:: Straight to the Source ::

Although there has been some speculation about a possible slowing in demand for offshoring, fueled by news of rising salaries and shrinking labor pools in popular offshore destinations such as India, that doesn’t appear to be the case for BPO.
India’s National Association of Software and Services Companies (Nasscom) and Everest Group are predicting a boom […]

When I first saw the news about a damaged undersea cable near Egypt that not only knocked out Internet access in the Middle East but also affected connectivity in India, I wondered about its impact on that country’s outsourcing business.
Turns out I wasn’t the only one.
An Associated Press story about the outages published in USA Today […]

While there is plenty of angst about the transfer of some U.S. jobs to emerging economies, less attention is given to globalization’s potential to save at least some American jobs by boosting the economic performance of vendors like IBM.
As Forbes reports, tech companies with lots of multi-national clients are better positioned to withstand a slowing […]

IBM’s presence in the virtual Second Life community is beginning to more closely resemble its business image in the real world.
According to The Economic Times, Big Blue is adding more avatars from India, China, Hong Kong and Korea to its PartnerWorld virtual island, where IBM staff, partners and clients are invited to collaborate in meetings, […]

I blogged in July and again in October about companies’ increasing willingness to use social networking sites like Facebook to find prospective hires that they might miss if they stuck to more traditional recruiting methods like online job boards, headhunters and print advertising.
A new site called NotchUp.com is putting a somewhat different Web 2.0 spin […]