REMARKS BY CHAIRMAN ARTHUR LEVITT U.S. SECURITIES & EXCHANGE COMMISSION TIAA-CREF OFFICERS' MEETING MAY 23, 1995 I'm pleased to be here today -- in fact, I'm surprised we haven't found a way to get together sooner, for we have many interests in common. Shareholder activism for one -- your willingness to step forward and get involved in key corporate governance issues has won plenty of praise. It's well-deserved. You also set an excellent example earlier this year when you looked at the use of various "soft dollar" arrangements. You showed sincerity and forthrightness in examining a difficult question, analyzing it, and determining how a practice relates to your institution and its shareholders. I think you've established a model of analysis for all institutional investors, and I applaud that. Today I want to talk to you not about soft dollars, but about hard facts -- facts of which YOU are well aware, but which our nation is only beginning to confront. I'm speaking of the looming gap between retirement needs and retirement savings. Before I discuss the specifics of what the SEC is doing about the problem, and what I hope other influential organizations like yours will do, let's review the numbers. They're startling. Within a decade, 76 million baby boomers will begin retiring, raising the percentage of retirees in the population dramatically. Increasing life expectancy and declining birth rate will cause the ratio of retirees to workers to soar. Social Security is no longer taken for granted -- fully one-third of respondents to a recent Money magazine poll believe the system won't be able to send them checks regularly when they retire. There's growing recognition that, even assuming that Social Security benefits will continue, they need to be supplemented by individual retirement savings. As the major player in the 403(b) market, you know that, at the same time, the nature of the retirement plan market is changing. Defined contribution is displacing defined benefit as the pension plan of choice, particularly among small employers. More than 40 million Americans now have 401(k)s, which today boast some $300 billion in assets. Under the traditional pension plan, the risk of poor performance fell on the sponsoring employer. Under a defined contribution plan, the risk falls on participants. The investor has left the passenger's seat for the driver's seat -- and, at first glance, this is a positive change, giving individuals greater control over, and responsibilty for, their own destiny. There's only one problem -- most of these new drivers never learned how to drive and don't have licenses. In the first place, Americans can hardly be called active savers -- we save 4 to 5 percent of after-tax income; the French and Germans save 12 percent; the Japanese, 15. Private savings per American worker are estimated to be only about one-third of what will be needed for retirement. At the same time, no matter HOW much they may save, too many Americans simply have no idea how to invest. Just last week I read an article about a survey of participants in pension plans. More than half didn't know that stocks consistently produce higher returns over the long term than guaranteed fixed-income investments. Many of those responding had no retirement money invested in stocks. Fully one-third of those surveyed believed there was no risk in investing in bonds, and 14 percent believed there was no investment risk in balanced mutual funds. Perhaps most disturbing, the majority of employees had unrealistic expectations that their investments, combined with Social Security, would provide them with a comfortable retirement income. No wonder that a 1993 study estimated that eight of ten U.S. households will have less than half the annual income they need to retire in comfort. Not everyone is predicting a crisis. Business Week, for example, believes that the golden years of baby boomers will be saved by a combination of increasing productivity, and a pattern of higher savings as people enter their 40s and 50s. While I'm happy to share their optimism about productivity, I'm hesitant to see it as a white knight that will save us. The most prudent course is to foster higher savings and wiser investment -- and the one of the best ways to do that is through education. It is imperative that plan participants -- hard-working Americans struggling to build a secure future for their families -- have the information they need to make prudent investment decisions. Without proper guidance, employees tend not to set aside enough money -- indeed, the median amount in 401(k) accounts is only $5,000; or they may invest their plan assets too conservatively; or they may play the market poorly, coming in when it's high and jumping out when it's low; or, those working for profit-making companies may concentrate their holdings too heavily in the employer's stock, increasing risk and limiting gains. We've got to educate employees to participate sooner, save more, and invest wisely. Recent trends in the investment management industry and in the media indicate that investors are hungry for financial information and guidance. The last several years have seen a marked increase in the amount of assets invested in vehicles that make allocation decisions for investors, such as wrap accounts, asset allocation funds, and mutual funds that invest in other funds. Financial planners, paid for the advice they provide and not for the sales they make, are capturing an increasing share of the financial planning market. Many newspapers have recently expanded their business sections. The New York Times now devotes a large portion of its Sunday business section to personal finance articles. There are more magazines, television, and radio shows devoted to personal finance than ever before, and their audiences are growing. In short, the market is responding to the demands of individual investors for more financial information and guidance. I can personally attest that investors want and need help in understanding the myriad investment opportunities available to them. Over the past year, I've held a series of investor town meetings across America. These meetings not only give me an opportunity to advise people about the questions they should ask before they invest, they also provide a forum for hearing what investors want or need. I'm amazed at the level of interest out there -- just last month in Texas, more than 1,500 investors showed up. And one of the things they want most is guidance in selecting appropriate investments while avoiding the pitfalls. We must respond to this need -- and by "we" I mean plan sponsors, plan fiduciaries, administrators, investment advisors, and fund managers, as well as the SEC. Investor education may be costly, but the cost of doing nothing will be far higher -- to us; to employees; and to our nation. The trend toward defined contribution plans, and the increase generally in pension plan assets, has had a deep influence on the agenda and priorities of the SEC. The Commission does not regulate pension plans, but we do regulate mutual funds, in which many plans invest. The statistics tell an extraordinary tale. Approximately 25 percent of all mutual fund assets now consist of retirement money -- and that proportion is increasing daily. Moreover, in 1993, almost HALF of all money taken in by mutual funds was retirement money. Let me tell you about some of the ways the SEC is responding to this trend: We're working to improve disclosure to defined contribution plan participants. Under current law, individuals purchasing mutual funds through pension plans may receive far less information about the funds than they would if they purchased through a broker or directly from the fund. Last month, the staff took an interpretive position that should encourage mutual funds to provide useful summary information to prospective plan participants. The Commission is currently developing a concise, easy-to-read short form prospectus tailored to this specific need. I hope TIAA-CREF will assist us in this effort, as you have in developing the "profile" prospectus, which features a short-form summary of key information for comparison. The SEC is also encouraging funds to write prospectuses in plain English. The more simply and economically you explain investment products, the better equipped plan participants will be to make decisions about their retirement. This is particularly true for plan sponsors, such as TIAA-CREF, that offer variable annuity and other complex investment products. I believe we share a common goal in trying to improve disclosure, and I look forward to working with you to achieve it. The Commission realizes that to get mutual funds to write prospectuses more clearly, we need not only to exhort them, but also to support them. And so we're expediting our review of mutual fund prospectuses that are revised in the name of clarity. We're also developing a program designed specifically to assist prospectus writers. We hope to hold the first workshop, which is being developed with the assistance of an English professor and author of a book on writing clearly, by the end of the year. Another goal of this initiative is to provide investors with better tools for understanding a mutual fund's risk level. Less than two months ago, we issued a public request for comments on ways to improve risk disclosure in fund prospectuses. We're hoping that with constructive input from both the fund industry AND investors, we'll be able to put behind us the days when investors were surprised, not to say blindsided, by the performance of their funds. The Commission has also expanded the mission of its Office of Consumer Affairs to include developing educational programs that will enable investors to better protect themselves and make wiser investment decisions. We've produced a series of pamphlets, handbooks, and brochures designed to teach people about the different types of investments, and how to invest their money wisely. We've instituted a toll-free 800 number that allows investors to place orders for our educational materials and also provides answers to the most common questions we receive. We're even on the Internet. During the coming year, we hope to do even more in the way of education. We'll prepare an Investor Information Kit containing our educational brochures and pamphlets as well as other materials, such as a video on investor rights and remedies, and worksheets that will help investors determine whether they are saving enough for their retirement. We'll continue to work with personnel offices, unions, and the Department of Labor to educate employees at the point where they need to make a decision about retirement savings. We'll also be developing a curriculum on personal finance for high school and adult classes to bring our message to the people who need it most. TIAA-CREF is certainly an appropriate place to speak about education. Since its establishment in 1918, this organization has stood for the importance of education generally, as well as the particular needs of individuals planning for retirement. Over the years, as the investment landscape has changed, TIAA-CREF has grown and responded. First, it supplemented TIAA's fixed annuity by offering variable annuities through CREF. Later, it expanded the market-based investment options available to its participants. In addition to the longstanding stock account, CREF now offers several equity accounts, a bond account, foreign equities and even a social choice account. TIAA-CREF has never lost sight of the constituency it serves, individual investors. You have responded well to their increasing demands for information about saving and investing for retirement. Some of the materials you've developed could easily serve as models for others. The experience you've accumulated will serve TIAA-CREF well as you and your colleagues in the investment management industry prepare to meet the challenges of the next decade: Educating a generation of investors who, unlike their predecessors, will be solely responsible for ensuring that they have enough money for retirement. The Commission is always seeking to improve its efforts at investor education, and would like to tap your knowledge and experience. We'd like to work with you to improve the quality of the materials available to investors. Our curriculum on personal finance is an excellent opportunity -- perhaps you could help us recruit volunteer teachers. You and your participants have enormous expertise that could help us develop a curriculum, train teachers, and get courses into the classroom. Our efforts to educate must reach investors -- but they must also reach the recipients of the roughly 10 million lump sum distributions made each year. Jobs may end; but whether one is changing jobs or retiring, the need to invest wisely NEVER ends. Our efforts must also reach the 40 percent of those eligible for a retirement plan, but not taking advantage of it. We must work together to motivate those employees, who are often at the bottom of the income scale. It's not enough to reach out to professors, for example, who are more likely to know something about finance and economics. We've also got to reach the cafeteria workers; the custodians, janitors, and groundkeepers; and the secretaries and support staff. Educating investors is NOT a sacrifice of time and resources in behalf of the American worker. Educating investors is in your own interest. Peter Drucker calls retirement savings one of four great markets of the future. In the last decade alone, individual annuities have grown from a $6 billion to a $60 billion business. Investment management today is a very competitive field -- and increasingly, the place where companies are going head-to-head with competitors is in the quality of the educational services they provide to plan sponsors. Companies are taking a cue from Madison Avenue and using high-powered marketing techniques to reach participants or potential participants. Outside communications consultants are being called in to help. Sophisticated advertising techniques, such as market segmentation studies and targeted audiences, are becoming the norm. Retirement planning workbooks and software are being made available, offering various strategies for employees to meet their funding goals. I was delighted to read last March that TIAA-CREF had established an Internet site, to better serve and communicate with participants. That's precisely the kind of innovation that's needed. Indeed, there's no lack of good ideas about ways to impress upon employees the need to invest well today. Some are easy -- posting returns on the various investment options, for example, for all employees to see. If you've educated your participants well, they'll know not to switch investments back and forth chasing the last quarter's returns -- they'll take the long view. Other ideas would perhaps be more difficult to implement, but they may also be more effective. Former SEC Commissioner Carter Beese, for example, suggested that participants' statements compare their current retirement account balance to the amount employees SHOULD have in order to retire with 60 to 70 percent of their retirement age salary -- there's a figure few people could easily ignore. Those are just a few of the intriguing ideas on the market today. As diverse as they are, they have a common goal in education -- education that draws eligible people into a program; education that increases their sophistication once there; and education that encourages them to save enough for a comfortable retirement. You excel in education; we want to learn from you, and work with you, to prepare investors today for a secure tomorrow. That's a goal we share -- and if we work together, it's a goal we can achieve. Thank you. # # #