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gfdl's home page > products and services > technical services
Technical services
Systems GroupRon Bewtra, Head of Systems and Visualization GroupsMark Braunstein, SGI Jeff Flick, GFDL IT Site Security Officer (ITSSO), Raytheon Ron Henne Larry Lewis Colin Morgan, Raytheon Security Engineer David Mundhenk, SGI Mark Negovan, SGI Bernie Siebers, HPC Team Lead Thomas "Buz" Taylor Ed Weiss, SGI Rich West, Raytheon Site Manager Robert K. White Chan Wilson, SGI Tim Yeager |
OperationsBill Shearn, Head of OperationsDouglas Aikin Justin Bowers, RSIS Jim Deuringer Joe Hand Frank Hopps John King Scott Krueger Jay Ledden Amar Nehra, RSIS Garrett Power |
Visualization and ApplicationsHans Vahlenkamp, UCARRemik Ziemlinski, Raytheon |
Library and Web ServicesBea AmendGail Haller |
Scientific IllustrationCatherine RaphaelJefferey Varanyak |
Goals
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Provide a computational facility to support research conducted at GFDL with emphasis on supercomputing and networked desktop systems for developing, running, and analyzing results from numerical models.
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Provide software tools for managing, manipulating, and visualizing large amounts of multi-dimensional data.
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Maintain systems which provide documentation and time-sensitive information to users, create products for presentation and publication, and communicate GFDL's accomplishments to other agencies and to the public.
How to get Help
Contact the User Support Analyst ("USA")
- Send email to oar.gfdl.help@noaa.gov. Be sure to include the priority of your request
- Your request will be entered into GFDL Help Desk and directed to the IS staff member best able to answer your request.
- For registered users with access to GFDL's internal network, you can enter and monitor your request in the GFDL Help Desk. Also registered users can look at the (internal only) Getting Help webpage.
- Registered users can also look at the "Known Issues" page.
- Call Computer Operations at 609-452-6560.
- Look at the GFDL Notices webpage.
Getting Help with a Security Related Matter
- Send email to the Security Mailing List.
- Call Computer Operations at 609-452-6560. They can put you in immediate touch with a security engineer.
Account requests and other forms
- Externally available forms are available here. Other documents are available on GFDL's internal website.
Help with Remote Access
- Take a look at the online documentation here. This includes documentation for the web proxy, PuTTY (the supported windows-based SSH client), and VNC.
- Take a look at this ssh page.