News Releases
GSA Helps VA Reach Out to Combat VeteransGSA # 10499 May 13, 2008 WASHINGTON – Veterans of America’s armed forces will have improved access to medical services thanks to a new call center established by the U.S. General Services Administration (GSA) at the request of the U.S. Department of Veterans Affairs (VA). Of some 850,000 veterans deployed to the global war on terrorism, more than 550,000 have not utilized the Veterans Health Administration for any health care needs. GSA, using its USA Contact contract vehicle, has set up the “Combat Veteran Call Center” to help its sister agency inform combat veterans of Operation Enduring Freedom and Operation Iraqi Freedom of VA’s medical services and other benefits. “This is a mission we take on with great pride,” said Martha Dorris, GSA Deputy Associate Administrator for Citizen Services. “We owe it to our veterans to make sure they receive the benefits and services they need and deserve.” USA Services, in GSA’s Office of Citizen Services, administers the USA Contact contract. To learn more about the USA Contact contract vehicle and other USA Services programs, please visit http://www.usaservices.gov. #### GSA provides a centralized delivery system of products and services to the federal government, leveraging its enormous buying power to get the best value for taxpayers. Did You Know? USA Services operated at a cost-per-touchpoint of 21 cents in 2007, exceeding the 26 cents goal that was set.
Index of News Releases
Last Reviewed 5/13/2008
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