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A winning balance of in-house, outsourced and services-based resources

August 31, 2006

IT Pros Want to See the Money

When it comes to recruiting and retaining talented IT pros, flexible schedules and other such “soft” benefits are fine, but plenty of workers want to see more money as well.
At least that’s the conclusion we can draw from a recent Computing Technology Industry Association survey, which found that 58 percent of IT pros are actively seeking new […]

August 29, 2006

Simplifying the Procurement Process

While many companies are looking to expand their outsourcing relationships to include multiple providers, an inverse trend appears to be occurring during the supplier selection process.
Oddly enough, the drivers are the same — to increase flexibility and reduce costs.
Government agencies, which have notoriously complex procurement processes, appear to be taking the lead in this area. Some government IT […]

August 22, 2006

The Yin and the Yang of Multiple Suppliers

As with anything in business — and in life — there is a yin and a corresponding yang with outsourcing deals involving multiple suppliers.
Increasing the number of suppliers adds flexibility, and complexity.
Recent studies by PMP Research, among others, show that companies are developing a preference for using multiple suppliers rather than the “one stop shopping” […]

August 18, 2006

Disney Was Right: It Is a Small World

When it comes to global business, the world isn’t just getting flatter, it’s getting smaller too.
While India is still the favorite locale for outsourcing, it is by no means the only one. As outsourcing initiatives become more strategic, companies are trying to find locations with characteristics that closely match their business needs.
This can result in choices that […]

August 16, 2006

No Task Too Small for Mechanical Turk

Rarely a day goes by that we don’t hear about some new business area being outsourced. Some companies are even entrusting such sophisticated processes as product development to outsourcing partners.
Indeed, some large Indian firms no longer take on call center work unless it is part of a larger and more lucrative contract because they find that the staffing hassles and […]

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