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Document Reproduction Information

The Nuclear Regulatory Commission (NRC) Public Document Room (PDR) contractor, Best Copy and Printing Incorporated, will provide document reproduction services at the PDR's Headquarters location at the rates listed below. Relevant sales tax and postage will be added. Please note that the hours indicated for turnaround times are work hours (7:45 a.m. to 4:15 p.m. Eastern time) unless otherwise noted as clock hours. For non-rush order documents the charges and turnaround times are as follows:

CD-ROM to paper and paper to paper (up to and including 11"x14") reproduction is $0.30 per page with a 4 hour turnaround time for orders of 1-3000 pages. For more than 3000 pages the turnaround time is 24 clock hours.
Pages 11"x17" (paper to paper) are $0.30 per page with a 4 hour turnaround time for orders of 1-1000 pages. Pages larger than 11"x17", including drawings, are $1.50 per square foot. For 1-100 drawings the turnaround time is 24 clock hours. Pages greater than legal size, 8-1/2"x14", but smaller than or equal to 11"x14", shall be reduced to legal size unless the order specifically requests full size reproduction.
Microfiche to paper reproduction is $0.30 per page. There is a 6 hour turnaround time for reproduction of 1-2000. More than 2000 pages is a 24 clock hour turnaround time. Aperture card to paper reproduction is $3.00 per square foot. Turnaround time for 1-50 cards is 48 clock hours.
ADAMS full-text electronic files to paper reproduction are $0.30 per page with a 4 hour turnaround time for 1-3000 pages and 24 clock hours for anything above.
Microfiche or aperture card (1-300 cards) duplications are $5.00 for each card with a 3 hour turnaround time. Over 300 cards is a 24 hour clock time turnaround.
ADAMS electronic documents to CD-ROM are $5.00 plus $0.15 per page on the same CD. Large files that require more than one CD incurs the same $5.00 charge plus $0.15 per page. The turnaround time is 48 hours. CD-ROM to CD-ROM duplication is $10.00 per CD. The turnaround time for 1-10 CDs is 24 clock hours.
Audio tape reproduction is $35.00 per tape (1-10 tapes is a 6 hour turnaround) and video cassette reproduction is $45.00 per cassette with a 6 hour turnaround time.

Rush processing is offered for standard size paper to paper reproduction, microfiche to paper, and electronic file to paper reproduction, excluding pages reproduced from bound volumes. The charge is $0.35 per page. A request for rush processing must be indicated when placing the order. For rush order processing the charges and turnaround times are as follows:

CD-ROM to paper (1-1000 pages) and paper to paper (1-3000 pages) (up to and including 11"x14") reproduction is $0.35 per page and the turnaround time is 1 hour.
Microfiche to paper reproduction (1-3000 pages) is $0.40 per page with a 3 hour turnaround time.
ADAMS full-text electronic files to paper reproduction (1-1000 pages) are $0.35 per page with a 1 hour turnaround time.
Microfiche or aperture cards duplications (1-300 fiche/cards) are $5.50 for each card with a 1 hour turnaround time.
ADAMS electronic documents to CD-ROM are $6.00 plus $0.20 per page with a 6 hour turnaround time. CD-ROM to CD-ROM (1-10 CDs) duplication is $15.00 per CD with a 2 hour turnaround time.
Audio tape reproduction (1-5 tapes) is $45.00 per tape and video cassette reproduction is $55.00 per cassette with a 3 hour turnaround time.

Facsimile service (unlimited pages) is available. The turnaround time is 1 hour and the fees are as follows: Local: $1.00 per page; long distance, U.S.: $2.00 per page; and long distance, foreign: $6.00 per page. Prices do not include the $0.30 per page copying fee.

Orders completed for mailing by the U.S. Postal Service or by private delivery service will include an additional fee for the actual mailing, shipping or delivery service rate. Unless a user requests special packaging materials, there is no additional charge by the contractor for wrapping materials and handling.

Payment for document reproduction services is made directly to the contractor. Customers may pay by cash or Visa, MasterCard, American Express, or Discover credit cards. Orders can be submitted for customers who wish to pay by check. The PDR staff will inform the customer of the total charges for the order and a check may be submitted to Best Copy and Printing Incorporated (BCPI). Upon receipt of the check, the customer's order will be delivered as requested.

Repeat customers are encouraged to establish a deposit account. Invoices are issued with each order. Customers who order frequently and have a deposit account will receive a monthly statement. This monthly usage report will be mailed showing the customer name, billing period, status of account, and the usage activity for that period. Customers with accounts should include their contractor-assigned customer number on every order. Service will be suspended for those customers with zero amounts in their deposit accounts. Returned checks will place accounts on hold and will incur a $25.00 penalty. Payment should be mailed to Best Copy and Printing Incorporated, 11740 Parklawn Drive, Rockville, MD 20852, phone: 301-816-2820.

For information regarding billing and opening a deposit account, contact Best Copy and Printing Incorporated at 301-816-2820. BCPI does not provide reference services and does not directly accept orders by U.S. mail, fax, e-mail, or telephone from the public. Orders may be placed through the PDR reference librarians or through the online order module. Please note that information collected through the online ordering of documents from the NRC Public Document Room is not maintained in a system of records. The requested information is used solely for shipping and billing purposes and notification of any contractor/rate changes.

Please direct requests for information or questions about document duplication services by mail to the U.S. Nuclear Regulatory Commission, Public Document Room, O-1F-13, Washington, DC 20555; by fax to 301-415-3548; or by e-mail to PDR.resource@nrc.gov. Assistance is available from technical reference librarians Monday through Friday by telephone at 1-800-397-4209 or 301-415-4737 between 8:00 a.m. and 4:00 p.m. Eastern time. The PDR is closed on Federal holidays.