Contact Us


Please Note: To obtain Disaster Loan Program information or to receive a status update on your disaster loan request, please call our customer service line at 1-800-659-2955 from 8AM to 9PM (EDT), Mon - Fri and 9AM to 9PM (EDT), Saturday and Sunday or email us at


SBA Answer Desk
1-800-U-ASK-SBA (1-800-827-5722)
Send e-mails to:
Answer Desk TTY: (704) 344-6640 

Your questions and comments are important to us! The Answer Desk is the only national toll-free telephone service providing information to the public on small business problems and concerns; moreover, this service provides general information about SBA programs and other programs available to assist the small business community. Because of the volume of comments and questions we receive each day, we may be unable to immediately respond to all of your calls or messages. A reply to your email message ( may take up to five working days (typically Mon - Fri except holidays).

Business Information Assistants are available to speak directly with you between the hours of 9:00 AM and 5:00 PM (East Coast Time) by calling the Answer Desk at 1-800-U-ASK-SBA (1-800-827-5722). Outside of these hours, you may hear a recording of the information 24 hours, seven days a week.

In most cases, your calls and emails will go to one of our many Business Information Assistants who are educated in all aspects of SBA's Programs and Services and you should receive a rapid response. See our privacy statement regarding emails. In cases where questions are of a technical nature regarding the operation of the web site, questions of this nature will be forwarded directly to the webmaster by us. If you are requesting a link or wanting to link to our site, see our "Linking Criteria" prior to making your request.

Whether you are starting a business or operating an established business, the US Small Business Administration has a variety of programs to assist you. Free one-on-one counseling is also available locally to help entrepreneurs and potential entrepreneurs in the areas of financing, management technology, government procurement, and other business related areas.

Before you write or call, you might save time by reviewing the following:

Dynamic Small Busines Search system/CCR issues: or (202) 205-9984 or Fax 202 481-5881

HUBZone issues: General e-mail for HUBZone: -- For those needing an explanation of the eligibility criteria (application questions), call 202-205-7663; for those needing assistance with a technical issue, call 202-205-7302; for HUBZone contracting questions, call 202-205-6457; and, the after-business-hours (Washington D.C. time zone) referral number for HUBZone is: 202-205-8885 .

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