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U.S. Office of Personnel Management - Ensuring the Federal Government has an effective civilian workforce

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Insurance Services Programs

Federal Employees' Group Life Insurance Program

Checking on the Status of a Life Insurance Claim

If it has been at least 30 days from the date you submitted your claim form, you may call


(between the hours of 8:30 am - 4:00 pm
Eastern Standard Time, Monday - Friday)

and talk to a customer service representative of the Office of Federal Employees' Group Life Insurance. That is the office that pays the life insurance claims. Overseas beneficiaries should call 212-578-2975.

Be sure you have the following information ready when you make the call:

  1. the name of the insured employee/retiree/compensationer
  2. the insured's social security number
  3. the name of the deceased (if different), and
  4. the date of death of the deceased.

FAX Number: 201-395-7950
Mailing address:

P.O. Box 2627
Jersey City, NJ 07303-2627
The address to use for overnight mail deliveries only (such as FedEx) is
2 Montgomery Street
Jersey City, NJ 07302-3802