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Utility Billing
Municipal services, which include water, sewer, and trash,
are billed monthly to residential and commercial
customers. The billing date of each account is
determined by the physical location of the property being billed.
The charges are as
follows:
Water Consumption:
A charge based on the gallons of
usage recorded on the water meter.
Water Service Charge: A
flat monthly charge determined by the size of the water meter. This fee
covers meter maintenance, replacement, and water main
maintenance.
Sewer Charge and Sewer Service Charge:
New residential customers are charged a base rate of $14.42
monthly for sewer and
sewer service charges. Our
residential sewer rates are determined using a history-based consumption
average. The water consumption reflected on the January, February, and
March billing statements is used to calculate the new sewer rate which goes into effect
every May. Customers who limit water use during the winter averaging
period may see a reduction in sewer charges starting with their May billing.
Commercial customers are charged sewer fees based on the recorded
monthly water
consumption.
Residential Refuse:
A flat monthly charge
that provides for regular weekly collection of refuse and recyclable materials.
It is based on the size of the trash container and the number of pick
ups.
Commercial Refuse: Charges
are based on the size and number of containers, and the number of pick ups.
Water Quality Fee: This
fee was mandated by the Arizona State Legislature on 09/27/90 to support water
quality measures. It is based on consumption.
Taxes:
The water service charge and water consumption charge are subject to State,
County and City taxes.
Delinquent Fees: Any
account with an outstanding balance after the due date printed on the municipal
services statement is subject to delinquent fees and possible interruption of
service. Please call a customer service representative at
(480) 350-8361 for
assistance should your account ever become past due.
H20: Help to Others is a
voluntary donation program. Your $1 donation will help to provide
essential services for City of Tempe residents. If you wish to donate, add $1
to the current utility amount due when you send in your next payment.
Thank you.
The billing cycle proceeds as follows:
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Description of Action |
Example Dates |
Description of Days in Cycle |
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Bill print date |
07/13/04 |
Tuesday PRINT DATE |
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Due Date |
08/09/04 |
27 days after PRINT date |
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Late fee (1%) applied |
08/10/04 |
1 day after DUE date |
|
Suspension Notice ($15) |
09/14/04 |
36 days after DUE date |
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Service Disconnected |
09/28/04 |
50 days after DUE date |
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Service Reconnect |
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After Posting of Payment |
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