:: Straight to the Source ::

Companies are looking to India not just to supply inexpensive labor to help produce their products, but also to provide a growing pool of consumers eager to buy them.
According to a recent Technology Forecasters survey, the number of electronics companies manufacturing products in India will rise by 63 percent over the next two years. A […]

It’s hard to fight the compelling economic reality of outsourcing call centers. Indian call center workers make a salary some 90 percent lower than their American counterparts, after all.
Yet some companies, including U.S. Bancorp, are bucking the call center outsourcing trend and spending some pretty big bucks — $20 million over two years in U.S. Bancorp’s […]

By virtue of its very name, return on investment implies a laser-like focus on the bottom line. That’s been a problem for IT, which is a bit like the square that never quite fits into the round ROI peg.
Rather than the traditional ROI formula of dividing net profits by total assets, says PriceWaterhouseCoopers analyst Navjot Sidana […]

Everyone knows that real estate is all about “location, location, location.” With outsourcing, it’s becoming obvious it’s all about “management, management, management.”
Despite this, Gartner found that fewer than a third of the companies it surveyed had formal outsourcing management strategies in place. Indeed, many of them made outsourcing decisions on an ad-hoc basis.
Perhaps part of […]

When it comes to hiring IT pros from other countries, it’s not always about offshoring. U.S. companies are also eager to employ such folks here in the States.
To that end, technology lobbyists see the changing of the Congressional guard — from Republican to Democrat — as a good opportunity to revisit the issue of H-1B […]