:: Straight to the Source ::

It seems as if every corner of the world is pitching itself as an outsourcing alternative to India, from Eastern Europe to Latin America to China.
But a number of alternatives are emerging here in the U.S. Rural America is becoming an option, particularly for U.S. companies that want to keep work on their own shores and for European companies that […]

Two of the perennially hottest topics in tech are service-oriented architecture and outsourcing.
So a ZDNet blog that examines how the two may impact each other caught our eye. In this post, the blogger contends that SOA adoption could drive an increase in outsourcing.
Why? Because staffers familiar with legacy mainframe apps can’t spare the time to […]

Though companies have long been interested in supply relationship management (SRM) as a way to control costs, compliance is becoming an increasingly important driver for their SRM initiatives.
This was reflected in a survey of 300 supply managers at a Procuri user conference earlier this year. The managers reported a desire to boost spend data visibility.
Increased […]

As it becomes easier to procure goods and services from every corner of the globe, more companies are doing so. Low-cost regions like Asia, South America and Eastern Europe are especially popular sourcing destinations.
Accenture predicts that high-performance companies will double their spend on sourcing to low-cost countries over the next three years.
Results from a recent […]

Few businesses are as obsessed with efficiency as fast food restaurants.
Time is of the essence when it comes to moving customers through the lines. And fast food restaurants are on the leading edge of technologies designed to do so.
All of the major chains are piloting drive-through lanes connected to remote call centers, where agents take orders […]