State & Local Resources By Topic

Reports, checklists, guides, tools and other resources produced by state and local agencies and organizations that will help One-Stops include people with disabilities in their web of services.

Jump To Topic:

• Access and Accommodation |
• Assessment Tools |
• Customer Satisfaction |
• Employer Resources |
• Marketing and Outreach |
• Program Coordination |
• Staff Resources and Capacity Building |

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Access and Accommodation Back to Top

• Accessibility Guidelines for Effective Communication for People with Disabilities
  Memoranda to staff, a compliance report, and general information on making Pennsylvania's Career Link program accessible to people with disabilities (Pennsylania Workforce Implementation Website, 2002).
• Alternate Format Handbook, Goodwill Industries of Pittsburgh
  Handbook that describes how to prepare One-stop materials in alternate formats for individuals with visual or hearing disabilities, and includes resources for alternate format services such as braille transcription, sign language interpretation, real-time captioning and amplification (Goodwill Industries of Pittsburgh).
• Assistive Technology Arizona
  Educational website for and about assistive technology (AT) in Arizona, developed in partnership with the Arizona Disability Program Navigator (DPN) Program, Arizona Center for the Blind and Visually Impaired (ACBVI), Northern Arizona University, Easter Seals Arizona, and the Foundation for Blind Children. Trainings are geared toward One-Stop Center staff, Vocational Rehabilitation staff, and other workforce development professionals. The public is also invited to attend. Training topics include introduction to AT and AT services, disability etiquette, accommodations, and how to access resources available through the local One-Stop Service Centers. The AT Trainer at ACBVI works closely with DPNs in scheduling and coordinating trainings in the Centers.
• Assistive Technology Memo to Directors
  Memo outlining the findings from Alaska's assistive technology survey and proposing the purchase of equipment, software and training to ensure that all job centers are accessible to individuals with disabilities.
• Assistive Technology Power Point Presentation
  Power Point Presentation to provide information on assistive technology and ways in which Assistive Technology provides people with disabilities with access to information, programs, and services of Alaska's Job Centers.
• Assistive Technology Survey for Alaska Job Centers
  Report on how well individuals with disabilities can access services at Alaska's One-Stop Centers. Describes the state's accessibility standards, outlines the assistive technology survey administered to Alaska job centers, analyzes the results and makes specific recommendations for making each job center fully accessible by purchasing equipment and training staff.
• Assuring Equal Access to Job Seekers with Disabilities in Kansas One-Stops
  Kansas policy and standards for assuring equal access to One-Stop centers for people with disabilities.
• Career Center Accessible Computer Technology List
  A listing of the assistive technologies that have been installed in all Career Centers.
• Checklist for Center Staff
  Accessibility checklist for One-Stop Center Staff to assure optimum service to people with disabilities.
• Checklist for Regional Directors
  Survey for regional directors of multiple One-Stop Centers to use when assessing Centers to assure consistently high quality service at optimum levels for people with disabilities.
• Complaint Resolution Handbook
  Complaint Resolution Handbook of the City of Los Angeles, for ensuring compliance by all City of Los Angeles One-Stop Centers/Lead Agencies, Satellites, and sub-contractors with the Complaint Resolution Procedures under Section 188 of the Workforce Investment Act.
• Ethics and Confidentiality Power Point Presentation
  Overview of ethics principals and confidentiality issues in serving One-Stop customers with disabilities (Florida Disabilities Council).
• Evaluation Guide
  Comprehensive Guide for team evaluation of how well individual One-Stop centers' facilities and communications ervices comply with accessibility requirements of people with disabilities.
• Everyone Accessibiliyt Kit Help Guide (PowerPoint)
  Guide (PowerPoint slides) providing information on assistive technology, including assistive technology related definitions, pictures of assistive technology devices and instructions on how to use these devices (Capital Area Workforce Investment Board).
• Everyone Accessibiliyt Kit Help Guide (Word)
  Guide (Word document) providing information on assistive technology, including assistive technology related definitions, pictures of assistive technology devices and instructions on how to use these devices (Capital Area Workforce Investment Board).
• http://www.ilwig.net/resources/
  Comprehensive resources website including Workplace Accommodations and information on Assistive Technology equipment.
• http://www.workforceaccess.org/
  Colorado's disability website for Project Train, a WIG II project.
• https://www.kansasjoblink.com/ada/disability/default.cfm?rand=826814
  Kansas' WIG II Homepage for Disability Resources.
• Missouri One-Stop Employment Center Access Standards
  Missouri's standards for assuring equal access to One-Stop centers for people with disabilities (Department of Labor and Industrial Relations, 2002).
• Mobile Resources Lab (PowerPoint Presentation)
  Power Point Presentation on the Mobile Lab that provides access to Cameron Works Workforce Center system services and programs to people with disabilities, and to people who are rural, low income, or have limited English proficiency (LEP). The mobile lab is equipped with a wheelchair ramp to assist people with mobility impairments.
• Mobile Resources Lab (Word Format)
  Power Point Presentation on the Mobile Lab that provides access to Cameron Works Workforce Center system services and programs to people with disabilities, and to people who are rural, low income, or have limited English proficiency (LEP). The mobile lab is equipped with a wheelchair ramp to assist people with mobility impairments.
• Monitoring Guide for Site visits to One-Stops
  To ascertain the level of service for those with disabilities, this rating instrument focuses on the One-Stop staff, partners, intake procedures, outreach, and physical access.
• New Mexico One Stop Sample Questionnaire
  Questionnaire for officials making site visits to One-stops to determine if basic accessibility needs for all clients are being met.
• New Mexico One-Stop Accessibility Sample Matrix
  Sample matrix to help One-Stop staff identify which electronic and information technology packages to use with clients with specific functional limitations.
• One-Stop Assistive Technology Questionnaire
  Questionnaire to determine the quality and quantity of assistive technology that One-stops have available to help individuals with disabilities gain access to their programs and services.
• Recommendations for Assistive Technology in Alaska Job Centers
  Table with specific assistive technology equipment and software recommendations for Alaska job centers, including cost.
• Sample One-Stop Accessibility Evaluation Report
  Demonstration of multi-program team-led evaluation report, using the evaluation guide.
• State of Alaska — Program Access Checklist
  Checklist to help One-stops see how well their existing facilities and communications services comply with accessibility requirements under the Americans with Disabilities Act.
• Texas Workforce Commission Letter on Prohibiting Discrimination Based on Disability or Limited English Proficiency in the Administration of Workforce Services
  Letter outlining the responsibility of state workforce agencies under federal law to provide full services to people with disabilities or limited English proficiency. Includes the relevant federal code and subsequent court decisions (Texas Workforce Commission, 2001).
• The California Physical and Program Access Process Self-Assessment Process
  Guidelines for conducting an assessment of One-stop facilities and programs to ensure that they are accessible to individuals with disabilities. Includes a detailed checklist and sample transition plan (California Workforce Investment Board, 2002).
• Universal Design Review and Planning Guide
  Outline for evaluating electronic and information technology accessibility at One-Stop Centers and taking steps to modify facilities and acquire equipment as needed.
• Universally Accessible Work Station
  Descriptive chart of the Universally Accessible Workstation that is present in all comprehensive One-Stop Centers in Alabama. The chart includes the product names of the assistive technology (AT) installed on the work stations, descriptions and photos of each AT installed, and the type of user who would benefit from each AT.
• Workplace Technologies for People with Disabilities
  Employment focused guide on how employers and service providers can utilize assistive technology to make workplaces and service centers accessible to people with disabilties. Contains illustrations of many different types of assistive technologies including descriptive text on the use of these technologies.

Assessment Tools Back to Top

• Disabilities Screening Checklist for One-Stop Center Staff (Word)
  Screening checklist (Word document) to assist One-Stop Center staff in determining whether a customer has a disability and might be appropriate for consultation with or referral to the Disability Program Navigator. It is also shared with other community service agencies that have customers who may have disabilities and may also benefit from One-Stop Center services (Capital Area Workforce Investment Board).
• Disability Assessment Questionnaire
  Questionnaire to assess a client's health status and evaluate the need for specialized services (Full Employment Council).
• Learning Disability Screening Program Data Collection
  Data collection instrument used to monitor the progress of The Workplace Inc., customers with disabilities.
• Learning Disability Screening Tool
  Voluntary screening tool for assessing whether a One-Stop customer is likely to have a learning disability and may qualify for additional One-Stop services (Capital Area Workforce Investment Board).
• Washington State Learning Disabilities Project (PDF Format)
  Report by the Washington State Department of Social and Health Services summarizing the results of this Project and includes background, purpose findings of the Project. Report also includes information on learning disabilities, and identification criteria, and validation of the screening tool (PDF Format).
• Washington State Learning Disabilities Project (Word Format)
  Report by the Washington State Department of Social and Health Services summarizing the results of this Project and includes background, purpose findings of the Project. Report also includes information on learning disabilities, and identification criteria, and validation of the screening tool (Word Format).
• Washington State Learning Needs Screening Tool (PDF Format)
  This validated screening tool is a brief, oral interview developed by the Washington State Department of Social and Health Services to assist staff in assessing whether an individual has a learning disability or deficit (PDF Format).
• Washington State Learning Needs Screening Tool (Word Format)
  This validated screening tool is a brief, oral interview developed by the Washington State Department of Social and Health Services to assist staff in assessing whether an individual has a learning disability or deficit (Word Format).

Customer Satisfaction Back to Top

• CareerLink Job Seeker Survey, Goodwill Industries of Pittsburgh
  Evaluation survey for customers of CareerLink services (Goodwill Industries of Pittsburgh).
• Checklist for Consumers
  Survey for people with disabilities who visit One Stop Centers to improve optimum service and available opportunities.
• Customer Satisfaction Survey
  Survey tool to measure customer satisfaction among One-Stop customers with learning disabilities.
• Guest Shopper Log
  Survey form used by Guest (Mystery) Shoppers to evaluate the quality of customer service provided to California One-Stop customers with disabilities.
• Southeast Tennessee and Workforce Solutions Focus Group Report
  Final report on the focus groups which were conducted to determine gaps in or barriers to service experienced by One-Stop customers with disabilities at the Middle and Southeast Tennessee Career Centers.

Employer Resources Back to Top

• Business Case for Inclusion of People with Disabilities in the Competitive Workplace and Consumer Base
  Business case developed by the Oregon Business Leadership Network, outlining the economic and skill implications of disabilities in the workplace and marketplace. Website also contains additional resources to aid employers in recruiting, hiring, and retaining workers with disabilities.
• Employer Toolkit
  Self assessment tool which is part of Wisconsin's Employer Disability Education effort
• FlexAbility 2004 Toolkit
  Comprehensive compilation of information on hiring people with disabilities - including case studies, financial incentives, workplace accommodations, disability legislation, and resources.
• New York State Business Leadership Network Resource Guide
  Comprehensive guide for businesses regarding employment of persons with disabilities, with sections on financial incentives, resources, family supports, preparing co-workers, and law and advocacy.
• Oregon Business Plan
  This document contains the Targeted Workforce Initiative included in Oregon’s 2006 Business Plan. The Business Plan was developed with OWIB Partners and businesses and is aimed at keeping Oregon’s workforce competitive against the retirement of the boomers and in the world marketplace. The Targeted Workforce Initiative focuses on inclusion of working parents, diverse workers, and people with disabilities.
• Ready-Reference Guide for Illinois Businesses
  Employer focused guide for employing people with disabilities. This guide is available here in English in its standard format.
• Ready-Reference Guide for Illinois Businesses (in large print)
  Employer focused guide for employing people with disabilities. This guide is available here in large print.
• Ready-Reference Guide for Illinois Businesses (in Spanish)
  Employer focused guide for employing people with disabilities. This guide is available here in Spanish.
• Recruiting People with Disabilities Web-based Toolkit
  Provides information and tools designed to help employers recruit, hire, and retain people with disabilities. The Web-based Toolkit is part of Wisconsin's Employer Disability Education effort.

Marketing and Outreach Back to Top

• Consortium Stationary Fact Sheet
  Fact Sheet about training, employment, rehabilitation, and benefits counseling services provided by the agencies comprising the Southeast Tennessee Placement Consortium.
• Customer Focused Brochure
  Marketing brochure about the employment services and support provided by the Columbus County JobLink Career Center (Cape Fear Workforce Development Board).
• Customer Focused Postcard (back)
  Samples (back) of marketing postcard mailer about the employment services and support provided by Big Five Community Services Workforce Centers.
• Customer Focused Postcard (front)
  Samples (front) of marketing postcard mailer about the employment services and support provided by Big Five Community Services Workforce Centers.
• Customer Referral Form
  Referral form available to One-Stop customers who know a person with a disability who may benefit from One-Stop services (Florida Institute for Workforce Innovation)
• Disability Program Navigator Brochure
  Marketing brochure about the employment services and support provided by the Disability Program Navigator (Sterns-Benton Employment & Training Council).
• Employer Focused Brochure
  Marketing brochure targeted to employers outlining the benefits of hiring qualified job candidates with disabilities (Sterns-Benton Employment & Training Council).
• Employer Focused Brochure
  Marketing brochure targeted to employers outlining the benefits of and transition services for employers who hire qualified job candidates with disabilities (Work Source Sonomish County, WA).
• Iowa Employment & Disability
  Iowa Workforce Development state page providing information and resources designed to facilitate the matching of Iowans with disabilities and employers. Website includes information and links to Iowa’s Disability Program Navigators.
• Mobile Resources Lab Brochure
  Marketing brochure about the services available from the Cameron Works Workforce Center mobile lab.
• Mobile Resources Lab Brochure (In Spanish)
  Spanish language version of marketing brochure about the services available from the Cameron Works Workforce Center mobile lab.
• Navigating the Resource to Return to Work Brochure
  Brochure illustrating the programs and services, including the Disability Program Navigator available to Tompkins Workforce Center customers with disabilities.
• Shenandoah Valley Tax Assistance Locations Flyer
  Flyer providing tax assistance locations for Shenandoah Valley as part of a partnership between the Virginia Disability Program Navigator Initiative and the IRS to provide taxpayers with disabilities free tax assistance, information on tax credits, deductions, and financial planning resources.
• Virginia Disability Program Navigator Newsletter (February 2008)
  Monthly newsletter published by the Virginia Disability Program Navigator project. To view in larger print when opened on screen go to View, click on Zoom and increase the percentage (size) of the print. This issue focuses on IRS tax information for people with disabilities.

Program Coordination Back to Top

• Benefits Planning Information Center Website
  California has developed a One-Stop California-specific Benefits Information Planning Center (BPIC) website to provide accessible information to all Californians interested in determining the availability of disability-specific and disability-related benefits and the impact of employment and earned income on benefits. The BPIC will be a tool to assist Californians with disabilities with their benefits planning as they transition to employment.
• Craven County Joblink Customer Service Request Form
  This form is used by Joblink Career Center staff to make referrals and to collect data (North Carolina Department of Commerce).
• Craven County Joblink Customer Service Request Form (Spanish version)
  This form (Spanish version) is used by Joblink Career Center staff to make referrals and to collect data (North Carolina Department of Commerce).
• Employer Service Network Member Agreement
  Formal agreement between the members of the Rhode Island One-Stop System's Employer Service Network, a formal affiliation of workforce and economic development entities and professionals. Agreement describes Network services to assist employers in hiring, retaining, and providing reasonable accommodations to people with disabilities.
• Iowa Disability Program Navigator (DPN) Program sustainability document
  Iowa Disability Program Navigator (DPN) Program sustainability document for State Partners outlining possible scenarios under which the DPN Program could continue to provide services.
• Letter of Agreement Regarding the Social Security Administration Ticket to Work Program, Vermont Division of Vocational Rehabilitation, and Vermont Department of Employment and Training
  Agreement outlining the roles and responsibilities of two Vermont state agencies in developing a Joint Employment Network Partnership Agreement to implement the SSA's Ticket to Work program (Division of Vocational Rehabilitation and Department of Employment and Training, 2001).
• Memorandum of Agreement
  Memorandum of Agreement between Iowa One-Stop partners to increase employment outcomes for Iowans with disabilities through state and local collaboration. The Agreement was developed by a task force of agency representatives. The Agreement emphasizes flexibility and encourages local offices to share customers, resources, and information to serve the whole community.
• Memorandum of Understanding
  Memorandum of Understanding outlining the roles and responsibilities of two Tennessee WIA partners and the Local Chief Elected Official(s).
• Memorandum Of Understanding
  Memorandum of Understanding outlining the roles and responsibilities of three West Virginia WIA partners to provide seamless services to eligible WIA and Division of Rehabilitation Services customers.
• Overview of Benefits and Work Incentives Power Point Presentation
  
• Power Point Presentation by the Jacksonville Disability Program Navigator Program [PPT Format]
  Power Point Presentation by the Jacksonville Disability Program Navigator Program on the Real Sense Prosperity Campaign; a collaborative effort between the Jacksonville DPN program and local agencies, non-profits, and businesses to secure unclaimed Earned Income Tax Credit dollars to qualifying wage earners, including those with disabilities. The Real Sense Campaign also provides financial literacy training to help recipients use this money towards the purchase of a home, education, or starting a small business.
• Power Point Presentation by the Jacksonville Disability Program Navigator Program [RTF Format]
  Power Point Presentation by the Jacksonville Disability Program Navigator Program on the Real Sense Prosperity Campaign; a collaborative effort between the Jacksonville DPN program and local agencies, non-profits, and businesses to secure unclaimed Earned Income Tax Credit dollars to qualifying wage earners, including those with disabilities. The Real Sense Campaign also provides financial literacy training to help recipients use this money towards the purchase of a home, education, or starting a small business.
• The Implementation of Model One-Stop Projects, Oregon Department of Human Resources
  Report describing initial state activities to support Oregon's Work Incentive Grantees and summarizing ten projects that received awards for Innovative Solutions or Access Technology (Oregon Department of Human Resources).
• Vermont Department of Employment and Training: Ticket to Work program
  Background information, program overview, frequently asked questions and supporting documents for implementing Ticket to Work in Vermont (Department of Employment and Training, 2002).

Staff Resources and Capacity Building Back to Top

• Beaufort Disability Program Navigator Newsletter
  Monthly newsletter published by the Beaufort Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
• California EmployAbility Newsletter (Spring 2008)
  Newsletter published by the California Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff as well as other One-Stop Center system partners.
• Columbia Disability Program Navigator Newsletter
  Monthly newsletter published by the Columbia Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
• Desktop Guide for Job Seekers with Disabilities
  Destktop guide for One Stop and Partner Agency staff for use in assisting customers with disabilities in identifying commonly used resources in the community.
• Disability Awareness 101 Power Point Presentation
  Power Point Presentation providing Disability Awareness training to ensure effective communication and customer service to people with disabilities.
• Disability Awareness Survey, Cincinnati WIG
  Extensive questionnaire to gauge staff attitudes, assumptions and factual knowledge about people with disabilities and the different types of disabilities (Cincinnati Work Incentive Grant program).
• Disability Program Navigator Job Description
  This is a component of Iowa's First Round Workforce Incentive Grant.
• Disability Program Navigator Mentoring Guidebook
  This Guidebook is designed to describe New York’s DPN Mentoring Initiative, facilitate networking among Navigators, and provide resources to build DPN capacity. The Guidebook is a living document that will be revised periodically to update DPN contact information, identify new resources to assist navigators, and incorporate input from the Navigators.
• E-Learning Modules
  On-line instruction developed by Alabama’s MAPS WIG Project for the Alabama Career Center staff that contains a spectrum of learning modules for Career Center staff to be better prepared to serve customers with disabilities. The curriculum is comprised of 14 Modules that contain a variety of downloadable materials and cover areas that include disability etiquette, the ADA, emergency preparedness, disclosure of disability to employers, and information on specific types of disabilities.
• Florence Program Navigator Newsletter
  Monthly newsletter published by the Florence Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
• Florence Program Navigator Newsletter
  May issue of Monthly newsletter published by the Florence Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
• Flow chart of a theoretical model of consumer success for One-Stop systems
  
• Greenville Program Navigator Newsletter (August 2007)
  Monthly newsletter published by the Greenville Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
• Greenville Program Navigator Newsletter (March 2007)
  Monthly newsletter published by the Greenville Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
• Housing and Urban Development (HUD) Curriculum for 6 hour Training Module
  This module explores a variety of services as well as employment and training programs available to those living in supportive housing.
• http://www.sdwig.bhssc.org/openingdoors.htm
  South Dakota's WIG II website for Opening Doors, Disability Awareness Workshop Documents
• Mapping Access to Program Services (MAPS)
  This web site is designed to provide Alabama Career Center customers with disabilities and staff serving them with resources to maximize a customer's success in locating any and all services needed by them to become successfully employed. One-Stop Career Center staff can use this site to locate a community service that can support or assist their customers. Users can search by service, city/county or by disability to locate service resources.
• New York News From the Navigator
  Newsletter published by the New York Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff as well as other One-Stop Center system partners.
• Power Point Presentation from Texas Disability Program Navigator [PPT Format]
  Power Point Presentation from Texas Disability Program Navigator outlining the myths, realities, and opportunities in hiring a person with a disability.
• Power Point Presentation from Texas Disability Program Navigator [WORD Format]
  Power Point Presentation from Texas Disability Program Navigator outlining the myths, realities, and opportunities in hiring a person with a disability.
• Raise-UP Project Newsletter
  Monthly informational newsletter published by the Raise-Up team of the Three Rivers Workforce Investment Board.
• Staff Questionnaire Concerning Case Management Practices
  Measures attitude, using a Likert scale, associated with three categories of case management strategies - collaboration, recognition and assessment, and decision making/self advocacy. Also rates behavioral alignments with these strategies.
• The Compass: Disability News You Can Use (August 2008)
  Monthly newsletter published by the Missouri Ozark Region Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
• The Compass: Disability News You Can Use (February 2008)
  Monthly newsletter published by the Missouri Ozark Region Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
• The Compass: Disability News You Can Use (July 2008)
  Monthly newsletter published by the Missouri Ozark Region Disability Program Navigator project. The newsletter is distributed to One-Stop Center staff and One-Stop Center system partners.
• The Oklahoma Navigator Newsletter (PDF Format)
  Newsletter published by the Big Five Community Services Workforce Centers. The newsletter is distributed to One-Stop Center staff as well as other partners and stakeholders, such as migrant and seasonal farm workers, Independent Living Centers, the Office of Handicap Concerns, and Tribal governments (PDF Format).
• The Oklahoma Navigator Newsletter (Word Format)
  Newsletter published by the Big Five Community Services Workforce Centers. The newsletter is distributed to One-Stop Center staff as well as other partners and stakeholders, such as migrant and seasonal farm workers, Independent Living Centers, the Office of Handicap Concerns, and Tribal governments (Word Format).
• Virginia Disability Program Navigator Newsletter (December 2007)
  Monthly newsletter published by the Virginia Disability Program Navigator project. The newsletter is distributed to Virginia Workforce Network staff and to Workforce Network partners. To view in larger print when opened on screen go to View, click on Zoom and increase the percentage (size) of the print.
• Virginia Disability Program Navigator Newsletter (June 2008)
  Monthly newsletter published by the Virginia Disability Program Navigator project. The newsletter is distributed to Virginia Workforce Network staff and to Workforce Network partners. This issue focuses on computer training from new learners to basics. To view in larger print when opened on screen go to View, click on Zoom and increase the percentage (size) of the print.
• Virginia Disability Program Navigator Newsletter (May 2008)
  Monthly newsletter published by the Virginia Disability Program Navigator project. The newsletter is distributed to Virginia Workforce Network staff and to Workforce Network partners. This issue focuses on the collaborative effort between the IRS and the Virginia Disability Program Navigator to educate taxpayers with disabilities on available tax credits, deductions and free tax help. To view in larger print when opened on screen go to View, click on Zoom and increase the percentage (size) of the print.
• Wisconsin Disability Program Navigator News (February 2008)
  Web-based newsletter published by the Wisconsin Disability Program Navigator project. Newsletter highlights Disability Program Navigator news and happenings as well as offering tools, information, and resources on navigating employment programs and services for people with disabilities.