Introducing the New FAI Trouble Ticket System

The Federal Acquisition Institute has replaced its email service with an online customer service ticket system. The ticket will provide users with an efficient service to send their inquiries to FAI. The ticket also allows FAI customer service agents to promptly identify concerns and expedite responses.

To access the FAI Online Customer Service Ticket, please visit the Contact Us Page or click here.

Acquisition Career Managers (ACMs)

Resources for the Acquisition Career Manager on how to recruit and retain your agency's acquisition personnel.


FAI has partnerships with government, private, and public-sector entities, as well as educational institutions.

Certification and Career Development

Federal Certification Programs are designed to establish consistent competencies and standards for those performing acquisition-related work in civilian agencies.

Become and Acquisition Professional

Acquisition professionals are in high demand. They may be involved in one or many aspects of procuring goods and services for the Federal Government.

Vendor Resources

FAI uses vendors to provide training courses. Vendor Days are held regularly to provide updates to curriculum and information on FAI’s activities and needs to interested vendors.

Now at FAI

FAIC Workshop Videos available for viewing. Click here

Congratulations to the 2008 SHINE Winners. To learn more about the winners, please click here

Vendor Opportunity: Please click here for more information and supporting documentation.

For information on using and reporting with ACMIS, please utilize the new ACMIS User Guide, ACMIS Training Videos, and ACMIS Reporting Guide.

Click here for the FAI FY09 Schedule of Classes

2008 Acquisition Workforce Competency Survey, click here to take the survey.

Please see FAI Bulletin Board for more information on current events

Coming at FAI

Negotiations Training Pilot
October 15-16, 2008
Click here for more information

See full calendar of events

See full listing of courses