Seven Steps to PBA

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Develop rules of conduct.

Seasoned facilitators and team leaders know this: It is important to develop rules of conduct for groups of people. Setting the rules... and then insisting on their use... is a key to effective team operation. Given a clear purpose and defined approach for working together, teams are much more likely to move quickly through the early phases of team performance and achieve the desired result.

Those phases of teamwork were identified by B.W. Tuckman in the "Tuckman model":

forming, or coming together

storming, or conflict

norming, or working out the rules

performing, or getting the job done

adjourning, or ending the job (closure)

While the length of time different groups take to pass through each of these developmental stages varies, high team performance is usually not achieved until the group has passed through the first three stages.

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Tasks, Features, & Best Practices: Learn More
	Ensure senior management involvement and support.
	Tap multi-disciplinary expertise.
	Define roles and responsibilities.
	Develop rules of conduct.
	Empower team members.
	Identify stakeholders and nurture consensus.
	Develop and maintain the knowledge base over the project life.
	"Incent" the team
	*Additional Information*


	Establish the team.
	Describe the problem.
	Examine private-sector & public-sector solutions.
	Develop PWS or SOO.
	Decide how to measure & manage performance.
	Select the right contractor.
	Manage Performance.