Medical Transportation (Non-Emergency)
HOW TO ACCESS:
Regional Dispatch Offices
Dispatch Office Phone Numbers:
Alexandria 800-446-3490
Baton Rouge 800-259-1944
Lafayette/Lake Charles 800-864-6034
Monroe 800-259-1835
New Orleans 800-836-9587
Shreveport 800-259-7235
ELIGIBILITY:
All Medicaid recipients except some who have Medicaid and Medicare.
COVERED SERVICES:
Transportation to and from medical appointments.
The medical provider the recipient is being transported to, does not have to be a Medicaid enrolled provider but the services must be Medicaid covered services. The dispatch office will make this determination.
Recipients under 16 years old must be accompanied by an attendant.
COMMENTS:
Recipients should call dispatch offices 48 hours before the appointment.
Transportation to out-of-state appointments can be arranged but requires Prior Authorization.
Same day transportation can be scheduled when absolutely necessary.
CONTACT:
Ronald W. Johnson 225/342-2604
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