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Report a Problem with ILL Requests Filled by NLM

NOTE: If you need to report a problem with an ILL request filled by a library other than NLM, please contact that library directly.

Please complete the form and click "Submit" at the bottom of the page.
First Name: (Required)
Last Name: (Required)
Email Address: (Required)
Copy to my email address:
Phone Number:
Subject: (Required)
DOCLINE Request Number(s): (Required)
Problem: In the space below, please provide the following:
  • The NLM Delivery Number(s), if known (REG-XXXXXXXX) or (CEM-XXXXXXXX)
  • Description of problem or requested action.
  • Alternate delivery information, if necessary.
  • Page numbers, if specific pages are missing.
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