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The Non-Emergency Medical Transportation Program
Effective November 1, 2006, LogistiCare Solutions, LLC began managing the Non-Emergency Medical Transportation Program for the Division of Medicaid. LogistiCare will arrange transportation to take you to services covered by Medicaid if you have no other means of transportation. Transportation arrangements to routine medical appointments must be made 72 hours (3 business days) in advance.

The phone number to call to arrange transportation is 1-866-331-6004.

Before you call, please have the following information ready:
  • your current Medicaid ID number;
  • time and date of your appointment;
  • address and phone number of the medical facility; and
  • reason for your appointment.
Additional information on how to use non-emergency medical transportation may be found by clicking on the link below.
How to Use Non-Emergency Medical Transportation (NET) for Medicaid Beneficiaries


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Sillers Building, 550 High Street Suite 1000, Jackson, MS 39201-1399
telephone:  601-359-6050 or toll free: 1-800-421-2408