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Insurance Services Programs

Federal Employees Health Benefits
How to Use PostalEASE

Manage Your Federal Employees Health Benefits (FEHB) Enrollment

The PostalEASE telephone system and web site provide a convenient, confidential, and secure way for U.S. Postal Service employees to newly enroll, change your current enrollment, or cancel your enrollment in the Federal Employees Health Benefits (FEHB) Program. If you have access to PostalEASE on the Intranet (from the Blue page), on the Internet (from the LiteBlue page), or at an Employee Self-Service Kiosk (available in some facilities), using either of these may be easier than using the telephone.

Through PostalEASE you may:

  • Make a change to your current enrollment during FEHB Open Season (November 12, 2007 - December 11, 2007, 5 p.m. Central Time).
  • Make an election as a new employee within 60 days of your date of hire.
  • Enter your dependents’ information, confirming any names already listed and adding any new names.

Note that as some insurance carriers have provided dependent names on a one-time basis, the names may appear in PostalEASE, but they may not be up to date. Be sure to confirm your dependent list. Note also that PostalEASE will not transmit dependent change information to the insurance carrier if an enrollment transaction has not occurred. If you are not making a change in your enrollment at the same time, contact your health plan carrier directly with information on dependents.

If you experience a qualifying life event as defined in the Table of Permissible Changes located in publication RI 70-2, 2008 Guide Benefits for USPS Employees, located at the link below, and you want to newly enroll, change your enrollment, cancel, or reduce your coverage, you must contact the Human Resources Shared Service Center (HRSSC) for assistance.

Should you have any trouble using PostalEASE, or if you are unable to use the telephone because you are deaf or hard of hearing, or you cannot use the telephone, Intranet, Internet or Employee Self Service kiosk for a medical reason, you may contact the HRSSC for assistance. Just call the Employee Service Line at 1-877-477-3273.When prompted, select 5 for the HRSSC. Then select Benefits to speak with a representative who will assist you. To reach the HRSSC using TTY, call 1-866-260-7507. You may also send a FAX to the HRSSC at 1-651-994-3543.

If you are not making any changes to your current FEHB enrollment, then you do not need to do anything.

Further information on the use of PostalEASE is found in the U.S. Postal Service 2008 Guides to Benefits.

NOTE: The information on this page is based on information provided by the U.S. Postal Service and they are solely responsible for the accuracy of this information.