EXECUTIVE OFFICE ON AGING (EOA)
Noemi Pendleton,
Director
A Message from the Director
The Executive Office on Aging (EOA) is the designated lead agency
in the coordination of a statewide system of aging and caregiver support services
in the State of
Hawaii, as authorized by federal and
state laws.
The federal Older Americans Act establishes an Aging Network and provides federal funding
for elderly support services, nutrition services, preventive health services, elder rights protection, and family caregiver support services. Chapter 349
of the Hawaii Revised Statutes establishes the Executive Office on Aging as the focal point for all
matters relating to older adults' needs and the coordination and development of caregiver support services
within the State of Hawaii.
To learn about EOA's efforts to develop comprehensive and coordinated systems to serve older
adults and family caregivers in the State of Hawaii, please read the
Hawaii State Plan on Aging: 2008-2011.
Programs & Services
Senior Medicare Patrol Hawaii (SMP Hawaii)
A volunteer-based program to ensure Medicare is not billed for health care services, medical supplies,
and equipment not received.
If you suspect fraud or errors when reviewing your Medicare statement,
please contact SMP Hawaii at 586-7281 on Oahu and toll-free at 1-800-296-9422 from the neighbor islands.
*NEW*
Hawaii's Fraud Prevention & Resource Guide
is designed to help residents protect themselves against fraud. The 134-page guide provides information
about different types of fraud, including identity theft, securities fraud,
marketing fraud, and healthcare fraud.
Sage PLUS Program
This program provides free health insurance
information, education, counseling, and a referral service for people with Medicare.
Volunteers are trained and certified to assist members and their families with
questions about Medicare benefits, Medicare Advantage Program, Long-Term Care financing,
and Medicare Part D - the prescription drug benefit.
For assistance, please contact Sage PLUS at 586-7299 on Oahu
and toll-free at 1-888-875-9229 or 1-866-810-4379 (TTY).
The Long-Term Care Ombudsman Program (LTCOP) This program provides
information, outreach, and advocacy for residents of long-term care facilities. If you have a problem,
complaint, or question regarding services provided
at a long-term care facility, please call the LTC Ombudsman at 586-7268(Oahu).
To ensure that all
long-term care residents are aware of the services provided by the Long-Term Care Ombudsman,
volunteers are trained and certified by the LTC Ombudsman Volunteer Program to regularly visit
licensed LTC settings.
To become a certified volunteer,
please complete the LTCOP Volunteer Application
and mail it to the LTCO Volunteer Coordinator
at Executive Office on Aging, 250 South Hotel Street, #406, Honolulu, HI 96813.
In-Home and Community-Based Services Services are available to assist
older adults in remaining independent and active. Types of services provided: adult day care, assisted transportation, attendant care, case management,
chore services, congregate meals, home delivered meals, homemaker/housekeeper, information and assistance,
legal assistance, nutrition education, personal care, and transportation.
For information on accessing services in your local area, please contact your county office on aging:
Honolulu: (808)768-7705 •
Hawaii: (808)961-8600 •
Maui/Molokai/Lanai:
(808)270-7774 •
Kauai: (808)241-4470
Family Caregiver Support Program
Support services are available to family caregivers such as: information, assistance,
individual counseling, support groups and training, respite, and supplemental services.
For information on accessing these services in your local area, please contact your
county office on aging:
Honolulu: (808)768-7705 •
Hawaii: (808)961-8600 •
Maui/Molokai/Lanai:
(808)270-7774 •
Kauai: (808)241-4470
Resources for Older Adults and Family Caregivers
Useful Websites •  
Reports/Publications •
Family Caregiver Newsletter
•
Advance Health Care Directive Form
Kupuna Connections: TV Series Schedule
•
Kapiolani Community College Family Caregiver Classes
Contact Information
Executive Office on Aging
No. 1 Capitol District
250 South Hotel Street, Suite 406
Honolulu, Hawaii 96813-2831
email: eoa@doh.hawaii.gov
Phone: (808) 586-0100 • FAX: (808) 586-0185
If you are calling from a neighbor island, use the toll-free State of Hawaii access numbers
(when prompted, enter 60100)
Kauai - 274-3141
Maui - 984-2400
Hawaii - 974-4000
Molokai, Lanai - 1-800-468-4644
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