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Inventors Assistance Center

The Inventors Assistance Center (IAC) provides patent information and services to the public. The IAC is staffed by former Supervisory Patent Examiners and experienced Primary Examiners who answer general questions concerning patent examining policy and procedure.

What IAC can do for you ...
  • Answer general questions regarding patent examining policy.
  • Direct your call to appropriate USPTO personnel, as necessary.
  • Assist you with filling out forms.
  • Provide you with general information concerning rules, procedures, and fees.
  • Send you patenting information via mail or facsimile.
What IAC cannot do for you ...

HOW TO CONTACT THE IAC

Telephone Numbers Hours of Operation
Monday - Friday
8:30 AM - 5:30 PM (ET)
800-PTO-9199
(800-786-9199)

571-272-1000


TTY definition customers can dial
571-272-9950
for customer assistance.

The IAC will not be staffed during Government holidays. When the USPTO closes early (for example, due to weather conditions) the IAC will also cease operations.
DC Area Federal Operations Logo Operating Status for Washington DC Area

Upon dialing either of the above telephone numbers, you will first reach an automated information system. Often, the information sought can be obtained without speaking to a IAC representative. If you do not find the necessary information using the automated information system, your call will be forwarded to a USPTO Contact Center (UCC) operator who can provide literature on patent topics, send you forms, and answer basic questions if this is all that is needed. The UCC operator will transfer calls to the IAC as necessary. Currently, the IAC handles approximately 320 calls per day. So that we may assist all of our customers, we ask that you limit your calls to a reasonable length of time. A review of the materials available by mail or on the USPTO Web Site prior to your call will make your questions more meaningful and should provide the IAC staff with a better opportunity to properly answer your questions.

Before you contact the IAC, you may find the answers to your questions in the information available in the links on the right side of this page.


You may direct questions regarding how to use the Patent Electronic Business Systems to electronically file applications or seek status information to the Patent EBC Customer Service Center

Inventors Assistance Center
How to Contact the IAC
Customer Service Representatives (questions about specific applications)
General Information Concerning Patents
Patent FAQ
Fees
Forms
Guide to Filing a Utility Patent Application
Guide to Filing a Design Patent Application
Provisional Application for Patent
Patent and Trademark Depository Libraries
Inventors Resources
KEY: e Biz=online business system fees=fees forms=formshelp=help laws and regs=laws/regulations definition=definition (glossary)

The Inventors Assistance Center is available to help you on patent matters.Send questions about USPTO programs and services to the USPTO Contact Center (UCC). You can suggest USPTO webpages or material you would like featured on this section by E-mail to the webmaster@uspto.gov. While we cannot promise to accommodate all requests, your suggestions will be considered and may lead to other improvements on the website.


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