NOAA Web Site Customer Satisfaction Survey

OMB Control Number 0648-0342 Expires 09-30-2008

Note, if you want a response to a specific question, please use the comment/feedback link on this page. Questions asked in this survey might not be responded to.

- Privacy Policy -

Name of Product/Service:  National Weather Service Homepage

Please rate your level of satisfaction with the following aspects of our site:

1.   Your overall impression of our site:

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

2.   Ability to navigate within our site:

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

3.   Accessibility of information:

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

4.   Organization of information

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

5.   Appearance of our site:

 Extremely Satisfied
 Satisfied
 Neutral
 Dissatisfied
 Extremely Dissatisfied

6.   How often do you visit our site?

 Daily
 Weekly
 Monthly
 Occasionally
 Once

7.   If you were looking for specific information, were you able to find it?

 Yes, easily
 Yes, but it took some effort
 Only part of it
 No
 I was just browsing

8.   How do you plan to use the information provided on our site?

9.   Which best describes you/your affiliation?

Select One Individual Student/teacher University student University Faculty Other research institute Business/industry NOAA Other Federal Gov't News/media State/Local Gov't Other

If other, explain:

10.   How did you find our site?

 Search Engine
 NOAA Weather Radio
 Followed link from other sites
 Other

11.   Do you have suggestions about improving the look and feel of our site?

12.   Do you have suggestions about improving the content and organization of our site?

Required:  Please write the word "three" in the box

(We require this answer as a measure to help prevent form spam)

Thank you for completing the survey
Please click the Submit button to send us your responses



- Privacy Policy -

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Paperwork Reduction Act Information:  In accordance with Executive Order 12862, the National Performance Review, and good management practices, NOAA offices seek to determine whether their customers are satisfied with the services and/or products they are receiving and whether they have suggestions as to how the services/products may be improved or made more useful. The information will be used to improve NOAA's products and services. Responses to this survey are completely voluntary. No confidentiality can be provided for responses, but you need not supply your name or address. Public reporting burden for this collection of information is estimated to average 5 minutes per response. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to Sarah Kuzmanoff, CIO-PPA1, 1315 East-West Highway, Silver Spring, MD 20910. Notwithstanding any other provision of the law, no person is required to respond to, nor shall any person be subject to a penalty to comply with, a collection of information subject to the requirements of the Paperwork Reduction Act, unless that collection of information displays a currently valid OMB Control Number.