What is GSA Advantage?
GSA
Advantage (www.gsaadvantage.gov) is the
government's central online shopping superstore. GSA Advantage
provides online access to millions of products and
services from thousands of federal contractors. Members
enjoy all the benefits that GSA Advantage has to offer
including full purchasing privileges, e-mail updates, the
ability to store order history and more.
Why should I use GSA Advantage?
Using
GSA Advantage ensures that you are getting GSA-negotiated
prices, and dealing with GSA-approved sources. The system is
designed to facilitate shopping as well as market research.
GSA Advantage contains millions of GSA schedule, stock and
special order products and services from thousands of schedule
contractors.
What products and services are available on GSA
Advantage?
GSA Advantage is your one stop
shopping resource for IT and office products, tools, hardware,
medical equipment, furniture, services and more. Products and
services are available from various programs:
- GSA and VA Federal Supply
Schedules
Schedule products and services are
delivered to you directly from the contractor. Delivery
times may vary with location. New Federal Supply Schedule
products/services are being added daily. Click on e-Library
for a complete listing of the Schedules and Contractors
currently available on GSA Advantage. When you buy schedule
items, your order is sent directly to the vendor within one hour.
The vendor then ships directly to you and is responsible
for your order.
- GSA Global Supply Program
All GSA Global Supply items
shown as "in stock" on GSA Advantage are available in your
area as of midnight, Eastern Time, and are usually delivered
within 2-7 days. Sometimes, an item may become out of
stock between midnight and the time you place your
order. Please note: Orders from outside the continental U.S.
will take slightly longer to deliver and may be subject to additional
charges.
- GSA Special Order Program
GSA SOP
NSNs are delivered direct from the contractor and delivery
times will vary. When a GSA SOP NSN is added to the shopping
cart, the item will be listed as "direct delivery". The
estimated delivery time is displayed with the item.
How and why should I register?
Registration
is quick and easy. From the home page, click on Register. Complete the brief Member
Registration form and enter a unique User ID and Password
(please be sure to write down this information for future
reference). Once registered, you can immediately begin using
GSA Advantage. Your secret answer is maintained in your profile.
Registering enables you to purchase items and use the
many enhanced features of GSA Advantage. Registered Federal users
enjoy full access and capabilities of GSA Advantage. State and Local users can
only order products from the Disaster Recovery
and Cooperative Purchasing programs.
Can I browse without registering?
Yes, you can browse GSA Advantage
without registering.
Simply enter keywords, part numbers, NSNs, manufacturer name,
contractor name, or contract number in the Search box,
Browse by Category, or search via one of our Special Categories.
Can State and Local government entities use GSA Advantage?
State and local customers may browse GSA Advantage anytime. State and local government
entities that may use GSA Advantage include: States, counties,
municipalities, cities, towns, townships, tribal governments, public authorities, school
districts, colleges and other institutions of higher education, council of governments,
regional or interstate government entities, or any agency or instrumentality of the
preceding entities, and including legislative and judicial departments. The term does
not include contractors of, or grantees of, State or local governments.
Ordering:
State and Local customers who wish to order must use a state or local government issued credit card. No other form of
payment is accepted at this time. The State or local government ordering activity is
responsible for ensuring that only authorized representatives of their governments
place orders and that the supplies or services purchased will be used for governmental purposes only.
At this time, State and Local customers can only order products from the
Disaster Recovery and
Cooperative Purchasing programs. During registration, you will choose the programs you are interested in. All other products
not included in these programs will not be available for state and local users to purchase.
What does it cost to use GSA
Advantage?
There is no cost for using GSA
Advantage.
Are VA schedule items available?
Yes, many VA schedule contractors have items available
on GSA Advantage.
Is GSA Advantage compliant with the Trade Agreements Act?
Yes. All products and services offered under GSA Schedule contracts are evaluated and
awarded in accordance with the
Trade Agreements Act (FAR 25.4).
What does the "Session Terminated" message
mean?
When your GSA Advantage session has been
idle (inactive) for more than 60 minutes, the session will
automatically be timed-out and a "Session Terminated" message
will be displayed. This security feature is common practice on
shopping sites and ISPs and is designed to keep the site
moving quickly and to prevent unauthorized users from gaining
access to your information. Please Note: items in your
shopping cart will be lost when your session is timed-out.
Please "Park" your shopping cart if you will be away longer
than 60 minutes.
What is e-Buy and when should I use
it?
GSA's latest e-Business innovation, e-Buy,
has simplified the acquisition process! e-Buy, which is a
component of GSA Advantage, is an electronic Request for Quote
(RFQ) system designed to allow Federal buyers to prepare RFQs,
directly on-line, for a wide range of services and products
offered through GSA's Multiple Award Schedule (MAS) program.
e-Buy allows RFQs and quotes to be exchanged electronically
between Federal buyers and Schedule contractors. e-Buy
delivers the power of the Internet by allowing Federal buyers
to interact with the commercial marketplace to obtain best
value solutions for their operations. e-Buy is a Request for
Quote (RFQ) system that allows agencies to post RFQs for a
specified period of time for a wide range of products and
services offered from our schedule contractors. e-Buy is
designed primarily for the acquisition of services and/or
large purchases. It may also be used for sources sought
inquiries, requests for information (RFI), or establishing
Blanket Purchase Agreements (BPAs).
You may access
e-Buy through GSA Advantage or via www.ebuy.gsa.gov. You must be a
registered user of GSA Advantage to access e-Buy.
Payment and Billing
How do I pay for my orders?
Items in GSA Advantage can be purchased using a
SmartPay Government Purchase Card, an
Activity Address Code (AAC or DoDAAC), or a state and local government issued credit card.
SmartPay Government Purchase Card
For more information on the SmartPay Government Purchase Card, click here.
AAC or DoDAAC
If you plan on purchasing products on GSA Advantage
using an AAC/DoDAAC, you must first obtain an AAC Password. An
AAC and Password are also required when using the FEDSTRIP
Ordering function on GSA Advantage.
When will I be billed for products and services ordered through GSA
Advantage?
Neither GSA nor vendors may charge your
Government Purchase Card or Activity Address Code (AAC)
account until the merchandise is shipped. Additionally, you
will not be charged for backordered items until the items are
actually shipped. If your agency requires all charges to be made prior to the end of the
fiscal year, orders should be processed by September 15.
Does GSA Advantage provide invoices or receipts?
GSA Advantage does not provide invoices or receipts after you place an order.
When you make a purchase on GSA Advantage, you will either purchase GSA supplied NSN items or
Multiple Award Schedule (MAS) items from a vendor. At the time you place the order, you are
provided an order confirmation on the screen and you must print a copy for your records. In addition,
you can elect in your profile to get an email confirmation of the order with complete details.
If you place an order with a vendor, you will receive an order confirmation
email from GSA Advantage. In addition to this email, the vendor may email or send an
order acknowledgement or invoice to the "ship to" address.
NOTE: Please retain your order confirmation email as a record of your transaction. This information
can also be obtained from your Order History.
Order
Status and Cancellation
A history of all your
orders placed on GSA Advantage is available in Order
Status/History. Order Status/History contains a listing of
all orders.
How do I get Purchase Order (PO)
status?
Purchase Order status is provided directly
from the contractor to GSA Advantage; however, this is
optional for the contractors. When researching PO status,
first check Order Status/History. If the PO Status is
"Posted" or "In Process", you may need to contact the
contractor directly for order status.
Where can I
get Requisition Status of GSA NSN items?
Order
status for GSA requisitions is updated daily. To get status on
a GSA requisition, use one of the following 2 methods:
- From the GSA Advantage home page, click on the
"Requisition Status" button. You will be prompted to enter
the requisition number. Login is not required. All GSA
requisitions, including those not submitted through
GSA Advantage are available using this method.
- In Order Status/History, GSA Requisitions created
in GSA Advantage are available for viewing. Note: If you did
not create the order in GSA Advantage, you will only be able
to use method 1.
Order Problems
- GSA Requisitions:
If you have a problem with a GSA NSN order, go to your order
history, locate the item, and click on the requisition
number. You will be taken to a report which allows you to
indicate the type of discrepancy, and submit it
directly.
- Schedule Purchase Order
Problems: If you have a problem with a Schedule
purchase order, please contact the vendor directly. If
necessary, GSA will assist you - simply e-mail gsa.advantage@gsa.gov
and provide a description of the discrepancy, the vendor
name/information, purchase order or session number, and the actions taken.
How do I cancel an order?
A "Cancel Item" function in your
Order Status/History allows you to request cancellation of GSA
NSN or schedule items. You may request cancellation of a GSA item on the same day the order is placed.
You are encouraged to follow up with the vendor to see if your cancellation was
accepted. Note: 1-day delivery items cannot be cancelled.
What is FEDLOG?
FEDLOG is a query system that provides access to all GSA managed National Stock Numbers (NSNs). A majority of these managed NSNs are classified as "local purchase" or "buy-on-demand" and do not have contract coverage. Only those GSA managed NSNs that are stocked or have contract coverage are included in GSA Advantage. These NSNs contain the necessary pricing and other information required to complete an on-line purchase. NSNs not found on GSA Advantage must be ordered through traditional MILSTRIP/FEDSTRIP type requisition processes.
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