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July 31, 2007

There’s No Lack of Emerging Offshore Alternatives, Says A.T. Kearney

“Flavor of the month” is a well-known concept when used to describe serial daters — typically aging guys looking to foster a youthful image.
But it also seems to sum up the activities of many companies chasing after the cheapest and/or best offshoring experience — and of the countries promoting themselves as alternatives to offshore giants […]

Chinese Product Recalls Illustrate Importance of Ethics in Offshore Relationships

While geographic barriers these days don’t present much of an obstacle for global companies that wish to do business with each other, cultural barriers may be another matter.
Sure, there is periodic concern when differences in what is considered “ethical” among trade partners result in unwelcome media attention. Remember the heat that Wal-Mart and Kathie Lee […]

July 27, 2007

Online Communities at Work: Time Killers or Time Savers?

While businesses are finding some uses for social networks such as Facebook, including as an employee recruitment tool, the Daily Mail reports that more than 70 percent of companies in London have banned or limited access to such sites due to concerns over lost productivity.
Among the companies: British Gas, Lloyds TSB, Credit Suisse and Dresdner […]

July 26, 2007

Promoting Local Call Centers: Xenophobia or Good Business?

Several British companies, including energy supplier Powergen and financial services company NatWest, are promoting the fact that they only use call centers based in the UK, reports CIO Today. So is this xenophobia or just good business?
A consultant interviewed in the article says that offshore call centers “feed into the perception that companies aren’t interested […]

July 25, 2007

Looking for Staff in Not Enough Places

Feeling the squeeze of a tech talent shortage, CIOs are getting more creative about where they look for workers. Yet forays into Facebook notwithstanding, many CIOs suffer from a kind of tunnel vision when it comes to recruitment, says Forrester Research.
In an interview on CIO.com, Forrester analyst Samuel Bright says that CIOs are neither sophisticated […]

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