred Heart Village 920 N. Monroe Street Wilmington, DE 19801 (302) 654-5407 Terry Apartments 2400 North Broom Street Wilmington, DE 19802 (302) 655-6661 Page 81 Windsor Apartments 500 North Walnut Street Wilmington, DE 19801 (302) 656-1354 NEW CASTLE COUNTY B’nai B’rith House 8000 Society Drive Claymont, DE 19703 (302) 798-6846 Carleton Court 1900 Southway Drive Newark, DE 19713 (302) 454-1800 Chelten Apartments 431 Old Forge Road New Castle, DE 19720 (302) 322-6323 Holly Square 400 N. Broad Street Middletown, DE 19709 (302) 378-8926 Liberty Terrace 100 Liberty Terrace Newark, DE 19702 (302) 322-8953 Main Towers 330 East Main Street Newark, DE 19711 (302) 737-9574 Manlove Manor 301-379 Manlove Place Wilmington, DE 19804 (302) 652-3991 Marrows Court Apartments 100-A Witherspoon Lane Newark, DE 19713 (302) 453-9596 Marydale Retirement Village 135 Jeandell Drive Newark, DE 19713 (302) 368-2784 Page 82 Middletown Trace 67 New Street Middletown, DE 19709 (302) 378-4611 Newark Housing Authority 313 East Main Street Newark, DE 19711 (302) 366-0826 Spencer Apartments 37 Fairhaven Court New Castle, DE 19720 (302) 322-2949 Woodlea Apartments 5500 Fairmont Drive Fairway Falls Wilmington, DE 19808 (302) 737-5616 KENT COUNTY Delaware State Housing Authority 26 The Green Dover, DE 19901 (302) 739-7416 Frazer Place I and II 200 Goldsboro Way Smyrna, DE 19977 (302) 653-1235 Luther Towers of Dover I - IV 430 Kings Highway Dover, DE 19901 (302) 674-1408 Dover Housing Authority Rental Agency for Owens Manor and Queen Manor Apartments 76 Davidson Drive Dover, DE 19901 (302) 678-1965 Peach Circle Apartments 900 Peach Circle Smyrna, DE 19977 (302) 653-4591 Silver Lake Estates 5 Linstone Lane Suite 100 Milford, DE 19963 (302) 422-0740 Page 83 Villas at Milford Crossing 806A Moyer East Milford, DE 19963 (302) 422-4633 West St. Manor 700 Mason Ave. Harrington, DE 19952 (302) 398-9043 SUSSEX COUNTY Brandywine Village Apartments 401 Monroe & Wilson Sts. Millsboro, DE 19966 (302) 934-8289 Chandler Heights Apartments 1 B Chandler Heights Seaford, DE 19973 (302) 629-6522 CHEER Apartments 1121 Clark Drive Georgetown, DE 19947 (302) 856-6676 Courts of Greenwood 101 Courts of Greenwood Greenwood, DE 19950 (302) 349-0150 Delmar Crossing Apartments 600 Magnolia Drive #601 Delmar, DE 19940 (302) 846-3343 Dunbarton Village Apartments and Oaks IV 300 Dunbarton Street Georgetown, DE 19947 (302) 856-7719 Georgetown Apartments 200 Ingramtown Road Georgetown, DE 19947 (302) 856-3343 Golden Meadows 40 Golden Lane Delmar, DE 19940 (302) 846-9655 Page 84 Greenwood Acres Rt. 13, Greenwood, DE 19950 (302) 349-0124 Heritage Manor 131 W. Center Street Harrington, DE 19952 (302) 398-8125 Huling Cove and Annex 1142-306 Savannah Road Lewes, DE 19958 (302) 645-7630 Luther Gardens and Annex 1500 Luther Circle Milton, DE 19968 (302) 684-2906 Luther Towers of Milton 500 Palmer Street Milton, DE 19968 (302) 684-1668 Market Street Apartments 310 Market Street Bridgeville, DE 19933 (302) 337-3144 Seaford Meadows Apartments 122 Seaford Meadows Dr., Seaford, DE 19973 (302) 629-6416 Shadygrove II, III Rte. 398 S. Main Street Extended Selbyville, DE 19975 (302) 436-9939 Virginia Crest 101 Independence Dr. Seaford, DE 19973 (302) 628-0212 Page 85 Group Homes Group homes provide an opportunity for shared independent living for persons age 60 and over. Generally, the homes feature private bedrooms with community social and dining areas. For more information, call: St. Patrick’s House 115 East 14th St. Wilmington, DE 19801 (302) 652-0743 Page 86 INDEPENDENT LIVING Empowering people with disabilities to fully participate in all aspects of society is the guiding principle of the Centers for Independent Living. These organizations offer services to people with disabilities as well as families of individuals with disabilities, community service providers, government agencies, businesses and the community at large. Freedom Center for Independent Living 3 East Main St. Middletown, DE 19709 (302) 376-4399 Toll Free 866-our-rights TDD (302) 376-4397 Fax (302) 376-4395 Email: FreedomCIL@yahoo.com Independent Resources, Inc. 2 Fox Point Centre 6 Denny Rd., Suite 101 Wilmington, DE 19809 (302) 765-0191 TDD (302) 765-0194 Fax (302) 765-0195 Email: 1henderson@indepentresources.org Page 87 Dover 32 West Lockerman Street Suite 104 Dover, DE 19904 (302) 735-4599 TDD (302) 735-5629 FAX (302) 735-5623 Georgetown 410 Bedford Street Suite 37 Georgetown, DE 19947 (302) 854-9330 TDD (302) 854-9340 FAX (302) 854-9408 Email: pboyd@indepentresorces.org Page 88 LEGAL SERVICES Delaware Volunteer Legal Services, Inc. (DVLS) DVLS screens and refers low-income clients with civil cases to volunteer attorneys. Types of cases, depending on attorney availability, include landlord/tenant, wills, family law, foreclosures, consumer, government benefits, and personal injury defense. DVLS cannot accept fee-generating, criminal cases, DUI’s, child support or medical or legal malpractice cases. Call for intake between 9 a.m. and 5 p.m. weekdays. Service is free. Delaware Volunteer Legal Services, Inc. P.O.Box 7306 Wilmington, DE 19803, (800) 773-0606 (302) 478-8850 Elder Law Program The Elder Law Program is operated statewide through the Community Legal Aid Society, Inc. It provides legal services to Delawareans who are 60 years of age and over in noncriminal and non-fee generating cases. Services include legal counseling and representation in appropriate court cases as Page 89 well as the drafting of powers of attorney and advance health care directives. Assistance is also provided for consumer problems, problems associated with nursing home or long- term care facilities, and problems related to government benefits such as Social Security and Supplemental Security Income. The Elder Law Program will provide consultation in matters of insurance, or home ownership. The Elder Law Program also provides a community education service through which presentations are made before groups about Elder Law Program services and the potential legal problems older persons face. For a free copy of the “Legal Handbook for Older Delawareans,” call the Elder Law Program of Community Legal Aid Society, Inc. WILMINGTON/NEW CASTLE COUNTY Elder Law Program Community Legal Aid Society, Inc. 100 W. 10th Street, Suite 801 Wilmington, DE 19801 (302) 575-0666 Provides legal services on a sliding pay scale depending on income. Page 90 KENT COUNTY Elder Law Program Community Legal Aid Society, Inc. 840 Walker Rd. Dover, DE 19904 (302) 674-3684 (302) 674-8500 SUSSEX COUNTY Elder Law Program Community Legal Aid Society, Inc. 144 E. Market St. Georgetown, DE 19947 (302) 856-0038 Lawyer Referral Service A public service administered by the Delaware State Bar Association, the Lawyer Referral Service will locate an attorney who has experience in the area of law for which advice is sought. A fee is charged for the first half-hour of consultation and paid to the attorney. In many cases, the initial consultation solves the problem; however, if further legal service is necessary, an additional fee may be agreed Page 91 upon between the attorney and client. For more information, call: Lawyer Referral Service Delaware State Bar Association 301 North Market Street Wilmington, DE 19801 (302) 658-5279 Legal Services Corp. of Delaware A federally funded program to provide free legal services to low income persons. Types of cases include consumer law, bankruptcy, landlord-tenant concerns, unemployment compensation. New Castle County 100 W. 10th St. Wilmington, DE 19801 (302) 575-0408 Kent County 2085 Governor’s Ave. Dover, DE 19903 (302) 734-8820 Page 92 Advance Health Care Directive The Health Care Decisions Act allows adults “who are competent and of sound mind” to make a written declaration regarding health care they do or do not want; to direct the provision, witholding or withdrawal of life-sustaining procedures; or to name an agent who will make health care decisions for them when they are not able. For more information, call: Division of Services for Aging and Adults with Physical Disabilities: New Castle County (302) 255-9390 Kent/Sussex County (302) 424-7310 Statewide Toll Free (800) 223-9074 Office of the Public Guardian In cases where persons appear incapable of managing themselves or their property, this office can provide a legal guardian to assume that responsibility. This would Page 93 normally occur when an individual is without friends or family, or whose friends or family are not willing to assume guardianship. A court hearing must occur in order to determine the individual’s incapacity, and to establish the absence of willing private guardians. Once appointed, the guardian, under the direction of the Court, takes full responsibility for the management of the person, his/her property, or both . For more information, call: Wilmington/New Castle County Office of the Public Guardian 900 King Street Wilmington, DE 19801 (302) 255-1900 (302) 659-6880 Disabilities Law Program, New Castle County Community Legal Aid Society, Inc. Community Service Building, Suite 801 100 W. 10th Street Wilmington, DE 19801 (302) 575-0660 (800) 292-7980 TDD (302) 575-0696 Page 94 Disabilities Law Program, Kent County Community Legal Aid Society, Inc. 840 Walker Road Dover, DE 19904 (302) 674-8500 (800) 537-8383 TDD (302) 674-8500 Disabilities Law Program, Sussex County Community Legal Aid Society, Inc. 144 E. Market Street Georgetown, DE 19947 (302) 856-0038 (800) 462-7070 TDD (302) 856-0038 The Disabilities Law Program protects the rights of people with significant mental or physical disabilities through both individual and systems advocacy. Advocacy for children includes assistance with SSI, Medicaid, and special education. Also provides information, referral and training workshops. Eligibility: people with disabilities, any age. Page 95 LIBRARIES - DELAWARE Library for the Blind/Physically Handicapped Delaware Division of Libraries 43 South DuPont Highway Dover, DE 19901 (800) 282-8676 Provides audio books on cassette tapes and playback equipment. Items mailed postage free to patrons’ homes. DELAWARE: The Digital Library of the First State www.lib.de.us DelAWARE provides access to a variety of databases containing magazines, newspapers, encyclopedias, atlases, directories, poetry, short stories, essays, images, pamphlets, books and government documents. It supplies health, business, homework help and general reference information. Delawareans need a public library card barcode number and PIN to access the data bases. Page 96 Appoquinimink Community Library 118 Silver Lake Road Middletown, DE 19709 (302) 376-4190 Bear Library 101 Governor’s Place Bear, DE 19701 (302) 838-3300 Brandywine Hundred Library 1300 Foulk Road Wilmington, DE 19803 (302) 477-3150 Bridgeville Public Library 210 Market Street Bridgeville, DE 19933 (302) 337-7401 Claymont Public Library 3303 Green Street Claymont, DE 19703 (302) 798-4164 Corbit-Calloway Memorial Library 2nd & High Street Odessa, DE 19730 (302) 378-8838 Delaware City Library 5th and Bayard Streets Delaware City, DE 19706 (302) 834-4148 Delmar Public Library 101 North Bi-State Boulevard Delmar, DE 19940 (302) 846-9894 Dover Public Library 45 South State Street Dover, DE 19901 (302) 736-7030 Elsmere Public Library 30 Spruce Avenue Wilmington, DE 19805 (302) 892-9814 Page 97 Frankford Public Library 8 Main Street Frankford, DE 19945 (302) 732-9351 Georgetown Public Library 10 West Pine Street Georgetown, DE 19947 (302) 856-7958 Greenwood Public Library P. O. Box 839, Mill Street Greenwood, DE 19950 (302) 349-5309 Harrington Public Library 110 Center Street Harrington, DE 19952 (302) 398-4647 Hockessin Public Library 1023 Valley Rd. Hockessin, DE 19707 (302) 239-5160 Kent County Library Robert O’Brien Annex 2319 South DuPont Highway Dover, DE 19901 (302) 698-6440 Kirkwood Highway Library 6000 Kirkwood Hwy. Wilmington, DE 19808 (302) 995-7663 La Biblioteca Del Pueblo 402 North Van Buren Street Wilmington, DE 19805 (302) 571-7422 Laurel Public Library 6 East 4th Street Laurel, DE 19956 (302) 875-3184 Lewes Public Library 111 Adams Street Lewes, DE 19958 (302) 645-2733 Page 98 Milford Public Library 11 SE Front Street Milford, DE 19963 (302) 422-8996 Millsboro Public Library 217 West State Street Millsboro, DE 19966 (302) 934-8743 Milton Public Library 121 Union Street Milton, DE 19968 (302) 684-8856 New Castle Public Library 424 Delaware Street New Castle, DE 19720 (302) 328-1995 Newark Library 750 Library Avenue Newark, DE 19711 (302) 731-7550 Rehoboth Beach Public Library 226 Rehoboth Ave. Rehoboth Beach, DE 19971 (302) 227-8044 Seaford District Library 402 N. Porter Street Seaford, DE 19973 (302) 629-2524 Selbyville Public Library 11 Main and McCabe Streets Selbyville, DE 19975 (302) 436-8195 Smyrna Public Library 107 South Main Street Smyrna, DE 19977 (302) 653-4579 South Coastal Library 43 Kent Ave. Bethany Beach, DE 19930 (302) 539-5231 Page 99 Wilmington Public Library 10th & Market Streets Wilmington, DE 19801 (302) 571-7400 North Wilmington Public Library 3400 North Market Street Wilmington, DE 19802 (302) 761-4290 Woodlawn Library 601 North Bancroft Parkway Wilmington, DE 19805 (302) 571-7425 (Library will relocate nearby in 2006) LIBRARIES – OUT OF STATE American Foundation for the Blind 11 Penn Plaza, Suite #300 New York, NY 1001 (800) 232-5463 (212) 502-8700 Email: newyork@afb.net American Printing House for the Blind 1839 Frankfort Ave. Louisville, KY 40206 (800) 223-1839 (502) 895-2405 www.aph.org National Braille Association, Inc. 3 Townline Circle Rochester, NY 14625-2513 (800) 244-5797 (716) 427-8260 Philadelphia Library for the Blind and Visually Impaired 919 Walnut St. Philadelphia, PA 19107 (800) 222-1754 Recordings for the Blind and Dyslexic 20 Roszel Road Princeton, NY 08540 (800) 221-4792 www.rfbd.org Page 100 LOW VISION SERVICES Division for the Visually Impaired Holloway Campus, Biggs Bldg. 1901 North DuPont Highway New Castle, DE 19720 (302) 255-9800 KENT AND SUSSEX COUNTIES Milford State Service Center Annex 13 South West Front Street Milford, DE 19963 (302) 424-7240 Contracted low vision specialists and DVI personnel provide individual consultations to help consumers meet specific goals through a series of education and training sessions. Services include evaluation of remaining vision, determination of most appropriate optical and non-optical aids, and training in the use of low vision aids. For a list of low vision optometrists in your area contact: Delaware Optometric Association, Inc. 23094 Atlanta Road Seaford, DE 19973 (302) 629-6691 Email: sbettsod@yahoo.com Page 101 MAILING PRIVILEGES In compliance with United States Postal Service regulations effective January, 1968, the blind or physically handicapped may send unsealed correspondence recorded on tape, written in Braille, large print, talking books and talking book machines, and devices for the blind free-of-charge, if the mailing container bears the wording, “Free Matter for the Blind.” For more information, contact your local post office for Publication #347, “Mailing Free Matter for the Blind and Visually Handicapped Persons.” Page 102 MEDICAL SERVICES Nemours Health Clinic The Nemours Health Clinic offers dental care, eye care, eyeglasses, and audiology services, including hearing aids, to low income Delaware residents over the age of 65. Dental care, eyeglasses and associated examinations, and audiology services are provided at no out- of-pocket expense. For information concerning services, call Patient Services Department between the hours of 8:00 a.m. and 4:00 p.m., Monday through Friday (except holidays). Nemours Health Clinic 1801 Rockland Road Wilmington, DE 19803 (800) 842-1900 (302) 651-4405 Prescription Assistance Program The State of Delaware offers a prescription assistance program for qualified low-income adults with disabilities and seniors over the age of 65 who do not have prescription drug coverage as part of their health insurance. The plan covers up to $2500/year and requires a $5.00 or 25% co-pay based on the drug cost (whichever is higher). (800) 996-9969 Page 103 Free Prescription Medicine Available to Those Who Qualify Free Medicine Foundation (888) 812-5152 www.freemedicinefoundation.com Other web sites to check: www.benefitscheckup.org www.helpingpatients.org www.needymeds.com www.phrma.org www.rxassist.org Health Screening DHSS’ Division of Public Health offers health screening services by appointment in clinics located throughout the state to persons age 35 and over. Call the Delaware Helpline at (800) 464-4357 for a list of State Service Centers and the services available. Page 104 Other Important Numbers: Call A Nurse (Christiana Care) 302 -428-4100 or (888) 428-4100 Consumer Health Library of the Delaware Academy of Medicine (800) 287-0717 (Kent/Sussex Co.) (302) 571-1101 (New Castle Co.) or Poison Control Center (800) 772-7112 Health Clinics NEW CASTLE COUNTY The following health clinics offer sliding scale fees for persons with minimal or no health insurance: Center of Hope (St. Claire Medical Outreach) (302) 369-9370 Claymont Family Health Services (302) 798-9755 or (302) 798-2430 Page 105 Christiana Care Breast Cancer Special Needs Fund. (302) 623-4700 Delaware Tech. Dental Clinic (302) 571-5364 Henrietta Johnson Medical Center (302) 655-6190 (302)761-4610 Mammography of Delaware (302) 654-0606 Call to schedule an appointment or to check the van schedule. Planned Parenthood (302) 731-7801 (302) 655-7293 (302) 798-8000 (302) 678-5200 (302) 645-2737 West Side Health Services (302) 655-5822 Page 106 Wilmington Hospital Health Dept. (302) 428-6436 KENT COUNTY Hope Medical Center (302) 735-7551 For uninsured persons aged 18-64. Call to schedule an appointment. Delaware Mobile Dentistry Delaware Mobile Dentistry offers general dental care to residents of nursing homes, retirement communities and rehabilitation facilities in southern Delaware. They are accessible to persons using a wheelchair. If you live near Dover, they may be able to visit your home. Charges are comparable to services in a dentist’s private office. Dr. Terry A. Bryan, D.M.D. 189 South Fairfield Drive Dover, DE 19901 (302) 698-9901 Page 107 Screening for Life, Delaware Division of Public Health Screening for Life offers FREE pap smears, mammograms and colorectal screenings to eligible men and women. Screening for Life (800) 464- HELP (302) 739-4651 Assistive Technology Delaware Assistive Technology Initiative The Delaware Assistive Technology Initiative (DATI) focuses on improving public awareness, public access to information, funding for assistive technology devices and services, training and technical assistance, and coordination of statewide activities. The project has established three barrier-free Assistive Technology Resource Centers (ATRC’s) that are open to the public of all ages. They house assistive technology devices and materials that are available for demonstration and short-term loan. Page 108 NEW CASTLE COUNTY Easter Seal Society 61 Corporate Circle New Castle, DE 19720 Voice (302) 328-ATRC TDD (302) 328-2905 KENT COUNTY ATRC Easter Seal Society of Del-Mar Kent County Community School 65 Carver Rd., Dover, DE 19904-2716 Voice (302) 739-6885 TDD (302 739-6886 SUSSEX COUNTY SUSSEX COUNTY ATRC Easter Seal Society of Del-Mar Delaware Technical and Community College Rt. 18 P.O. Box 610 Arts and Science Bldg., Room 320 Georgetown, DE 19947 Voice (302) 856-7946 TDD (302) 856-6714 CENTRAL SITE Center for Applied Science and Engineering University of Delaware and duPont Hospital for Children P.O. Box 269 Wilmington, DE 19899 (800 ) 870-DATI (302) 651-6790 TDD (302) 651-6794 Page 109 Rehabilitation Delaware Curative Physical Therapy and Rehabilitation Centers Delaware Curative is a non-profit, private rehabilitation center providing a wide range of services to persons of all ages. Services include medical consultation; occupational, speech and physical therapy; psychological and social services; rehabilitation nursing; and a vocational evaluation program. Placement in a program is by physician referral. For more information, call the facility closest to you: Delaware Curative Physical Therapy and Rehabilitation Centers 1600 Washington St. Wilmington, DE 19802 (302) 656-2521 (Wilmington) (302) 529-7750 (North Wilmington) (302) 738-3110 (Newark) (302) 836-5670 (Bear) (302) 376-7670 (Middletown) (302) 744-9691 (Dover) Kent/Sussex Counties (302) 424-7240 Page 110 DHSS’ Division of Developmental Disabilities Services DHSS’ Division of Developmental Disabilities Services helps Delaware citizens with mental retardation realize their developmental potential through specialized services in residential and supportive settings, services to families, consultation, and prevention activities. For more information, call: New Castle County (302) 369-2180 Kent County (302) 739-5524 Sussex County (302) 934-8031 Elder Health Center The Health Center provides a variety of health promotion, disease management services by advanced practice nurses, in collaboration with physicians from Westside Health Services and the University of Delaware. The Health Center 200 White Chapel Drive Newark, DE 19713 (302) 831-0001 Page 111 Medical Society of Delaware The Medical Society of Delaware responds to questions concerning the medical profession and will help individuals in search of a physician by making referrals to private physicians throughout the State. For more information, call: Medical Society of Delaware 1925 Lovering Avenue Wilmington, DE 19806 (302) 658-7596 State Board of Pharmacy The State Board of Pharmacy can be of assistance if you believe your prescriptions have been inadvertently switched, the directions on your prescription are incorrect, or the pharmacist has misfiled the record of your prescriptions. The Board also investigates incidents of prescription fraud. If you believe you have one of the above problems concerning your prescription(s), call: State Board of Pharmacy Jesse Cooper Bldg., Room 205 Federal and Water Streets Dover, DE 19901 (302) 744-4547 Page 112 Tel-Med Information General information on more than 240 medical, dental and other health-related topics can be obtained by calling TELMED. The service, sponsored by the Delaware Academy of Medicine, may be reached by checking the listing of subjects in the Blue Pages of the telephone book. Do not use TELMED in an emergency to decide if you have a health problem, or to replace your doctor. For more information, call: TEL-MED (800) 794-6565 (302) 571-1010 Page 113 MEDICARE AND MEDICAID/HEALTH INSURANCE COUNSELING Medicare Medicare is a Federal health insurance program for people aged 65 and older, qualified disabled persons, and persons with chronic kidney disease. Local Social Security Administration offices take applications for Medicare and provide information about the program. See the Social Security and Supplemental Security Income section. For more information, call (800) 633-4227 or access www.medicare.gov. DELAWARE CONTACTS: Part A Empire Medicare Services (800) 633-4227 Questions about medical coverage for hospital care or skilled nursing facility. Page 114 PART B TrailBlazer Health Enterprises, Inc. (800) 633-4227 Questions about Medicare coverage for doctor’s services, outpatient care or other medical services. CAHABA, BCBS (800) 633-4227 Questions about medical coverage for home health care or hospice care. HealthNow N.Y. (800) 633-4227 Questions about medical coverage for durable medical equipment (wheelchair, hospital beds, etc.) and to obtain a list of Medicare approved suppliers of durable medical equipment. Page 115 Medicaid DHSS’ Division of Medicaid and Medical Assistance administers the Medicaid Program (also known as Medical Assistance or Title XIX of the Social Security Act). This is a Federal/State insurance program which covers specified medical expenses for the low-income aged, blind, and disabled. There are distinct eligibility criteria for participation in the program. For more information, call: New Castle County (302) 368-6610 Kent/Sussex Counties (800) 372-2022 Medicaid Waiver for the Elderly and Disabled The Medicaid Home and Community-Based Services Waiver Program allows low-income disabled and elderly persons to remain in their own homes rather than going into an institutional setting. A person, who is eligible for this program, can receive all regular Medicaid services and, as needed, case management, homemaker, respite care (both Page 116 home and institutional), an emergency response system and day care. For eligibility information, call the Division of Social Services: New Castle County (302) 368-6610 Kent/Sussex Counties (302) 424-7172 For program information, call DHSS Division of Services for Aging and Adults with Physical Disabilities: New Castle County (302) 453-3820 Kent/Sussex Counties (302) 424-7310 Toll free (800) 223-9074 Page 117 Health Insurance Counseling ELDERinfo is a program designed to help Medicare beneficiaries in Delaware deal with the complex and often confusing health insurance system. ELDERinfo provides information, counseling, and assistance on matters related to Medicare, Medicaid, Medicare supplement insurance, Medicare+Choice, long term care insurance, and other types of health insurance. ELDERinfo is a public service provided by the Delaware Insurance Department. ELDERinfo services are provided free of charge. For more information, contact: ELDERinfo Delaware Insurance Department (800) 336-9500 Delaware Medicare Fraud Alert Delaware Medicare Fraud Alert is a Federally funded project offered through the Delaware Division of Services for Aging and Adults with Physical Disabilities to teach Medicare beneficiaries to be better health care consumers. Beneficiaries are recruited and trained to lead sessions for other beneficiaries about how to identify and report Page 118 possible health care fraud. Call to speak with the project director about volunteering, to request a speaker, a brochure or to discuss health care payment issues. (800) 223-9074 Hispanic Hotline (302) 453-3838 Christiana Care Rehabilitation Center Wilmington Hospital 501 W. 14th Street Wilmington, DE 19899 (302) 428-2286 Christiana Hospital 4755 Ogletown-Stanton Rd. Newark, DE 19718 (302) 733-1010 Provides a full range of rehabilitative services for both inpatients and outpatients. Includes physical therapy, occupational therapy and speech/language evaluations and treatment. Also includes audiologic exams, high-risk infant hearing screening, and otologic exams. Page 119 Visiting Nurse Association Home Medical Equipment 210 Executive Drive Newark, DE 19702 (302) 452-2920 A full service durable medical equipment company specializing in respiratory equipment. Visiting Nurse Association Christiana Care New Castle Corporate Commons 1 Reads Way, Suite 100 New Castle, DE 19720 (302) 323-8200 Offers a comprehensive array of home health care services including: skilled nursing; physical, speech and occupational therapy for children and adults; medical social work; and companion care. Services are provided to pregnant women, infants, children, adolescents, adults and elderly. Home care services are provided 24 hours a day, 7 days a week, with a nurse on-call. Page 120 Home Health Care, New Castle County New Castle Corporate Commons 1 Read’s Way, Suite 100 New Castle, DE 19720 (302) 327-5212 Home Health Care, Kent County 2116 S. DuPont Highway, Suite 2 Camden, DE 19934 (302) 698-4300 Home Health Care, Sussex County 600 DuPont Highway, Suite 203 Georgetown, DE 19947 (302) 855-9710 Nurses N’Kids, Inc. 904 Churchmans Road New Castle, DE 19720 (302) 323-1436 Page 121 Prescribed Pediatric Extended Care Program of New Castle County A comprehensive medical day program designed for the pediatric population birth to 21 years of age. The program provides services for the medically fragile/technology dependent child as outlined by a physician’s prescription. The center provides skilled nursing care, occupational, physical and speech therapy. Other specialized services include feeding therapy and nutritional consult/management. Child Life Therapists are on site each day to provide individualized development/educational programming for each child. Specialized transportation services to and from the center are available, if criteria is met. Non-Emergency Transportation of New Castle, Kent and Sussex Counties (In coordination with Logisticare) New Castle County (302) 323-1118 Kent and Sussex Counties (302) 424-1770 A non-emergency medical transportation service for children and adults to medical appointments. Appointment must be a covered service under Delaware Medicaid program. Page 122 Nurses N’ Kids of Milford, Inc. 705 North Street Milford, DE 19963 (302) 424-1770 Nurses N’ Kids at Home, Inc. 506 N. Dupont Highway Dover, DE 19901 (302) 734-8122 Provides comprehensive in-home nursing services including skilled private duty shifts, C.N.A. and skilled nursing visits for children, birth to 21 years of age. Other specialized services are available. Interim Health Care 262 Chapman Road, Suite 100 Newark, DE 19702 (302) 283-4350 Home health agency for persons needing home health aides, home nursing, nutrition and physical therapy and homemaker services. Also provides home care for technology or ventilator-dependent children. Page 123 Home Health Corporation of America New Castle County 260 Chapman Road, Suite 200 Commonwealth Building Newark, DE 19702 (302) 738-9756 Kent County 2145 S. DuPont Highway Dover, DE 19901 (302) 697-7125 Sussex County 208 N. Bedford Street Georgetown, DE 19947 (302) 855-1220 Provides health care to homebound patients, skilled nursing care, home health aides, physical, speech and occupational therapy and medical/social services. Other services include infusion nursing, registered dietitian, wound, ostomy continence nursing, and 24-hour on-call availability. Henrietta Johnson Medical Center 601 New Castle Ave. Wilmington, DE 19801 (302) 655-6190 Page 124 A full service family health care facility. In addition to family medicine, services include: prescription service, HIV counseling, education and testing, OB/GYN care, vision screening, hypertension and diabetes screening and podiatry for foot care. Sliding fee scale is available. Preschool Diagnostic & Developmental Nursing 449 N. DuPont Hwy. Dover, DE 19901 (302) 739-2787 The Preschool Diagnostic & Developmental Nursery provides early intervention services to children with special needs, age birth to three, and their families. Services are provided in an integrated environment so that interaction with peers is a part of every child’s experience. Service delivery refl ects a team approach, and includes services such as early intervention special instruction, therapy services, consultation/collaboration services, and family service coordination. An individualized Family Service Plan is jointly developed by each family and the appropriate service delivery personnel. Page 125 Psychological Services, New Castle County Northern Health Services Division of Public Health 2055 Limestone Road, Suite 300 Wilmington, DE 19808 (302) 995-8653 Provides psychological services, primarily behavioral evaluation and early intervention for young children (birth to 5 years old) and their families. Public Health Clinic Claymont Community Center 3301 Green Street Claymont, DE 19703 (302) 798-2430 Provides a variety of public health services including a child health clinic and pregnancy testing. For WIC program, call 798-2392. Public Health Clinic DeLaWarr State Service Center 500 Rogers Rd. New Castle, DE 19720 (302) 577-2973 Provides a variety of public health services including dental clinic and WIC. Page 126 Public Health Clinic Hudson State Service Center 501 Ogletown Road Newark, DE 19711 (302) 368-6840 Provides a variety of public health services including child health, TBI clinic, pregnancy testing, HIV screening, and WIC. Public Health Clinic Laurel State Service Center 111 Mechanics Street Laurel, DE 19933 (302) 856-5223 Immunizations only. Public Health Clinic, Middletown 214 N. Broad Street Middletown, DE 19709 (302) 378-5200 Provides a variety of public health services including: women’s health, pregnancy testing, WIC, immunizations, TB testing, HIV testing, family planning and child health. Page 127 Public Health Clinic Milford State Service Center 11-13 N. Church Ave. Milford, DE 19963 (302) 422-1327 Provides a variety of public health services including: women’s health, child health, WIC, HIV case management, dental clinic, tuberculosis screening, HIV and STD screening and pregnancy testing. Public Health Clinic Northeast State Service Center 1624 Jessup Street Wilmingon, DE 19802 (302) 577-3536 Provides a variety of public health services including women’s health, family planning and WIC. Public Health Clinic Porter State Service Center 511 W. 8th St. Wilmington, DE 19801 (302) 577-3521 Provides a variety of public health services including child health, STD clinic, HIV testing and treatment, tuberculosis testing and treatment, dental clinic, WIC, and family planning. Page 128 Public Health Clinic Pyle State Service Center Omar-Roxana Road, County Road 20 Frankford, DE 19945 (302) 732-9512 Provides a variety of public health services, including family planning, child health and WIC. Public Health Clinic Shipley State Service Center 350 Virginia Ave. Seaford, DE 19973 (302) 628-2006 Provides a variety of public health services including child health clinic, dental clinic, family planning, and WIC. Public Health Clinic, Sussex County Health Unit Georgetown State Service Center 544 S. Bedford St. Georgetown, DE 19947 (302) 856-5246 Provides a variety of public health services including women’s health, child health, dental clinic, adult health screening, TB testing, HIV wellness and WIC. Page 129 Public Health Clinic Williams State Service Center 805 River Road Dover, DE 19901 (302) 739-5305 Provides a variety of public health services including women’s health, child health, dental clinic, STD testing, WIC, adult health screening services, pregnancy testing, prenatal and family planning. Also, Amish clinic offered twice a month at Hazlettville and Dinah’s Corner, (302) 739-4726 Cardiology Child Development Watch 18 N. Walnut Street Milford, DE 19963 (302) 424-7300 Provides comprehensive cardiac consultations from birth to 21 years of age. Child Development Watch, Kent and Sussex Counties 18 N. Walnut Street Milford DE 19963 (302) 424-7300 or in Spanish (302) 424-7300 (800) 752-9393 Page 130 Child Development Watch is a program for children birth to three years of age with a disability, or concern about a developmental delay. The program offers assessment, service coordination and early intervention to children and their families. The child’s primary care physician works with the assessment team and family to determine services that may be needed. Some of the services include family counseling, nursing, and other therapies. Child Development Watch, New Castle County 2055 Limestone Road, Suite 201 Wilmington, DE 19808 (302) 995-8617 Cleft Palate Clinic Alfred I. DuPont Hopsital for Children 1600 Rockland Road Wilmington, DE 19899 Provides multidisciplinary assessment, care management, and treatment/rehabilitation of children birth to 18 years who have congenital cleft palate, cleft lip and palate or other craniofacial anomalies. Page 131 Immunization Records/Information Jessie S. Cooper Building Federal & Water Street Dover, DE 19901 (302) 739-4746 (800) 282-8672 (Delaware only) Maintains vaccination records of children and adults. Provides information for recommended immunization schedule and international traveler’s immunization. Home Visiting Program 2005 Limestone Road Wilmington, DE 19808 New Castle County (302) 995-8617 Kent and Sussex Counties 18 N. Walnut St. Milford, DE 19963 (302) 424-7300 Provides a continuum of health and parent support services to all interested first-time Delaware parents. A home health nurse visit is provided to first-time parents and their babies after hospital discharge. Visit cost is covered by private Page 132 insurance or by program funding for those uninsured or underinsured. Ongoing support services are provided as needed and available from any of the following agencies: Division of Public Health, CHILD Inc., Children and Families First, Parents as Teachers, Perinatal Association, and Delawareans United to Prevent Child Abuse. This joint venture is administered by the Division of Public Health. Neurology Child Development Watch 18 N. Walnut St. Milford, DE 19963 (302) 424-7300 Provides neurological evaluations, consultations and follow- up to children, birth to age 21, who are uninsured. Ophthalmology Clinic Child Development Watch 18 N. Walnut St. Milford, DE 19963 (302) 424-7300 Provides pediatric ophthalmology services that include evaluation, diagnostic studies, follow-up treatment and referral services. Clinic held at Williams State Service Center, 805 River Rd., Dover, (302) 739-5305. Page 133 NURSING HOMES AND RETIREMENT COMMUNITIES The term “nursing home” generally refers to a long term care facility, which provides services to clients who are no longer able to live independently in the community. Below is a list of licensed nursing homes in Delaware. See www.medicare.gov for a list of nursing homes and for inspection survey results. WILMINGTON Gilpin Hall 1101 Gilpin Ave. Wilmington, DE 19806 (302) 654-4486 Hillside Center 810 S. Broom Street Wilmington, DE 19805 (302) 652-1181 Kentmere Nursing Care Center 1900 Lovering Avenue Wilmington, DE 19806 (302) 652-3311 Parkview Nursing and Rehab Center 2801 W. 6th Street Wilmington, DE 19805 (302) 655-6135 Riverside Long Term and Transitional Care 700 Lea Blvd. Wilmington, DE 19802 (302) 765-4400 Tilton Terrace 801 N. Broom Street Wilmington, DE 19806 (302) 652-3861 Page 134 NEW CASTLE COUNTY Accord Health Service at Brandywine 505 Greenbank Road Wilmington, DE 19808 (302) 998-0101 Arbors at New Castle 32 Buena Vista Drive New Castle, DE 19720 (302) 328-2580 Brock’s Rest Residential Home 4150 Millcreek Road Hockessin, DE 19707 (302) 239-3548 Churchman Village 4949 Ogletown-Stanton Rd. Newark, DE 19713 (302) 998-6900 Cokesbury Village 726 Loveville Road Hockessin, DE 19707 (302) 234-4444 Delaware Psychiatric Center (DHSS) Carvel Building 1901 N. DuPont Hwy. New Castle DE 19720 (302) 255-2700 Emily P. Bissell Hospital (DHSS) 3000 Newport Gap Pike Wilmington, DE 19808 (302) 995-8434 Forwood Manor 1912 Marsh Road Wilmington, DE 19810 (302) 529-1600 Foulk Manor North 1212 Foulk Road Wilmington, DE 19803 (302) 478-4296 Page 135 Foulk Manor South 407 Foulk Road Wilmington, DE 19803 (302) 655-6249 Governor Bacon Health Center (DHSS) Tilton Building P.O. Box 559 Delaware City, DE 19706 (302) 836-2550 Hockessin Hills 6525 Lancaster Pike Hockessin, DE 19707 (302) 998-0181 Jeanne Jugan Residence 185 Salem Church Road Newark, DE 19713 (302) 368-5886 Kutz Home, Inc. 704 River Road Wilmington, DE 19809 (302) 764-7000 Manor Care Pike Creek Health Services 651 Limestone Road Wilmington, DE 19808 (302) 239-8583 Manor Care Wilmington Health Services 700 Foulk Rd. Wilmington, DE 19803 (302) 764-0181 Mary Campbell Center 4641 Weldin Road Wilmington, DE 19803 (302) 762-6025 Masonic Home of Delaware, Inc. 4800 Lancaster Pike Wilmington, DE 19807 (302) 994-4434 Methodist Country House 4830 Kennett Pike Wilmington, DE 19807 (302) 654-5101 Page 136 Millcroft 255 Possum Park Road Newark, DE. 19711 (302) 366-0160 Newark Manor Nursing Center 254 W. Main Street Newark, DE 19711 (302) 731-5576 St. Francis Care Center at Brackenville 100 St. Clair Drive Hockessin, DE 19707 (302) 234-5420 St. Francis Skilled Nursing Facility 7th and Clayton Streets Wilmington, DE 19805 (302) 421-4694 Shipley Manor Health Center 2723 Shipley Road Wilmington, DE19810 (302) 479-0111 Stonegates 4031 Kennett Pike Greenville, DE. 19807 (302) 658-6200 KENT COUNTY Capitol Healthcare Services 1225 Walker Road Dover, DE 19904 (302) 734-1199 Courtland Manor 889 S. Little Creek Road Dover, DE 19901 (302) 674-0566 Delaware Hospital for the Chronically Ill (DHSS) 100 Sunnyside Road Smyrna, DE 19977 (302) 653-8556 Green Valley Pavilion 3034 South DuPont Blvd. Smyrna, DE 19977 (302) 653-5085 Page 137 Silver Lake Center 1080 Silver Lake Blvd. Dover, DE 19901 (302) 734-5990 Westminster Village Health Center 1175 McKee Rd. Dover, DE 19904 (302) 674-8030 SUSSEX COUNTY Chancellor Care Center of Delmar, Inc. 101 E. Delaware Avenue Delmar, DE 19940 (302) 846-3077 Country Rest Home Route 2, P.O. Box 25 Greenwood, DE 19950 (302) 349-4114 Green Valley Terrace 231 S. Washington Street P.O. Box 909 Millsboro, DE 19966 (302) 934-7300 Harbor Healthcare & Rehabilitation Center 301 OceanView Blvd. Lewes, DE 19958 (302) 645-4664 Harrison House of Georgetown 110 W. North Street Georgetown, DE 19948 (302) 856-4574 Lewes Convalescent Center 440 Market Street Lewes, De 19958 (302) 645-6606 Page 138 Lifecare at Lofl and Park Seaford Center 712 King Street Seaford, DE 19973 (302) 628-3000 (302) 629-3575 Methodist Manor House 1001 Middleford Road Seaford, DE 19973 (800) 775-4593 (302) 424-4944 Milford Center Genesis Healthcare 700 Marvel Road Milford, DE 19963 (302) 422-3303 Page 139 ORGANIZATIONS AARP 1100 N. Market St. Suite 1201 Wilmington, DE 19801 (302) 571-7891 www.aarp.org/de AARP is a non-profit, non-partisan membership organization dedicated to making life better for people 50 and over. American Council of the Blind, Inc. 1155 15th St. NW, Suite #720 Washington, DC 20005 (800) 424-8666 (202) 467-5081 www.acb.org A consumer organization of individuals with visual impairments that educate themselves and the public on the issues of visual impairment. Please contact the Division for the Visually Impaired at (302) 255-9800 for the Delaware Chapter. Page 140 American Diabetes Association - Delaware 100 W. 10th Street, Suite 1002 Wilmington, Delaware 19801 (302) 656-0030 www.diabetes.org Diabetes Prevention and Control Program Blue Hen Corporate Center 655 South Bay Road Suite 201B Dover, DE 19901 (302) 741-2900 www.dhss.delaware.gov/dhss/dph/dpc/diabetes.html The American Diabetes Association is the nation’s leading non-profit health organization providing diabetes research, information and advocacy. The Association conducts programs in all 50 states reaching hundreds of communities. Its mission is to prevent and cure diabetes and to improve the lives of those affected by diabetes. The goal of the Delaware Diabetes Prevention and Control Program is to decrease the emotional, physical, and financial burden from diabetes by preventing the disease and reducing its complications. Page 141 The program collects and publicizes current, accurate information about diabetes, develops approaches for reducing the impact of the disease, promotes lifestyle habits for prevention and control, and coordinates diabetes-related efforts of public and private health organizations. CareVan (302) 888-2273 A volunteer, non-profit service administered by Ingleside Homes, Inc. in Wilmington that connects older adults with services they may need. There is no fee for this service. Hearing Loss Association of Delaware (302) 656-4882 888-280-3330 TDD (302) 656-4885 The organization exists to open the world of communication for people with hearing loss through information, education, advocacy and support. Delaware Association for the Blind 800 West Street Kent and Sussex Counties Wilmington, DE 19801 (888) 777-3925 New Castle County www.dabdel.org (302) 655-2111 Page 142 The Delaware Association for the Blind is a private non-profit agency providing recreational and counseling services to the blind and visually impaired. The Association sells adaptive aids and appliances, provides limited financial assistance for purchasing aids, guide dog upkeep, and emergency assistance. It also conducts annual summer camps statewide. A taped newsletter of recreational activities is available on a periodic basis. Architectural Accessibility Board 149 Transportation Circle Dover, DE 19903 (302) 739-5644 Assures that State buildings and facilities are architecturally accessible. Activities include: reviewing construction plans; reviewing leases; acting upon complaints of non-compliance; considering requests for waivers; promoting public awareness. Also a source of information on the American with Disabilities Act (ADA). Page 143 Governor’s Advisory Council for Exceptional Citizens 21 The Green, P. O. Box 1401 Dover, DE 19901 (302) 739-4553 Advises the Governor, the Legislature, the State Board of Education, and other state agencies about the status of programs for children with disabilities or outstanding talents, ages birth through 21, and the unmet needs of persons of all ages with exceptionalities in Delaware. Governor’s Advisory Council on the Blind 1901 N. DuPont Highway New Castle, DE 19720 (302) 255-9810 Advises the Governor, the Secretary of Delaware Health and Social Services and the Director of the Division for the Visually Impaired on all matters concerning the blind and visually impaired. Delaware Developmental Disabilities Council Margaret M. O’Neill Building, 2nd Floor 410 Federal Street, Suite 2 Dover, Delaware 19901 (302) 739-3333 www.state.de.us/ddc Page 144 The Delaware Developmental Disabilities Council receives, accounts for, and dispenses Federal grant funds received by the State under P.L. 104-183, the Developmental Disabilities Assistance and Bill of Rights Act and Amendments of 1996. Grant funds are used to promote capacity-building, educational, and advocacy activities that advance the development of consumer-centered, culturally-competent, inclusive services and supports for individuals with developmental disabilities and their families. American Foundation for the Blind, Inc. 11 Penn Plaza, Suite #300 New York, NY 10001 (800) 232-5463 (212) 502-7600 www.afb.org Email: newyork@afb.org Region III Office 401 W. Michigan Ave., Suite #308 Chicago, IL 60611 (800) 232-5463 (312) 245-9961 The AFB is a national non-profit organization that expands possibilities for people with vision loss. AFB’s priorities Page 145 include broadening access to technology, elevating the quality of information and tools for professionals who serve those with vision loss and promoting independence and healthy living by providing them and their families with relevant and timely resources. American Macular Degeneration Foundation P.O. Box 515 Northampton, MA 01061 (888) 622-8527 (413) 268-7660 www.macular.org This non-profit organization conducts research and provides educational information on Macular Degeneration. Association for Education and Rehabilitation of the Blind and Visually Impaired (AER) 206 North Washington Street, Suite #320 Alexandria, VA 22314 (877) 492-2708 (703) 823-9690 The AER is a professional association for workers in the field of blindness. Delaware has a State affiliate that sponsors one annual meeting a year. Page 146 Pennsylvania-Delaware Chapter (AER) 1330 Doubling Gap Road Newville, PA 17241 www.penn-delaer.org State Council for Persons with Disabilities Margaret O’Neill Building 410 Federal Street, Suite 1 Dover, DE 19901 (302) 739-3613 TDD: (302) 739-3699 The mission of the State Council for Persons with Disabilities is to unite, in one council, disability advocates and State agency policy makers to ensure that individuals with disabilities are empowered to become fully integrated within the community. Blinded Veterans Association (BVA) BVA National Headquarters 477 H Street NW Washington, DC 20001-2694 (800) 669-7079 (202) 371-8880 www.bva.org Email: bva@bva.org Page 147 An organization specifically established to promote the welfare of blinded veterans. All legally blind veterans are eligible for BFA’s help whether they become blind during or after active duty. Council for Citizens with Low Vision International 1155 15th St. NW Suite 1004 Washington, DC 20005 (800) 733-2258 www.cclvi.org A non-profit organization developed to advocate for the needs of people with low vision. Provides information, referral, resources, scholarships to college students, and membership benefits. Council for Exceptional Children 1110 North Glebe Road, Suite 300 Arlington, VA 22201 (703) 620-3660 TTY: 866-915-5000 www.cec.sped.org Email: service@cec.sped.org The Council for Exceptional Children (CEC) is the largest international professional organization dedicated to improving educational outcomes for individuals with Page 148 exceptionalities, students with disabilities, and/or the gifted. CEC advocates for appropriate governmental policies, sets professional standards, provides continual professional development, advocates for newly and historically underserved individuals with exceptionalities, and helps professionals obtain conditions and resources necessary for effective professional practice. Council for Exceptional Children-Delaware Federation W.T. Chipman Middle School 101 W. Center Street Harrington, DE 19952 (302) 398-8197 Advocates for services for students with disabilities. Membership includes special education teachers, administrators, parents, and other personnel who work with students with disabilities. The Foundation Fighting Blindness Executive Plaza 1, Suite #800 11350 McCormick Rd. Hunt Valley, MD 21031 (800) 683-5555 (410) 785-1414 TDD (800) 683-5551 www.blindness.org Page 149 The Foundation Fighting Blindness researches the cause, treatment, and prevention of retinitis pigmentosa, macular degeneration, Usher’s Syndrome, and allied retinal degenerations. National Association for Visually Handicapped 22 W. 21st Street New York, NY 10010 (212) 889-3141 www.navh.org Email: staff@navh.org The NAVH provides counseling and guidance, information and referral, loan library by mail of large print books, and a wide range of pamphlets for the layman and professional. Also provided are optical aids and a quarterly newsletter. National Federation of the Blind 1800 Johnson Street Baltimore, MD 21230 (410) 659-9314 For current contact and NFB sites in New Castle, Kent and Sussex counties, call the Division for the Visually Impaired, (302) 255-9800. Page 150 The NFB is a national membership organization whose goal is the complete integration of the blind into society on a basis of equality. They provide advocacy and protection of civil rights, information and referral, literature and materials about blindness, scholarships, aids and appliances, development and evaluation of technology, and support for blind persons and their families. In cooperation with the U.S. Department of Labor, the NFB developed the Job Opportunities for the Blind Program, which finds employment for qualified blind persons and assists employers to find qualified blind employees. National Retinitis Pigmentosa Foundation 1401 Mt. Royal Ave., 4th Floor Baltimore, MD 21217 (410) 225-9400 Provides support and information. Conducts studies and gathers research information regarding Retinitis Pigmentosa. Prevent Blindness America 500 E. Remington Road Schaumburg, IL 60173 (847) 843-2020 www.preventblindness.org Email: info@preventblindness.org Page 151 The nation’s leading volunteer eye health and safety organization, dedicated to fighting blindness and saving sight. Focuses on promoting a continuum of care. National Eye Institute National Institute of Health Bldg. 31 Room 6A32 Bethesda, MD 20892 (301) 496-5248 www.nei.nih.gov Conducts research on eye diseases and disorders of the eye. A variety of informational pamphlets are available. Helen Keller National Center for Deaf-Blind Youth and Adults 111 Middle Neck Road Sands Point, NY 11050 (516) 944-8900 www.helenkeller.org Foremost international information resource, residential training programs and resource for individuals and organizations providing services. Page 152 Macular Degeneration International 6700 North Oracle Road, Suite 121 Tucson, AZ 85704 (800) 683-5555 (520) 797-2525 www.naculardegeneration.org Non-profit organization supporting research and providing support and information to individuals of all ages, whom are impacted by macular degeneration. Support groups and resources for technological assistant also available. International Society on Metabolic Eye Diseases 1125 Park Ave. New York, NY 10128 (212) 427-1246 Research conducted and gathered regarding a variety of eye diseases. National Association for Parents of the Visually Impaired P. O. Box 317 Watertown, MA 02471 (800) 562-6265 www.spedex.com A non-profit organization of, by and for parents committed to providing support to the parents of children who have visual impairments. NAPVI provides leadership, support, Page 153 and training to assist parents in helping children reach their potential. Vision Community Services Association for the Blind 23A Elm Street Watertown, MA 02472 (617) 926-4232 Provides a free national information and resource guide. Legal Assistance Client Assistance Program Voice and TDD (800) 640-9336 New Castle County Kent County (302) 764-2400 (302) 698-9336 A Federally-funded program that assists clients who have questions and concerns about vocational rehabilitation and other services provided through the Rehabilitation Act of 1973. Salvation Army 400 N. Orange St. Wilmington, DE 19801 (302) 656-1667 Training, employment, information, and recreational/social opportunities. Page 154 United Cerebral Palsy of Delaware (302) 764-2400 Support groups, information, advocacy, and travel/ transportation. Multiple Sclerosis Society of Delaware (302) 655-5610 Advocacy, information and support. Muscular Dystrophy Association (888) 484-7072 Support groups, health services, education, financial assistance, and information regarding recreational/social events. Paralyzed Veterans of Delaware 25 S. Old Baltimore Pike Christiana, DE 19702 (302) 368-4898 Association providing information and resources to paralyzed individuals and their families. Page 155 PUBLICATIONS AND SUBSCRIPTIONS American Foundation for the Blind, Inc. 11 Penn Plaza, Suite #300 New York, NY 10001 (7:30 a.m.- 3:30 p.m., Mon.– Fri., EST) (800) 232-5463 (212) 502-7600 www.afb.org/default.asp Email: newyorknewyork@afb.org The AFB has several publications available, including the “Directory of Services for the Blind and Visually Impaired in the United States and Canada.” Journal of Visual Impairment and Blindness 11 Penn Plaza, Suite #300 New York, NY 10001 (800) 232-5463 (212) 502-7600 www.afb.org/jvib.asp This professional journal, published by AFB, is available in print, cassette, and Braille. The M.C. Migel Memorial Library holds the largest collection of references on blindness in the world and is located at the AFB office. It does not include materials in Braille, large type, or recorded form. Page 156 Bible Alliance Aurora Ministries P.O. Box 621 Bradenton, FL 34206 (941) 748-3031 The organization provides the bible on audiocassette tape in any language. Ask your DVI Rehabilitation Instructor for an application. Braille Forum 1155 15th St. NW, Suite #1004 Washington, DC 20005 (800) 424-8666 (202) 467-5081 www.acb.org The American Council of the Blind publishes the monthly Braille Forum in Braille, print, cassette, and computer disk. Reader’s Digest American Printing House for the Blind 1839 Frankfort Ave. Louisville, KY 40206 (800) 223-1839 (502) 895-2405 www.aph.org Page 157 Reader’s Digest on cassette and other special media, tools, and materials needed for education and life. Choice Magazine Listening Dept. 11 P.O. Box 10 Port Washington, NY 11050 (516) 883-8280 www.members.aol.com/choicemag/ Email: lyndobrin@earthlink.net This free service offers its subscribers eight hours of the best articles, fiction, and poetry, chosen from over 100 current print periodicals that are read professionally. Playable on the Library of Congress free special speed, 4-track cassette player. Dialogue Blind Skills, Inc. P.O. Box 5181 Salem, OR 97304 (800) 860-4224 (503) 581-4224 www.blindskills.com Email: blindskl@teleport.com A free quarterly magazine designed for adults who are blind Page 158 or experiencing vision loss. Each issue contains ideas and solutions intended to enhance quality of life. Articles cover a wide range of subject matter. Dialogue is available in Braille, cassette, IBM compatible diskette, and large print. Guideposts 39 Seminary Hill Road Carmel, NY 10512 (800) 431-2344 (914) 225-3681 www.guideposts.org Email: atyourservice@guideposts.org This magazine is available in large print, Braille, recorded disc, and recorded cassette. Matilda Ziegler Magazine for the Blind 80 Eighth Ave., Rm. #1304 New York, NY 10011 (212) 242-0263 www.zieglermag.org Email: blind@bellatlantic.net A lively general interest monthly publication offering blind persons the variety of information and entertainment available to the sighted. Feature articles reprinted from Page 159 newspapers and magazines, book excerpts, short fiction, poetry, humor and news, and information of particular interest to blind. It is free and published in grade 2 Braille and half-speed cassette; not available in large print. Braille Monitor 1800 Johnson St. Baltimore, MD 21230 (800) 558-4676 (410) 659-9314 www.nfb.org Email: nfb@amdigex.net Through the National Federation of the Blind, the following publications are available: Braille Monitor, a monthly voice of the NFB available in Braille, print, on record, and cassette; Future Refl ections, a quarterly magazine for parents and educators of blind children, available in print and on cassette. Voice of the Diabetic 811 Cherry Street, Suite 309 Columbia, MO 65201-4892 (573) 875-8911 This quarterly publication published by the Diabetes Division of the National Federation of the Blind addresses the Page 160 problems and concerns of blind diabetics; available in print and on cassette. New Vision 919 Walnut St. Philadelphia, PA 19107 (215) 629-2990 Subscription service for a variety of magazines and periodicals. G. K. Hall/Thorndike Press Large Print Books P.O. Box #159 Thorndike, ME 04986 (800) 223-6121 (207) 257-5755 www.galegroup.com Contact this publishing company for more information on large print books and large print book clubs. New York Times Large Type Weekly New York Times Co. 229 W. 43rd St. New York, NY 10036 (800) 631-2580 Page 161 Reader’s Digest Large Print Select Edition Books P.O. Box 241 Mt. Morris, IL 61054 (800) 877-5293 (815) 734-6963 www.shopping.readersdigest.com Reader’s Digest Large Type Magazine P.O. Box 3010 Harlan, IA 51593 (800) 807-2780 www.shopping.readersdigest.com Page 162 RECREATION AND TRAVEL Greyhound Bus Lines (800) 231-2222 Wilmington Blind Bowlers League Contact DVI at (302) 255-9855 Bowling league for 18+. Ski School – Olympia Village P. O. Box 1018 Oconomowoc, WI 53066 (262) 567-6048 Olympia offers instruction for blind and visually impaired persons. United States Association of Blind Athletes 33 N. Institute Street Colorado Springs, Co 80903 (719) 630-0422 www.usaba.org The USABA, a non-profit organization member of the United States Olympic Committee, trains blind athletes for national Page 163 and international competition in nine sports. They also coordinate a nationwide youth development program for children ages 6-18. Delaware Association of Blind Athletes (302) 368-8642 Provides recreation and competitive sports for individuals who are blind or visually impaired. It is a conduit for the Blind Olympics. Wilderness Inquiry 808 14th Ave SE Minneapolis, MN 55414 (800) 723-0719 The organization offers outdoor adventure for people of all ages and abilities. Canoe, dogsled, sea kayak, and raft trips throughout North America, Australia, and Europe. Pioneers (302) 856-6383 Social and recreational group. Available in Sussex County only. Page 164 Seekers (302) 422-2681 Provides education, fellowship, recreation and community outreach statewide. Meetings are held in Milford, Delaware. Delaware Association for the Blind Recreation Programs 2915 Newport Gap Pike Landis Lodge Wilmington, DE 19808 (302) 994-9478 (302) 655-2111 www.dabdel.org Provides Sunnybrook Day Camp for blind children; Landis Lodge vacation center for the adult blind; swimming pool during the summer months. Houses the audio book program, recorded material on cassette tapes. Delaware Association for the Blind Social Services Program 800 West St. Wilmington, DE 19801 (302) 655-2111 (888) 777-3925 www.dabdel.org Page 165 Children’s Beach House Environmental Education Program 1800 Bay Ave. Lewes, DE 19958 (302) 645-9184 Provides day and overnight field trips and winter outreach programs for school groups. The program is provided for children in Delaware’s regular and special schools, with mild to severe disabilities or gifted and talented students in elementary grades, including team classes that combine children with special needs and their peers. Children’s Beach House Summer Resident Camp and Summer Day Camp 1800 Bay Ave. Lewes, DE 19958 (302) 645-9184 Summer resident camp program for children 6-12 who are ambulatory orthopedic and/or have communication disabilities and Delaware residents of normal intellectual potential. Camp provides a program of recreation and cultural enrichments, and remediation for communication problems. Summer Day Camp for 12-15 boys and girls ages 4-6, “at risk” for future failure. Program provides speech/language Page 166 therapy through arts and crafts, environmental education activities, and social skills lessons. Children participate in music, movement activities, story time, swimming, and special outings. VSA Arts of Delaware Delaware State University Arts Center/Gallery 1200 N. DuPont Highway Dover, DE 19901 (302) 857-6699 Provides year-round programming including artists-inresidency programs, festivals, grants and scholarships. Page 167 SAFEGUARDING YOUR EYESIGHT Although half of all blindness can be prevented, the number of Americans who suffer from vision loss continues to increase. National studies have shown that about two percent of the general population has a visual impairment severe enough to prevent reading normal newsprint even with corrective lenses. Age- related eye diseases are the leading causes of visual impairment and blindness in the U.S., but you can take steps to safeguard your eyesight. • Have regular physical exams by your doctor to check for diseases like diabetes. Such diseases can cause eye problems if not treated. • Have a complete eye exam with an eye care professional every one to two years. The eye care professional should put drops in your eyes to enlarge (dilate) your pupils. This is the only way to find some eye diseases, such as glaucoma, that have no early signs or symptoms. The eye care professional should check your eyesight, your glasses, and your eye muscles. Page 168 • Find out if you are at high-risk for vision loss. Do you have a family history of diabetes or eye disease? If so, you need to have a dilated eye exam every year. • See an eye care professional at once if you have any loss or dimness of eyesight, eye pain, fluid coming from the eye, double vision, redness, or swelling of your eye or eyelid. • Wear sunglasses and a hat with a wide brim when outside. This will protect your eyes from too much sunlight, which can raise your risk of getting cataracts. The Division for the Visually Impaired is dedicated to providing quality services to adults who are blind and/or visually impaired. If you need more information on services provided, contact the Division for the Visually Impaired at (302) 255-9800. Page 169 SCHOLARSHIPS The following organizations offer scholarships or grants to blind or visually impaired students and may have details on additional scholarship opportunities. American Foundation for the Blind 11 Penn Plaza, Suite #300 New York, NY 10001 (800) 232-5436 (212) 502-7600 www.afb.org/default.asp Email: newyork@afb.net American Council of the Blind 1155 15th St. NW, Suite #720 Washington, DC 20005 (800) 424-8666 (202) 467-5081 www.acb.org National Federation of the Blind 1800 Johnson St. Baltimore, MD 21230 (410) 659-9314 www.nfb.org Page 170 SOCIAL SECURITY AND SUPPLEMENTAL SECURITY INCOME (SSI) The Social Security Administration manages the Social Security and Supplemental Security Income programs. Eligibility and benefits for Social Security depend upon one’s employment history. Benefits are also payable to spouses, widows/widowers, and minor or disabled children of retired, disabled or deceased workers. The Federal income program for the elderly, blind and disabled, Supplemental Security Income, provides a guaranteed minimum income for individuals who meet eligibility qualifications. The Social Security Administration also processes applications for Medicare, and forwards applications for Medicaid to appropriate agencies. For more information about Medicare and Medicaid, refer to the Medicare and Page 171 Medicaid section of this guide or call one of the following Social Security Administration offices: Wilmington/New Castle County 920 West Basin Road Suite 200 New Castle, DE 19720 (800) 772-1213 (302) 323-0304 Kent County 300 S. New Street, Room 1003 Dover, DE 19904 (800) 772-1213 (302) 674-5162 Sussex County Georgetown Professional Park 600 N. DuPont Highway, Suite 202 Georgetown, DE 19947 (800) 772-1213 (302) 856-9620 Page 172 SUPPORT GROUPS AND COUNSELING SERVICES Support groups for visually impaired persons provide an opportunity to discuss concerns about vision loss. Some groups have guest speakers, some are more social groups, and others are a combination of resources and social events. To locate a support group in your county or for guidance in starting a group in your area, call the Division for the Visually Impaired: New Castle County (302) 255-9800 Kent and Sussex Counties (302) 424-7240 Juvenile Diabetes Research Foundation Diabetes Support Program 100 W. 10th Street Suite 1103 Wilmington, DE 19801 (302) 888-1117 Page 173 People’s Place II, Inc. Milford Counseling Center 1131 Airport Road Milford, DE 19963 (302) 422-8026 People’s Place II, Inc. Dover Counseling Center 165 Commerce Way P. O. Box 638 Dover, DE 19903 (302) 730-4479 People’s Place II provides individual, group, family and play therapy. Services are also available for substance abuse, gambling addictions, veterans and parent-child confl ict issues. Medication management and psychological evaluations are available. Adoptive Families with Information/Support Box 7405 Wilmington, DE 19803 (302) 239-6232 Group for adoptive parents, prospective adoptive parents, social work foster parents, and adoption advocates. Offers informational meetings, social gatherings, and emotional support. Page 174 American Society for Deaf Children 111 Giles Ct. Newark, DE 19702 (302) 731-4879 Provides information and support for parents and families with children who are deaf, deaf-blind, multi-disabled and hearing impaired. No meetings. Provides confidential, one- on-one services. Asperger’s Network of Delaware 3419 Pebble Beach Drive Wilmington, DE 19808 (302) 455-9515 Support group for parents of children with Asperger’s Syndrome and related disorders, including High Functioning Autism (HFA), Hyperlexia, Nonverbal Learning Disorder (NLD), Pervasive Developmental Disorder Not Otherwise Specified (PDD-NOS), and Semantic-Pragmatic Disorder. Therapy Services of Delaware, Inc. 24 Gates Circle Hockessin, DE 19707 (302) 239-0920 Provides health care personnel (physical therapists, occupational therapists, speech/language pathologists) to schools, families, and agencies requiring staff. Page 175 Delaware Guidance Services for Children and Youth 1213 Delaware Ave. Wilmington, DE 19806 (302) 652-3948 The organization provides services at these locations: NEW CASTLE COUNTY Drummond Plaza Office Center Suite 1208 Kirkwood Highway and Polly Drummond Road Newark, DE 19711 (302) 652-3948 KENT COUNTY 103 Mont Blanc Blvd. Dover, DE 19904 (302) 678-3020 SUSSEX COUNTY 224 Coastal Highway Lewes, DE 19958 (302) 645-5338 Services include psychiatric, psychological, educational evaluations and assessments, individual and group therapy, Page 176 family counseling, sexual abuse counseling for victim, perpetrator and family, developmental disabilities counseling. SUSSEX COUNTY Access to Community Treatment (ACT) Program 224 Coastal Highway Lewes, DE 19958 (302) 645-5338 KENT COUNTY 103 Mont Blanc Blvd. Dover, DE 19904 (302) 678-3020 24-hour crisis line (302) 424-5357 Information/Administration (302) 644-4970 24-hour mental health crisis services for children and adolescents. Page 177 Day Treament Program 224 Coastal Highway 103 Mont Blanc Blvd. Lewes, DE 19958 Dover, DE 19904 (302) 645-5338 (302) 678-3020 Intensive partial hospitalization for 6 to 12 year old children. Alliance for the Mentally Ill in Delaware 4th St. Plaza, Suite 5 2500 W. 4th St. Wilmington, DE 19805 (302) 427-6787 Offers support, education and housing options to the mentally ill and their families, and advocates for better services for those who have chronic mental illness. Reading Assist 100 W. 10th St. Wilmington, DE 19801 (302) 425-4080 Tutoring in reading, writing and spelling for children with dyslexia or other reading problems. Support groups for parents. Page 178 Child Development Watch 2055 Limestone Road 18 N. Walnut St. Wilmington, DE 19808 Milford, DE 19939 (302) 995-8617 (302) 422-1335 Monthly family forums provide support and information to parents of children with special needs, ages birth to five years old. Down Syndrome Association of Delaware, Inc. 1016 Centre Road, Suite 1 Wilmington, DE 19805 (302) 995-1004 DSAI is a parents’ group formed to promote the welfare of individuals with Down Syndrome by serving as a source of support and information. Matches parents, professionals and friends with “experienced parents.” Brain Injury Association of Delaware P. O. Box 95 Middletown, DE 19709 (800) 411-0505 (302) 537-5770 Support group for individuals who have suffered a head injury and their families. Page 179 Seaford Counseling Center 350 Virginia Ave. Seaford, DE 19963 (302) 422-8026 Provides individual, group, family and play therapy. Services are also available for substance abuse, gambling addictions, veterans and parent-child conflict issues. Medication management and psychological evaluations are available. Page 180 TRANSPORTATION American Cancer Society, Delaware, Inc. (888) 227-6333 Transportation to cancer-related medical appointments. Must be ambulatory, needing limited wheelchair assistance. Amtrak Amtrak provides rail passenger services to destinations throughout the United States. Approximately seventy Amtrak trains stop per day in the Wilmington Station. The station can be reached from New Castle County, Dover, Smyrna, and many other locations by the statewide transit services known as DART First State. Discounted fares are available for senior citizens. For information on Amtrak trains and connections, call: AMTRAK (800) USA-RAIL CHEER Transportation (Sussex County) CHEER Transportation provides transportation to and from nutrition sites and the Bridgeville Senior Center. Services also include transportation for weekly shopping, recreational activities and some medical facilities. Page 181 CHEER Transportation can also arrange for transportation to medical appointments. CHEER Transportation (302) 856-4909 DART First State DART First State is the statewide transit service of the Delaware Transit Corporation (DTC), a subsidiary of the Delaware Department of Transportation, which provides both fixed route and inter-county bus service, as well as a paratransit bus service, throughout the State of Delaware. Fixed Route Service DART First State provides fixed route services in both New Castle County and in the greater Dover area. A seasonal fixed route service is provided in the Rehoboth, Lewes and Dewey Beach area. DART First State also provides a free shuttle, which loops downtown Wilmington. Inter-county Bus Service DART First State’s inter-county bus service provides transportation to, from, and within all three counties in Delaware. Routes operate between Wilmington, Dover, and Page 182 Rehoboth Beach and Newark, Dover, and Rehoboth Beach with several stops in between. DART First State offers reduced fares for both fixed route and inter-county service to senior citizens and persons with disabilities. Seniors are required to show a Medicare card when boarding the bus. Persons with disabilities must apply to be certified as being eligible for the reduced fare program. Once certified, a reduced fare identification card will be issued, which must be presented when paying a reduced fare. Cash fares are accepted at the time of boarding; however, a discounted reduced fare card may be purchased in advance. Call the number below for a list of locations. Statewide Transit Information (800) 652-DART If calling within New Castle County (302) 652-DART Paratransit Service DART First State also includes a paratransit service, which provides door-to-door transportation for eligible disabled individuals and senior citizens. This service operates Page 183 Statewide Monday through Saturday. Reservations must be made 24 hours in advance. After 1:00 p.m., reservations for the following day will not be accepted unless the traveler is determined to be eligible under the Americans with Disabilities Act (ADA). ADA eligible persons may make reservations up to 4:30 p.m. for service the following day. Paratransit Reservations/Information: (800) 553-DART FISH of Northern Delaware FISH, a volunteer organization, provides transportation to appointments for ambulatory individuals north of the C&D Canal when all other potential means of transportation have been exhausted and as volunteers are available. This is not an emergency service. Notify FISH one week in advance of the appointment. For more information, call: FISH of Northern Delaware (302) 658-2954 Page 184 Generations Home Care (New Castle and Sussex Counties) Medical transport is provided to and from medical treatment for ambulatory persons. 48-hour notice required. Fee-forservice or Medicaid. New Castle County Sussex County (302) 658-6731 (302) 856-7774 Other transportation providers These agencies charge a fee to provide transportation: AD Transportation (302) 777-4277 Care First (302) 832-2100 DEW (800) 582-9241 (302) 653-3928 Dunn Transportation (302) 652-7971 Easter Seals (302) 324-4444 (302) 678-3353 (302) 934-9801 Eastern Shore Transportation (800) 7422-0404 Express Medical Transport (302) 266-8278 or (888) 413-4925 Page 185 Matthew Smith Medical Transportation (302) 734-5217 MOT Senior Center (302) 378-4758 Muni (800) 966-6864 Preferred Transport (302) 323-0828 Prime Care Transportation (888) 873-0900 (302) 422-0900 Raichle’s Transport (302) 378-3356 Reliable (302) 438-0862 Right Transport (302) 326-9434 Superior Medical (302) 426-7770 Yellow Cab (302) 658-4321 SCAT (Senior Citizen Affordable Taxi) Sponsored by the State of Delaware’s Department of Transportation, SCAT provides half-price taxi service for persons aged 60 and over and qualified disabled persons. The service is offered seven days a week, including holidays. SCAT ticket books contain $10.00 worth of tickets and may be purchased for $5.00 at locations throughout the State. For an application, call (800) 355-8080. Page 186 DART First State (800) 652-DART If calling within New Castle County: (302) 652-DART Disabled Volunteer Transportation Veterans Network (302) 633-5414 Free transportation to and from the Delaware VA Hospital for appointments. Can transport persons in wheelchairs. Requires reservation of one month in advance of scheduled appointment. SEPTA SEPTA commuter trains run from Newark, Churchmans Crossing and Wilmington to Delaware County, Pennsylvania, Philadelphia International Airport and Center City with connections to SEPTA trains and transit routes serving the entire Philadelphia metropolitan region. Convenient, economical connections to New York City via New Jersey Transit are also available. Wilmington Station can be reached from New Castle County, Dover, Smyrna, and many other locations by the statewide transit services known as DART First State. SEPTA offers discounts for senior citizens over Page 187 age 65. For information on SEPTA and Blue Diamond routes and schedules, call: SEPTA DART First State (215) 580-7800 (800) 652-DART UNI-CITY - Newark Area Uni-City is a transportation service that operates in the University/Newark area. Buses operate along 3 loops. There is no charge for the service. Handicapped-accessible buses available. For more information, call: UNI-CITY (302) 831-1187 WHEELS Program New Castle County Only (outside city of Wilmington) WHEELS offers transportation to health care appointments for persons over 60 years of age who live within New Castle County, but outside the city limits of Wilmington. In order to qualify, participants must have no other means of transportation to get to physicians, clinics, or other health care facilities throughout New Castle County. Call at least one week in advance of your medical appointment. WHEELS (302) 395-5660 Page 188 Community Services – Sussex County Milford Office 1973 Bay Road Milford, DE 19963 (302) 335-5031 Volunteers provide personal services to patients in area nursing homes and hospitals. Volunteers serve as clerical assistants and pet therapy volunteers. Transportation service volunteers provide free transportation to medical facilities for treatment, therapy and counseling. Neighbor to Neighbor Bayhealth at Kent General Hospital 640 South State Street Dover, DE 19901 (302) 744-7466 Provides transportation to doctor’s appointments in the Dover area. Page 189 VOTING In Delaware, a blind person may be assisted by any qualified elector of his/her own choice from within the county where the voting place is located. An absentee ballot is another method of voting. For specific information on the laws in Delaware, contact the Delaware Department of Elections at (302) 739-4277. For specific information on laws in other states, a leaflet entitled, “Election Laws Affecting Blind Persons” is available from the American Foundation for the Blind. Page 190 WHITE CANE LAW Each year, the Governor or the General Assembly may declare October 15 as White Cane Safety Day, so that the public will be aware of the significance of the white cane and be able to recognize disabled persons on the streets and sidewalks of the State of Delaware. It is the policy of Delaware to encourage and enable the blind, the visually handicapped, and the otherwise physically disabled, to participate fully in the social and economic life of the State and to engage in remunerative employment. It is also the policy of Delaware that the blind, the visually handicapped, and the otherwise physically disabled, shall be employed by all employers on the same terms and conditions as are able-bodied persons, unless it is shown that the particular disability prevents the performance of the work involved. Page 191 HELP US KEEP YOUR LISTING UP TO DATE If you have moved or changed your telephone number, please let us know so we can update your listing in the next edition of the publication. Please change my listing on page ________ to read: Name _________________________________________________ Address _______________________________________________ City ______________________ State ________ Zip ___________ Telephone ___________________________ Date _____________ Fax _______________________ Email ______________________ Send your new listing to us at: DHSS Division for the Visually Impaired Holloway Campus Biggs Building 1901 North DuPont Highway New Castle, Delaware 19720 Page 192 Guide to Services and Resources for Delawareans with Visual Impairments 2006-2007 Edition Published by: Delaware Health and Social Services Division for the Visually Impaired Holloway Campus Biggs Building 1901 North DuPont Highway New Castle, Delaware 19720 Telephone: (302) 255-9800 STATEMENT OF POLICY Pursuant to Title VI of the Federal Civil Rights Act of 1964, the Division for the Visually Impaired is prohibited from discrimination because of race, religion, sex, age, national origin, or physical disability against any applicant for services. Page 193 Providing Entrepreneurial Opportunities in: “Food Service Management” for Visually Impaired and Blind Delawareans Providing Cafeteria and Vending Services 1901 N. DuPont Highway Biggs Building New Castle, DE 19720-1199 Phone: 302 255-9833 Fax: 302 255-9957 E-Mail: Mike.Williams@state.de.us