Skip to content
Social Security Online
SSA logo: link to Social Security Online home

Find An Answer to Your Question

Are you an employer? See answers to your W-2 Reporting questions.
Ask a Question
 My FAQ Update Notifications 
  hide accessible links  
 Search by Category View Category Hierarchy
     Search Tips? 
  Answer ID  

 Printer Friendly Version of This Answer  Print Answer

 Email This Answer  Email Answer
  What do I do if I did not receive my SSI check?
  What do I do if I did not receive my Supplemental Security Income (SSI) check?

Supplemental Security Income (SSI) recipients generally receive their payment on the first day of the month.  If the 1st falls on a Saturday, Sunday, or legal holiday, the SSI check should arrive on the previous banking day.

If you are receiving checks by mail, wait 3 days after the date you normally receive your check. If still not received contact us at 1-800-772-1213. You should also consider receiving future checks by direct deposit.

If you normally receive your check by direct deposit to your bank, report a non receipt of payment immediately to 1-800-772-1213. People who are deaf or hard of hearing may call our toll-free TTY number, 1-800-325-0778, between 7 a.m. and 7 p.m. on Monday through Friday.


  Answers others found helpful
  Users who viewed this answer have also viewed
Search for Another Answer
  Search for Another Answer  

Privacy Policy | Website Policies & Other Important Information | Site Map         Need Larger Text?