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Skip Navigation U.S. Department of Health and Human Services
Agency for Healthcare Research Quality

Surge Capacity and Health System Preparedness

Event 3: Addressing Surge Capacity in a Mass Casualty Event

Web Conference

Third in a series of Web conferences on surge capacity, this event was broadcast October 26, 2004. It was designed to help State, local, and health system policymakers explore key issues, research findings, and strategies for the use of facilities and equipment to enhance hospital surge capacity.

Select to access the Web conference; all slides for each presentation are also available separately. Select for Playback Tips and Software Requirements.

While listening to the audio, you can also access the individual PowerPoint® slide presentations and manually move through the slides referred to by each presenter. There is a text version of each slide presentation as well as a text transcript of the entire audio portion of the teleconference.

An audio tape of the Web conference is also available for $10.00 through the AHRQ Publications Clearinghouse at 1-800-358-9295. Ask for 04-0027-AU, "Addressing Surge Capacity in a Mass Casualty Event."

Program Objectives

This series was designed to:

  • Highlight the Department of Health and Human Services' (HHS) surge capacity priorities, activities, and initiatives.
  • Discuss the integration of scenario-based and quantitative surge capacity models to plan for mass casualty events.
  • Explore school-based preparedness for mass casualty bioterrorism events and other large-scale public health emergencies or disasters.
  • Examine the requirements, specifications, and resources needed to develop a public health emergency contact center that is highly integrated with public health agencies.

Select for previous Web conferences in the series:

Web Conference

The streaming presentation includes the audio and slides presented during the Web program. Because this is a recording of the sessions, instructions to participants are no longer relevant. To access each session, select Streaming Presentation. All slides for presentations are available separately.

Select for Playback Tips and Software Requirements.


PowerPoint® files can be viewed with Microsoft® PowerPoint® or with a free PowerPoint® Viewer.

Playback Tips

  • Streaming video presentations demand a lot from your computer's resources. You may find that the streaming video works better if you close other applications and windows on your computer.
  • To start, pause, or stop playback, use the buttons in the upper left corner.
  • To jump ahead in the session, use the slider under the title bar.

Software Requirements

To access the audio clips, you will need Real® player software installed on your computer. To download a free RealOne® player, go to and select "Free RealOne® Player." Check the minimum requirements for each for your system; if you are a Macintosh or Unix/Linux user, select the player appropriate for your computer.

Follow the instructions provided for download and installation. If you are unsure of where you saved it on your computer, select "Start" on your navigation bar, then "Find," and search for "Real." When you find the folder, look for the "Set-Up" box, select that, and the installation will begin.

Current as of December 2004

Internet Citation:

Addressing Surge Capacity in a Mass Casualty Event, Web Conference, broadcast on October 26, 2004. Agency for Healthcare Research and Quality, Rockville, MD.


AHRQ Advancing Excellence in Health Care