Federal Citizen Information Center
The Consumer Information Catalog
Consumer Help
Consumer Action Handbook
Government Information
National Contact Center
Publications
Using Our Website
Miscellaneous Topics
For The Media

Federal Citizen Information Center

• What is the Federal Citizen Information Center?
• How do I contact FCIC?
• What resources do you have for teachers?
• How can I make suggestions (publications, website improvements, ordering processes, etc.)?
  

The Consumer Information Catalog

• What is the Consumer Information Catalog?
• What types of information are listed in the Catalog?
• How can I get a copy and what does it cost?
• Can I get multiple copies of the Catalog?
• Can I get on a list to receive each new edition of the Catalog?
• How can I order the publications listed in the Catalog?
• Can I order more than one copy of a free publication?
• Can I get copies of publications listed in previous Catalogs?
• Do you have information in Spanish?
• Can distribute the information in your Catalog?
• Do you have an e-mail list for the general public?
  

Consumer Help

• How can I get help with a consumer problem?
• Where can I file a complaint?
• How can I find out about product recalls?
• How can I find information on scams and frauds?
• Do you have the Consumer Price Index?
  

Consumer Action Handbook

• What is the Consumer Action Handbook and how do I get a copy?
• How much does the Handbook cost?
• Is there a limit to the number of copies I can order?
• How do I order multiple copies for a library, school, community center or other organization?
• How often is the Handbook updated?
• Why do some companies have stars or symbols by their names?
• Is the Handbook available in Spanish?
• I have a correction or comment for the Handbook. What do I do?
• How can my company/organization/office be listed in the Consumer Action Handbook?
• Who produces the Handbook?
• How can I get help with a consumer problem?
• Where can I file a complaint?
• How do I find about recalls?
• How can I find information on scams and frauds?
  

Government Information

• Where can I find a phone number for a government agency?
• What is the Government-wide Search Service?
• Who can I call if I want information on Federal programs, benefits, or services?
  

National Contact Center

• What is the National Contact Center and how can I contact them?
• What can I expect from the NCC?

Publications

• How are publications developed?
• How can I list my publication in the Catalog?
• Do you develop publications with private industry?
• Whom do I contact if my organization wishes to develop a cooperative publication?
• I can't find a specific publication. Where else can I look?
• Do you have information in Spanish?
• How can I order the publications listed in the Catalog?
• Can I order more than one copy of a free publication?
• Can I get copies of publications listed in previous Catalogs?
• How can I check the status of my publication order and how long does it take to receive?
• What is your most popular publication?
• Why are some publications free and others vary in price?
• Can I distribute the information in your Catalog?
  

Using Our Website

• What does your website feature?
• Can I order publications online with a credit card?
• How do I establish a GPO Deposit Account?
• I can't find a publication on a specific topic. Where else can I look?
• Why aren't all publications available in PDF?
• How do I download the text of a publication?
• Which browser works best on this site?
• Can I link to your site?
• Can I link to the Consumer Action Handbook?
• Can I distribute the information in your Catalog?
  

Miscellaneous Tips

• How can I get help with a consumer problem?
• How can I buy used federal property (cars, real estate, office equipment, etc.)?
• Where can I go if I have a car problem?
• How can I solve insurance problems?
• Where can I learn more about education grants and loans?
• Where can I find out more about veteran's benefits, assistance, etc.?
• How can I find out about Social Security benefits?
  

For The Media

• How can I sign up to receive FCIC's free New for Consumers feature releases and Federal Consumer Focus live announce copy?
• How do I get free review copies of FCIC publications I would like to feature?
• I'm working on a story and need an interview with or quote from a government spokesperson. How do I find the right person to contact?
• How do you promote through the media?