The Office of Performance Improvement (OPI) studies, designs, and oversees action plans to meet GSA's strategic goal of performance improvement. President Bush called on all federal agencies to improve performance and provide effective and efficient services to the American people. OPI serves as the catalyst to ensure GSA implements a rigorous process for developing and executing performance improvement, as ordered by the President of the United States.

OPI's mission is to drive the process for successful implementation of major performance improvement initiatives throughout all areas of GSA.

OPI provides advice on major policies and procedures related to GSA performance functions to the Administrator and Deputy Administrator. In addition, the office is responsible for overseeing the development and execution of GSA's competitive sourcing program.

OPI ensures that all GSA products and services provide the best value to our customers.