 Employee Assistance Program [Home] [Up] [Handbook Contents] See: http://www.nih.gov/od/ors/ds/eap/ At some time, anyone could have a personal problem which could interfere with job performance, attendance, or behavior. Examples of these problems include: workplace conflicts, career transitions, family problems, alcohol or other substance abuse, or illness. If you feel that problems are negatively affecting your work performance or conduct, you are encouraged to contact an Employee Assistance Program (EAP) counselor. Discussion with the EAP counselor will help identify your concern(s). Together you can develop a plan to cope with the problem(s). The plan may include recommendations for educational programs, use of an EAP self-help video or audio tape, or short-term counseling within the EAP. Sometimes, an employee's special needs would be best served by a community counseling resource. The EAP counselors have access to a wide variety of community specialists allowing flexibility in selecting the most appropriate referral. Groups of Employees The EAP can help when a group of employees is confronted with a common problem such as stress associated with organizational change or worksite conflict. EAP services for these situations include educational seminars or group crisis consultation. EAP counselors can help negotiate resolution of workplace conflict. The EAP offers educational programs on topics such as communication skills, self-esteem, and career enhancement. These programs may be a workshop, a conference, or a short film presentation with a focused discussion. Supervisors The EAP counselors are available for supervisors wanting advice or help in resolving employee workplace problems. The goal of the supervisory consultation process is to help the supervisor alleviate workplace difficulties, such as interpersonal conflict or organizational changes. In consultation with the supervisor, the problem is defined and a plan for correction is developed. Specialists from personnel, Equal Employment Opportunity, or the Occupational Medical Service may be included in the planning process. In addition, for small groups of supervisory personnel, EAP provides training sessions about dealing with typical workplace problems. For additional information or to make an appointment, call the EAP at 301-496-3164, Building 31, Room B2B57.
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