JUMP TO PRIORITY:

:: Straight to the Source :: XML

A winning balance of in-house, outsourced and services-based resources

March 30, 2007

Is U.S. Immigration System Broken?

Add the AeA — formerly known as the American Electronics Association — to the list of folks who would like to make it easier for skilled foreign workers and U.S.-educated students to gain U.S. employment by obtaining temporary work visas and green cards.
The issue of foreign worker employment is highlighted in the AeA’s latest study, […]

March 29, 2007

Is Process a Cure for What Ails Hospital IT Investments?

Health care IT is finally reaching a “tipping point” where many hospitals can expect to see payoffs for their investments, according to a PriceWaterhouseCoopers study.
Before this point is reached, hospitals that invest in new technology spend more on operations with little short-term financial relief. Six of 10 U.S. hospitals are at or near the tipping […]

March 28, 2007

More Companies Outsourcing Innovation

While it’s not uncommon for companies to outsource routine business tasks, they have been less inclined to outsource activities that involve intellectual property, such as research and development.
But resistance to outsourcing R&D is lessening, according to a recent Economist Intelligence Unit survey. The EIU expects the number of companies with at least some R&D activity […]

March 27, 2007

Speech Recognition Helps Field Techs Do Jobs Better, for Less

Turns out there are plenty of other uses for speech recognition technology that don’t involve call centers, probably the most common application.
In addition to saving companies money in call centers by reserving live agents only for transactions complex enough to require human interaction, the technology can help service technicians and others in the field do […]

March 26, 2007

Sonic Boom(er) Retirements to Make a Big Blast

With waves of baby boomers beginning to retire, we are bound to start seeing the broad societal effects soon — i.e. overburdened Medicare and Social Security systems, more political pandering to the AARP, etc. But before those kick in, we will see at least some workplaces suffering severe employee withdrawal symptoms.
In some sectors, such as […]

Next Page »