Communicating for Results
September 29 - 30, 2008 8:30 AM - 4:00 PM Instructor: Teri Hocking Washington, DC $525 October 28 - 29, 2008 8:30 AM - 4:00 PM Instructor: Teri Hocking Washington, DC $545 January 12 - 13, 2009 8:30 AM - 4:00 PM Instructor: Ellen Chmar Washington, DC $545 March 3 - 4, 2009 8:30 AM - 4:00 PM Instructor: Elizabeth Johnson Long Beach, CA $545 March 23 - 24, 2009 8:30 AM - 4:00 PM Instructor: Teri Hocking Washington, DC $545 March 31 - April 1, 2009 8:30 AM - 4:00 PM Virginia Beach, VA $545 April 13 - 14, 2009 8:30 AM - 4:00 PM Instructor: Pamela Collins Baltimore, MD $545 April 27 - 28, 2009 8:30 AM - 4:00 PM Instructor: Dianne Faieta San Francisco, CA $545 April 27 - 28, 2009 8:30 AM - 4:00 PM Instructor: Ellen Chmar Washington, DC $545 May 5 - 6, 2009 8:30 AM - 4:00 PM Chicago, IL $545 June 2 - 3, 2009 8:30 AM - 4:00 PM St. Louis, MO $545 June 9 - 10, 2009 8:30 AM - 4:00 PM Instructor: Ellen Chmar Washington, DC $545 June 17 - 18, 2009 8:30 AM - 4:00 PM Instructor: David Lambert Seattle, WA $545 July 13 - 14, 2009 8:30 AM - 4:00 PM Atlanta, GA $545 July 27 - 28, 2009 8:30 AM - 4:00 PM Instructor: Mary Harris Washington, DC $545 August 12 - 13, 2009 8:30 AM - 4:00 PM Instructor: Frank Pope Dallas, TX $545 August 20 - 21, 2009 8:30 AM - 4:00 PM Washington, DC $545 August 31 - September 1, 2009 8:30 AM - 4:00 PM Instructor: Miriam (Mimi) Kimball Philadelphia, PA $545 September 28 - 29, 2009 8:30 AM - 4:00 PM Instructor: Teri Hocking Washington, DC $545
Overview:
Learn to overcome barriers to effective office communications. Develop strategies to increase your ability to be understood by identifying your own communications style and that of others. Explore methods of interpreting verbal and nonverbal feedback and the use of appropriate repetition to clarify communications.
Who Should Attend?
Employees who want to communicate more effectively at work.
Additional Information:
View Course Selection Guides .
Syllabus:
Syllabus -- Communicating for Results, COMM7003D, Grad. School, USDA
Day one of two
Effective Communication
Barriers
Nonverbal Communication
Listening
Day two of two
Feedback
Perception
Rapport
Values
Assertiveness